Lugoff Toyota - Service Center

Poor Service and Service Manager I have a 2004 Toyota Tacoma extra cab 4x4. Went in for an oil change and was charged almost $60.00 dollars. When I went out to get into my truck my gl I have a 2004 Toyota Tacoma extra cab 4x4. Went in for an oil change and was charged almost $60.00 dollars. When I went out to get into my truck my glove box was open and was also broken. All the contents in the glove box was in the floor of the truck. There was grease on the driver side door panel of the truck and on the outside of the door. Spoke to the service manager about it and he was very rude and offered no help in the matter. I then spoke to the general manager and was offered a refund on the oil change. This is very poor service on the person that performed the work and on the service manager for not taking care of the customer. More

Great experience People were very knowledgable and helpful. Took me out of my 08 and put me in a 2016, i have no complaints. Overall i had a good experience. People were very knowledgable and helpful. Took me out of my 08 and put me in a 2016, i have no complaints. Overall i had a good experience. More

NOT HAPPY WITH THE AFTER SERVICE OF THE VECHILE Tommy Lee was my sales person who was great. Ira Thomas was my sales person who was great. As far as the service department I have little faith. I pur Tommy Lee was my sales person who was great. Ira Thomas was my sales person who was great. As far as the service department I have little faith. I purchased a 2010 Chev traverse that some one had traded in. The service department didn't do a good job on checking the vechile out. The air was not working and I had to pay for some of that cost. The kicker was the timming belt/chain needs to be replaced. I got the extended warranty. I took my car to Capitol Chev where I'm with out a car and was told that I could get a loner with I took it when I called Megan she said NO they would not give me a loner for this.Its like once you signed it's no longer there problem. More

I stopped to have my bluetooth connection checked. Tommy Lee was knowledgeable and gracious and knew just what to do to help me with the bluetooth situation. He fixed the problem immediately. He tr Tommy Lee was knowledgeable and gracious and knew just what to do to help me with the bluetooth situation. He fixed the problem immediately. He treated me kindly and professionally. More

Service At this location, the manager Treavor reames, and his staff, provided and ensured excellent customer service to the end. My husband went for an oil c At this location, the manager Treavor reames, and his staff, provided and ensured excellent customer service to the end. My husband went for an oil change and received great hospitality from the beginning to the its completion within 1 hour. More

Fixed my Ford when the Ford dealership would not I had just had my F150 serviced at the Ford Dealership across from Lugoff Toyota. When I left the dealership, the service engine light came on. I went I had just had my F150 serviced at the Ford Dealership across from Lugoff Toyota. When I left the dealership, the service engine light came on. I went back to the Ford Dealership and they said I would have to bring my truck back another time. I drove over to Lugoff Toyota Service Department, they immediately took my vehicle in, found the problem and had me on my way in about thirty minutes. What great service! Thanks! More

You get a great service at a great price. All Service consultants are great with the customers, well mannered, and very efficient and clean. I recommend Toyota of Lugoff SC to everyone. consultants are great with the customers, well mannered, and very efficient and clean. I recommend Toyota of Lugoff SC to everyone. More

After a month long bad experience with this service center and shortly after my previous post to this site was reviewed, the GM~ Mark stepped in and satisfied my complaint by dramatically improving the center and shortly after my previous post to this site was reviewed, the GM~ Mark stepped in and satisfied my complaint by dramatically improving the initial offer for my trade. More

Everyone that I talked to was very nice and helpful. I had a few questions about my warranties and they went above and beyond to find the answers for me. had a few questions about my warranties and they went above and beyond to find the answers for me. More

Took car in for service. Received quick, courteous service. Employee that I dealt with was friendly. I have been a customer of Lugoff Toyota for many years. I have bough of my cars from this dealershi service. Employee that I dealt with was friendly. I have been a customer of Lugoff Toyota for many years. I have bough of my cars from this dealership except one. This is where I take my car for all of it's servicing. More