Lundgren Honda of Auburn

Service was quick and complete Came to get an oil change. They found the serpentine belt had cracks and that the antifreeze needed replacement. They did the maintenance in the tim Came to get an oil change. They found the serpentine belt had cracks and that the antifreeze needed replacement. They did the maintenance in the time promised and were very helpful in explaining what the problems were. More

Salesman provided extraordinary service The salesman, Russ, provide extraordinarily goog service. Because we had no transportation to the dealership, he drove us from our house to complete t The salesman, Russ, provide extraordinarily goog service. Because we had no transportation to the dealership, he drove us from our house to complete the paper work and then he drove us home. He brought insurance papers to our house when there was a glitch with our insurance agent. He then drove us to pick up our new car. Russ instructions about the car's features were well understandable and he had patience with our questions. My wife is very happy with the new car and the service. We feel confident that we will be well treated at this dealership base on experience More

Sales and Service Excellent I traded in a older car and bought a 2014 Accord at this dealership and have all service performed there, even though it is about a 45 minute drive. A I traded in a older car and bought a 2014 Accord at this dealership and have all service performed there, even though it is about a 45 minute drive. All aspects of my experience with the dealership have been excellent - trade-in appraisal and execution, new car purchase price and execution, service quality, speed, and price. More

Amazingly fast Had an appt for an oil change. Got there and it was packed, I figured it would be a while. My daughter and I went to lunch and didn't even make it thr Had an appt for an oil change. Got there and it was packed, I figured it would be a while. My daughter and I went to lunch and didn't even make it thru eating and it was already done. Super service, great people. Happy to be a customer with them. More

Always excellent It is always a pleasure to deal with Karen. She is pleasant, professional, honest, quick and thorough. This is probably my third time with her as a se It is always a pleasure to deal with Karen. She is pleasant, professional, honest, quick and thorough. This is probably my third time with her as a service advisor.Thank you so much, Susan More

Eric is wonderful. I have had many problems with this dealership. I have had lots of problems with customer service in the past. However the last two times I have been t I have had many problems with this dealership. I have had lots of problems with customer service in the past. However the last two times I have been there I have dealt with Eric, and he has been exemplary. Helpful, pleasant, kind, listens to you, and gets the job done. More

Very happy customer Eric was very friendly and answered my questions and was very helpful. An asset to your company. Not to mention speedy service in a relaxed atmosphere Eric was very friendly and answered my questions and was very helpful. An asset to your company. Not to mention speedy service in a relaxed atmosphere. More

Super from checking in to checking out Karen was excellant Always friendly. Very helpful check in girls Karen and Gail the best you have. Fast and easy total professional it was best service I could ask for. Always friendly. Very helpful check in girls Karen and Gail the best you have. Fast and easy total professional it was best service I could ask for. I was in and out after a short time More

Good Sales Experience Samantha greeted us and had the car that we were interested in ready. She explained all the features of the new car and fastened our plates to it. S Samantha greeted us and had the car that we were interested in ready. She explained all the features of the new car and fastened our plates to it. She introduced us to the finance manager who explained the purchase and the monthly payments. Overall the transaction went smoothly and we drove away in our new 2016 CR-V. More

Another Satisfied Lundgren Customer I first visited Lundgren in November to see the new 2016 CR-V and to get an idea of the trade-in value of our 2012 CR-V. Unfortunately, I could not re I first visited Lundgren in November to see the new 2016 CR-V and to get an idea of the trade-in value of our 2012 CR-V. Unfortunately, I could not return to the dealership before my scheduled 12/1 surgery but did receive follow up emails from both the sales and Internet teams during December. My wife and I returned to Lundgren, on 12/23, took a test drive and finalized the deal all in one trip. We signed all the paperwork and took delivery of our new Honda CR-V 12/28 and everything went as planned and smoothly. Another pleasant and enjoyable vehicle purchasing experience at Lundgren. More