Lundgren Honda of Auburn

My wife and I had been car shopping and meeting some real pushy salesman. When we walked into this dealership we met Neil. He was honest, helpful and not pushy at all. The place was clean, neat and every emp pushy salesman. When we walked into this dealership we met Neil. He was honest, helpful and not pushy at all. The place was clean, neat and every employee that walked by us said hello, smiled and made sure we were being taken care of. It is a no-haggle dealership and Neil gave us a written quote without even asking. We told him we had two other cars to drive that day and he allowed us to walk out the door without following us and giving us the typical salesman BS. We ended up following in love with the CRV and came back to Lundgren. They gave us only $500 less than what we were expecting for our trade right off the bat. The paperwork process was smooth and uneventful. My wife and I walked out of there stunned and said, "That was the easiest smoothest stress free experience we've ever had buying a car." We couldn't believe it. The dealership bumped the warranty up to 7yr/100K miles as part of the package and has 21 loaner vehicles to use while your car is being serviced. Because this is a no haggle dealership, you may be able to find a car for a few dollars less here and there but, that may mean that the other dealership is just going to give you a few dollars less for your trade, who knows? As for me, I'm looking for a stress free experience JUST AS IT SHOULD BE! In my opinion, it should be just like buying a shirt where each person walking in pays the same price. As long as Lundgren keeps this level of service and low pressure sales, we will be customers for life. J & D White More

i Bought My 2012 CR-V , This is the best experience i ever had they were open clear and not pushy , every one starting from sales to finance to floor manager every one was great , and i like the way they ever had they were open clear and not pushy , every one starting from sales to finance to floor manager every one was great , and i like the way they follow up with you. i would definetly recomend to all my friends who ever want to buy. i had a minimum interaction with service department which was great as well. Sales : Peter Manager on floor : Justin Finance : Greg Thanks to all Those guys -Sudheer More

Lundgren honda was very friendly and very helpful when it came to helping us buy 1 used car and one new lease. they worked extremely hard to get us into two great vechiles that fit our budget. this is my fav came to helping us buy 1 used car and one new lease. they worked extremely hard to get us into two great vechiles that fit our budget. this is my favorite dealership. More

My experience with Lundgren Honda was absolutely amazing. Lydia from the Internet department was very responsive, gave me a bottom line price via e-mail, and never hounded me via phone like so many other de Lydia from the Internet department was very responsive, gave me a bottom line price via e-mail, and never hounded me via phone like so many other dealerships did. I found other dealerships would give a vague internet price quote and told me to call them for more information. Lundgren was haggle-free from day 1 and a pleasure to deal with. Lydia went above and beyond answering numerous questions from me, as I switched my focus from one model to another to another. She was always very helpful and professional. Rick on the sales floor helped me with the test drives and my trade in appraisal. He too was a pleasure to work with and very helpful. Greg Dietz in Financing was also great, he clearly explained the dealership's money back warranty and made signing all the papers quick and easy. I would definitely recommend this dealership, they had the lowest prices around and are very easy to deal with!!! More

Chelsea was a great help in "guiding" me through my new car purchase. She answered all of my questions thoroughly and promptly. She knew her stuff! Gladly work with her again on purchasing through my new car purchase. She answered all of my questions thoroughly and promptly. She knew her stuff! Gladly work with her again on purchasing a new vehicle! More

Dealership went above and beyond in terms of delivering the vehicle in a quick manner when there was a major power outage. Price was great, no haggling, sales rep hand walked in the registration materials the vehicle in a quick manner when there was a major power outage. Price was great, no haggling, sales rep hand walked in the registration materials to the registry. More

I had visited another dealership (not Honda) a month previous to my purchase and I had such a bad experience that I was afraid to continue my search for a new vehicle. One day a friend at work recommend previous to my purchase and I had such a bad experience that I was afraid to continue my search for a new vehicle. One day a friend at work recommended the Honda name, so I figured I would give my search another try. The closest Honda dealership to me is Lundgren Honda in Auburn MA, and that's when I met Neal Latino, who changed my whole outlook on car salesmen. He was not pushy whatsoever, very caring to my needs, very informative, extremely kind, patient, and actually funny, in a nut shell, everything opposite of what you think about car salesmen. He made my new car buying experience an enjoyable one. After my purchase, over the following week, any issues or concerns that I had he took the time out to answer my questions and did not make me feel like I was being a bother, he was very helpful. I would highly recommend Neal Latino to anyone who is looking to purchase a Honda at Lundgren in Auburn. J.D. More

From the moment I walked thru the door the sales staff was very accomodating. Neil Latino was honest, respectful and answered any question I threw at him. By far the best dealership around Massachusetts. was very accomodating. Neil Latino was honest, respectful and answered any question I threw at him. By far the best dealership around Massachusetts. A+++ More

I had always found car shopping experience intimidating until I met Neal Latino at Lundgren Honda. It was astonishing to find someone in the car sales industry who was genuinely concerned with my best inte until I met Neal Latino at Lundgren Honda. It was astonishing to find someone in the car sales industry who was genuinely concerned with my best interest. Neal was very knowledgeable, honest, and very patient in helping me arrive at a decision that would best meet my needs. I highly recommend this dealership and Neal Latino in particular. He is a real gem! A. Collins More

Our entire experience with Neil and Lundgren Honda in general was excellent. Not only do they offer a top-rated product, but it was done without pressure; friendly, comfortable service and easy to unde general was excellent. Not only do they offer a top-rated product, but it was done without pressure; friendly, comfortable service and easy to understand pricing was part of the package. Our car was ready when stated, registered, clean and every detail gone over clearly and throughly. I would not hesitate to recommend both our salesman and your dealership. More