Loyalty Volkswagen
Chester, VA
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Michale Altizer made sure my appointment was quick & efficient! Easy drop off & pick up. When we work with him it always seems to go smoother! efficient! Easy drop off & pick up. When we work with him it always seems to go smoother! More
Greg Grandison made this the easiest car purchase for me! I called on a Tuesday, had appt on Wed and picked up my new VW Atlas Cross Sport on Sat. I was in and out in less than 2 hours! Everyone at Loyalty d I called on a Tuesday, had appt on Wed and picked up my new VW Atlas Cross Sport on Sat. I was in and out in less than 2 hours! Everyone at Loyalty dealership was great to work with, but it all started with Greg, thanks again!!! More
Mr jones is a excellent salesman and he help me get a great deal on a new suv that I’m truly enjoying thank you again sir and god bless you great deal on a new suv that I’m truly enjoying thank you again sir and god bless you More
Israel Lemons was outstanding fir a new sales team member. Very impressed with him. He went out of way to get us the answers we ask and made the overall experience the best I every had at a car deale member. Very impressed with him. He went out of way to get us the answers we ask and made the overall experience the best I every had at a car dealership. Nice young man. More
I recently had my car serviced at Loyalty Volkswagen, and I couldn’t be happier with the experience. From start to finish, the staff was professional, knowledgeable, and truly dedicated to customer satisfact I couldn’t be happier with the experience. From start to finish, the staff was professional, knowledgeable, and truly dedicated to customer satisfaction. What stood out to me most was their attention to detail and willingness to go the extra mile. They took the time to explain the work being done, provided accurate estimates, and ensured my car was returned in top condition. The process was smooth and efficient, with no unnecessary delays. The facility itself was clean and welcoming, making the wait comfortable. The team’s friendliness and transparency made a lasting impression, and I feel confident bringing my car back for future services. I highly recommend Loyalty Volkswagen to anyone looking for reliable and trustworthy auto care. Thank you for the excellent service! More
We had the privilege of working with Israel Lemmons. A wonderful individual and a very helpful salesman. He worked hard to make sure we were satisfied with our car purchasing experience. A wonderful individual and a very helpful salesman. He worked hard to make sure we were satisfied with our car purchasing experience. More
We've been very pleased with our experience at Loyalty Volkswagen in Chester. Great service at the purchase, but have really enjoyed working with Mike Altizer in Service. Our 2018 Tiguan has been mostly Volkswagen in Chester. Great service at the purchase, but have really enjoyed working with Mike Altizer in Service. Our 2018 Tiguan has been mostly problem-free; just the usual preventive maintenance, but Mike has been a joy to work with over the years. Prompt, professional, tells us what we need to know. I know that sometimes dealer service departments are not viewed in the most favorable light. Not true hear. Service after the sale with Mike has been great! More

