Lundgren Honda of Auburn

Purchased Used Honda Pilot I did a lot of car and dealership evaluation before making a purchase thru Cargurues, Cars.com, Craigs List, Auto Trader and the Lundgren web site . I I did a lot of car and dealership evaluation before making a purchase thru Cargurues, Cars.com, Craigs List, Auto Trader and the Lundgren web site . I read many of the site customer evaluations of the dealerships. After lots of looking over many months I knew what car I wanted to purchase , the year, the model, the trim and the color. Using the web sites I searched for the car I wanted with the exception of color with in a 100 mile radius. Amazing how many of that car I was looking for excluding color are available in 100 miles at various prices. I then went to customer evaluations of the dealerships . Turns out that the Lundgren postings on the sites actually stood out from others , the price fair, Lundgren has great customer satisfaction and they had 3 cars of interest. I called one morning and told the person answering the stock #,s of the 3 cars . Ralph Bass call me back shortly and confirmed availability of all 3. I was at the dealer ship as scheduled later that afternoon , looked at all 3 cars and drove them all around the parking lot . Ralph had copies of the Car Faxes for all 3 cars and the keys waiting for me when I got there. After some discussion with Ralph I picked the car I wanted and proceeded to finalize the transaction. I had no trade and I was able to pay cash with a personal check. Ralph had me e-male a copy of the cleared check 2 days later when it was available. Ralph took care of getting the car registered, inspected and cleaned ... thank you !! My wife , granddaughter and I were at Lundgren at 5:30 PM to pick up the car that day and I drove it home to Cheshire, MA ... Sweet easy transaction More

Amazing and great price It was a great time buying my first car. I felt comfortable in the environment and felt like I wasn't getting jipped it was awesome It was a great time buying my first car. I felt comfortable in the environment and felt like I wasn't getting jipped it was awesome More

Live in California Type R from Massachusetts. First of all let me say that purchasing a car from another state is not as easy as it used to be, not from Massachusetts anyhow. I was working in Conn First of all let me say that purchasing a car from another state is not as easy as it used to be, not from Massachusetts anyhow. I was working in Connecticut and decided to try and find a Type R, knowing that my job was soon finishing up and the dealers in California are ridiculous about the marking up on the Type R. So after calling a few dealerships none could really even give me a date that they would have one but they all were promising no more than sticker price just come and put a deposit on one so no one can buy it. I’ve heard some bad stories about that route too. So I emailed Matt Barth at Lundgren Honda Auburn Massachusetts and asked him about a Type R. He gave me a out the door price with a couple weeks until arival it wasn’t the color I wanted which was the grey one it was Red. I drove an hour and a half and paid them for the car then it became difficult because Massachusetts doesn’t give temporary tags so I could drive it home. And since I don’t live in Massachusetts they wouldn’t register the car with out a permanent mailing address and I had to get insurance in Massachusetts with a real address for registration also. My dear friend Lydia Krog was with me through the whole thing couldn’t have asked for any more than she did the whole way through. Some times I seriously almost gave up but her super attitude and (I know she had to put a lot of business on hold to get me through it) we were able to get it done and I am super pleased with the outcome. And this Beautiful Red Type R is way more fun than anything I’ve ever drove. Wonderful car buying experience even with all the out of state difficulty. Thank you Lundgren Honda of Auburn Massachusetts and especially My Friend Lydia Krog you are the BEST. If anyone wants a Type R or any other Honda then I wouldn’t even hesitate these people are great..... Edward (So Cal) More

Excellent Lundgren folks have been very helpfull. Really appreciate how Greg has helped. Can't forget Len,super salesman. Simply said you guys know your stuf Lundgren folks have been very helpfull. Really appreciate how Greg has helped. Can't forget Len,super salesman. Simply said you guys know your stuff ,right down to earth with the folks. Chet Allison More

Great Experience! Michael was wonderful to work with. He was very knowledgeable and passionate about his profession. He made the buying process quick as I was out the Michael was wonderful to work with. He was very knowledgeable and passionate about his profession. He made the buying process quick as I was out the door with my new car in about 2.5 hours. He followed up several days later to make sure that things were going well and that I was still satisfied. Michael clearly understands how to provide excellent customer service. I have purchased cars from Lundgren's Auburn and Greenfield locations and I had the same no-hassle, stress-free experience at both locations. Working with Michael and the other folks at Lundgren Honda of Auburn was a wonderful experience and I will definitely be returning as a customer in the future! More

Very easy. Mike was personable and helpful but not pushy. He definitely seemed to be more interested in what I wanted in a vehicle and not pushing me into more c Mike was personable and helpful but not pushy. He definitely seemed to be more interested in what I wanted in a vehicle and not pushing me into more car than I could handle. More

Awesome experience Justin helped take care of everything I could need. I found a Nissan Altima there that was preowned and he knew a lot about the car and made the whole Justin helped take care of everything I could need. I found a Nissan Altima there that was preowned and he knew a lot about the car and made the whole process super easy along with working around my busy schedule. More

Simple. Affordable. Excellent Customer Service Best time I've ever had spending money. Justin made a stressful situation as simple and pleasant as it could possibly be expected. I'm thankful he was Best time I've ever had spending money. Justin made a stressful situation as simple and pleasant as it could possibly be expected. I'm thankful he was there, and will be a customer in the future when my wife upgrades her vehicle next year. More

Amazing. Here's the deal. I've purchased many vehicles. Typically, I hate the whole car buying experience. Justin made the process as easy as it could eve Here's the deal. I've purchased many vehicles. Typically, I hate the whole car buying experience. Justin made the process as easy as it could ever be. I received a more than fair trade in value. I felt like he cared about my needs- I've never worked with any sales person that I could say that about. Ask for Justin when you go in, you won't regret it. He will take care of you like he took care of me. More