Lucas Chrysler Jeep Dodge RAM Inc.

Scheduled vehicle for recall repair. Confirmed recall needed before appointment. Vehicle sat 2 days only to be told parts needed to be ordered. Parts should have been confirmed before Confirmed recall needed before appointment. Vehicle sat 2 days only to be told parts needed to be ordered. Parts should have been confirmed before appt. Told parts would be ordered and parts desk would call in approximately 1.5 weeks. Three weeks now and I’ve not heard back. Concerned that recall us not been addressed bc it can damage engine. More

Frank did a great job keeping us updated on inventory while we waited for our new Jeep. The process to pick up the car was also a smooth transition with excellent efficiency by the finance department. Fr while we waited for our new Jeep. The process to pick up the car was also a smooth transition with excellent efficiency by the finance department. Frank also made us feel welcome and did a great job helping us through the process. More

Harry was great to work with. I placed an order for a Wrangler at the end of April and picked it up 8 weeks later! I would highly recommend Lucas and Harry! I placed an order for a Wrangler at the end of April and picked it up 8 weeks later! I would highly recommend Lucas and Harry! More

The dealership has friendly, knowledgeable employees. The dealership has a clean comfortable waiting area with free refreshments and coffee. The dealership has a clean comfortable waiting area with free refreshments and coffee. More

This place is great; they are very honest, knowledgeable and give awesome service. I been using them for years. and give awesome service. I been using them for years. More

Our salesman was fantastic and the financial manager was excellent. The waiting area while your car is being repaired is very comfortable. excellent. The waiting area while your car is being repaired is very comfortable. More

Good communication concerning the status of the vehicle. They had the car a little longer than I expected but so far the work is holding up.This is the third time using Lucas and never a repeat service issue They had the car a little longer than I expected but so far the work is holding up.This is the third time using Lucas and never a repeat service issue.I would use Lucas again.Hopefully I won’t have to. More

the attention was very good on the part of the seller from the beginning, he met my demands, I did not have much time so he had to run a little, excellent on the part of the seller from the beginning, he met my demands, I did not have much time so he had to run a little, excellent on the part of the seller More

I have been a customer since 2004, both service on two vehicles and a new car (I bought a 2015 Dodge Durango). The service is impeccable. Be it scheduled maintenance or an issue (never any problems with t vehicles and a new car (I bought a 2015 Dodge Durango). The service is impeccable. Be it scheduled maintenance or an issue (never any problems with the engine or other major parts) - I can count on all work done competently, and right the first time. While I find all the service advisors engaging, I ask for Mike the assistant service manager. Mike knows my vehicle's history. He explains the needed work thoroughly and the associated costs. We decide together what must be done vs what is recommended. There are no surprises at check out! So. I heartily recommend Lucas. More

Frank was exceptional and guided me through the process and was instrumental in helping me to decide. and was instrumental in helping me to decide. More