Lundgren Honda of Auburn

The transmission on my 2000 Honda Odyssey went again and I knew that it was time to purchase. Having dealt with Lundgren Honda for nine years (having all of my maintenance done there...45 minutes from my ho I knew that it was time to purchase. Having dealt with Lundgren Honda for nine years (having all of my maintenance done there...45 minutes from my home)and after visiting other dealerships closer to home to see what they could offer me, I returned to Lundgren and ended up purchasing a new Honda CRV from a wonderful, supportive salesman, Jonathan Mason. Lundgren offers it customers so much more than any other dealership around. For me, the loaner car for longer service appointments is key. Jonathan Mason was the kindest salesman I have ever dealt with. He answered all of my questions about the cars that I was test driving and he was quite patient. He knew that the purchase of a new car was not in my plan, but something that happened quite suddenly. Jonathan held my hand the entire way through the financing and purchasing processes. Jonathan was on the lookout for a car for me and called me while I was on visiting with my family in another state to hold a car for me at the dealership until I returned. Never have I ever been in contact with or felt comfortable enough with a salesman to call him on his cell phone. Jonathan answered his phone each and every time I called him. To top it all off, Jonathan even came in on his day off "to do what he had to do" to make sure that I could drive home in a car that day. I had just returned from NJ and the car was waiting at the dealership. I went to Lundgren with my two children in tow and met with Jonathan and Justin. Justin got me a great financing deal and Jonathan drove around to find my husband in the field working to get the signatures on the paperwork that was needed. Now THAT is what I call service with a smile! Such dedication! Remember...it was his day off and he spent a portion of his day making sure that I could leave with a car. While Jonathan was finding my husband, I was on my way home with my children and the new CRV. One cannot ask for better service! I continue to recommend Lundgren to all of my friends. Their service department is wonderful, sincere, honest, and knowledgable and if anyone is looking to buy a new Honda, they should contact Jonathan Mason. Thanks for everything! More

Considering I was broken down and do not live in the area, Nuno and Jonathan treated me like I was a regular customer. Jonathan drove me to a hotel and picked me up the next morning since it was too la area, Nuno and Jonathan treated me like I was a regular customer. Jonathan drove me to a hotel and picked me up the next morning since it was too late on a Friday to order the part for my Honda. Thanks! More

Overall experience was great! Dealership has no pressure, very comfortable atmosphere! Fraser was great to work with, answered all questions and took great care of the whole transaction. Highly r pressure, very comfortable atmosphere! Fraser was great to work with, answered all questions and took great care of the whole transaction. Highly recommend dealership and Fraser! Love my new Honda CRV! More

We came in with a need for a larger vehicle to accomodate a growing family. Justin was able to work a very good deal for the purchase of 2010 Honda Pilot. We are extremely happy with the purchase. Justin a growing family. Justin was able to work a very good deal for the purchase of 2010 Honda Pilot. We are extremely happy with the purchase. Justin was a pleasure to work with during the transaction. We would definitly recommend any potential purchasers to work with Justin in the future. More

Mr. Moss held our hand through the entire process. We never felt pressure at any time. During each phase of the transaction he took time to make sure we understood everything and paused to ask if we had never felt pressure at any time. During each phase of the transaction he took time to make sure we understood everything and paused to ask if we had any questions. The day we purchased was extremely busy & Mr. Moss did everything he could to make us feel at home. We would certainly recommend Lundgren Honda and highly recommend Fraser Moss. More

When the transmission on my 2003 Honda Pilot blew 150 miles from home and I realized it was not worth it to fix it (it had 150,000 miles and I drive 180 miles each way to work every week), I knew without miles from home and I realized it was not worth it to fix it (it had 150,000 miles and I drive 180 miles each way to work every week), I knew without a doubt I would purchase my new Honda from Lundgren. I actually purchased the Pilot from a different dealership, 30 miles east, and the customer service in their maintenance division was awful. After the first service at the other dealership, I changed dealerships and have used Lundgren for all my services since 2003, and have always had nothing but excellent customer care. I walked into Lundgren, not having a particular salesperson in mind, and wound up having Jonathan Mason as my salesman. Immediately, I had a very good, very comfortable interaction with Jonathan. He was a great listener and aimed to satisfy. I had a good idea of what I wanted, we test drove a couple versions, and once my decision was made, Jonathan located the car I wanted and had it delivered a couple days later. The no hassle pricing, the customer service in sales and maintenance, the waiting room, and even the bathrooms, everything at Lundgren is about a great experience and they deliver. I would not hesitate to recommend Lundgren, and Jonathan, to any family or friends. More

I had a great experience at Lundgren Honda! All the employees that assisted in the trade of my car and sale of my new car were welcoming and knowledgeable. I did not feel any pressure to but a car, wh employees that assisted in the trade of my car and sale of my new car were welcoming and knowledgeable. I did not feel any pressure to but a car, which I greatly appreciated. The way in which Lundgren Honda handles a trade in was explained in clear detail along with the financing component of the new car. I will recommend Lundgren Honda to family and friends when they are in the market for a new car! Thanks! More

We (my wife and I) enjoyed our sales buying experience with Gene Rice. As a professional Sales Manager myself and a former Manufacturer's Rep I felt like Gene was the person representing the company t with Gene Rice. As a professional Sales Manager myself and a former Manufacturer's Rep I felt like Gene was the person representing the company that I wanted to do business with... Gene was very accomodating and understanding to our needs and in some instances it showed that he was paying attention as he was a step ahead of us. My further visit to your service department last Saturday was a pleasure. You made it easy for us to talk with family and friends about LUNDGRENS. Thanks to all that support both areas. Norman Faucher Purchased a 2007 Pilot More

Lundgren makes shopping for and purchasing a new vehicle simple and virtually anxiety free. The sales staff is knowledgeable, personable, and professional. I called them in the morning explaining what I simple and virtually anxiety free. The sales staff is knowledgeable, personable, and professional. I called them in the morning explaining what I was looking for. When I arrived after work, the salesman had all the numbers prepared for me. What I was primarily looking for and alternatives we discussed that morning. No pressure. We drove away with our new CR-V the next day. I've been to other dealers but have come back to Lundgren for my last 5 vehicles. More

We currently service our Civic at Lundgren and have no complaints. Although we have not bought a car from Lundgren, their up-front pricing policy seems easy to deal with. Based on the excellent service complaints. Although we have not bought a car from Lundgren, their up-front pricing policy seems easy to deal with. Based on the excellent service work and their friendly, customer-oriented attitude, I would recommend them for service or sales. More