Lugoff Ford
Lugoff, SC
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690 Reviews of Lugoff Ford
Very helpful. He helped me find exactly what I was looking for and gave me the impression that he cared about my needs. I came in with a wide scope on vehicle selection and it was quickly narrowed dow looking for and gave me the impression that he cared about my needs. I came in with a wide scope on vehicle selection and it was quickly narrowed down to the Mustang I really wanted. I recommended him to friends and family. More
Our experience was very positive due to the friendliness and helpfulness of our salesperson, Heather. Heather assisted us as much as possible with every step of the buying process. She first provided assist and helpfulness of our salesperson, Heather. Heather assisted us as much as possible with every step of the buying process. She first provided assistance to us when we called the dealership for more information about a specific vehicle as well as what would be required to complete the purchase. When we visited the dealership, Heather immediately gave us her full attention and answered every question we had. When we asked her advice on various topics such as insurance, she provided helpful tips and information and went out of her way to assist us. Even during those times of waiting during the application process, she did not abandon us and continually updated us. We highly recommend Heather to anyone who wishes to have a great buying experience. More
Roger was very attentive; answered all my questions; knowledgeable of the vehicle; offered to return my rental vehicle; everything about my visit was exceptional. No one pushed me into making a deal. knowledgeable of the vehicle; offered to return my rental vehicle; everything about my visit was exceptional. No one pushed me into making a deal. I would definitely recommend Roger and Lugoff Ford to other people looking to buy a vehicle. More
Billy answered his phone on his day off, Sunday, in order to help a customer. We were in and out of there in under 30 minutes. He was so helpful and a delight to work with. I would do business with Billy and to help a customer. We were in and out of there in under 30 minutes. He was so helpful and a delight to work with. I would do business with Billy and Lugoff Ford again, and recommend my family and friends to buy cars from them. They were great! More
I was on a road trip from Florida and my Mustang's radiator clip had not been repaired appropriately from prior auto body work done at a shop in Florida. My car had to be towed to Lugoff. The wor radiator clip had not been repaired appropriately from prior auto body work done at a shop in Florida. My car had to be towed to Lugoff. The work was done quickly. My mustang is now running without problems (finally). I appreciate the high quality repairs from the mechanic. All the staff was friendly at Lugoff Ford. Sincerely, Susan More
Exceptional knowledge about the product. Honest-great personality. Answered all our questions. Billy Platt is a keeper. This was our first experience with this Ford dealership and we didn't know what to personality. Answered all our questions. Billy Platt is a keeper. This was our first experience with this Ford dealership and we didn't know what to expect. Usually you go to a regular dealership and expect the worst (espesially about product knowledge). This was a very refreshing experience for me and the wife. Thanks Lugoff Ford. More
We bought a 2008 Ford Escape from Roger Schmidt at Lugoff Ford and it was a low-stress experience. Roger came out into the cold rain to assist us to look at cars on the lot. He was friendly and knowledgeab Ford and it was a low-stress experience. Roger came out into the cold rain to assist us to look at cars on the lot. He was friendly and knowledgeable and did not try to pressure us to make a decision. All the staff were courteous and professional and we would certainly recommend them to others. They completed a list of tasks we requested even after the sale. We are very pleased with our Ford SUV and the entire experience at Lugoff Ford. More
From the time I arrived at the dealership Roger was a huge help. Roger came out and greeted me and put me at ease. I always have a high level of anxiety when looking to purchase a car. Roger was super huge help. Roger came out and greeted me and put me at ease. I always have a high level of anxiety when looking to purchase a car. Roger was super friendly and very knowledgeable about his products. The delaership is lucky to have a salesman like him. I am waiting to resolve some financial issues before I purchase, but when I do I will definitely buy from Roger. More
I must admit that I hate going to car dealerships. Everyone is so pushy and wants your business. I did not feel that way when I came to your dealership. Roger Schmidt was my salesman and I felt very Everyone is so pushy and wants your business. I did not feel that way when I came to your dealership. Roger Schmidt was my salesman and I felt very comfortable dealing with him. He as very informative and nice to deal with. I would recommend this dealership and Roger to everyone that I know. More
First off after reading the reviews I thought this dealer would be a great one to work with... BOY WAS I WRONG. They had a ford fusion for sale the was jacked up on price beyond belief; however, I really lik would be a great one to work with... BOY WAS I WRONG. They had a ford fusion for sale the was jacked up on price beyond belief; however, I really liked the color so I thought I would use some other sale ads as bargining power. I called and spoke with someone by the name Scott I believe who told me that he would knock $55.00 off the car. BIG DEAL THERE !!! anyways I was unable to get the other cars I found due to the deal being so great they sold before I got there, so I decided I would take the trip to Lugoff an hour away from where I live to get the car. The morning of I call Lugoff Ford to make sure the deal was still on and to my surprise not only had they tacked the wopping $55.00 they took off back on they also wanted to tack on a $400.00 docking fee that every other dealership normally waves. After arguing with the sales man some he put me on what he thought was hold, while he preceeded to talk and laugh about me to other employees while I heard the whole thing. Talk about professional!! Needless to say I DID NOT make a trip to lugoff that day but to COLEMAN FORD where I got a car with less miles same color and TONS better deal over a $1,000.00 cheaper. AND GUESS WHAT NO DOCKING FEE !!!! that they told me EVERY DEALER CHARGED. So at the end of the day I guess I can thank Lugoff Ford for leading me to a much better deal had you not been so RUDE I would have never found my car now !! :) More