Lundgren Honda of Auburn

Excellent service and experience working this operation/team and directly with Jayson Navarro: same day response to my email inquiry, flexibility scheduling my on-site with the cars of interest, operation/team and directly with Jayson Navarro: same day response to my email inquiry, flexibility scheduling my on-site with the cars of interest, vehicles were started/warm/clean and ready for test drive when I arrived, Jayson had carfax report in hand and keys for me to start my solo test drive. Perfection ! I found the car that met my specifications and expectations, and it is an older model but in excellent condition. We negotiated a price that took into consideration my price goals and trade in and their margin I assume - a win win :) Their back room crew cleaned my new purchase to sparkling condition and their finance manager made the deal signing easy to understand terms and signature approvals and stress free . I walked in with an old heavily used Pilot and drove off the lot with a shiny used /new, Honda Pilot with modern safety features and electronics . Couldn’t be happier 👍 Highly recommend Lundgren and Jayson Navarro ! More

Ricardo was so informative and respectful and always responded to my questions. He is an excellent person to purchase from. Dustin in the business office was great as well.. very accommodating and trust responded to my questions. He is an excellent person to purchase from. Dustin in the business office was great as well.. very accommodating and trustworthy. David in the registration department was helpful. Thank you so much More

Andy was easy going, attentive and gave good honest advice. Overall satisfied with my experience. Nice selection of inventory. Staff was friendly and not pushy. No one aggressively tried to sell me ext advice. Overall satisfied with my experience. Nice selection of inventory. Staff was friendly and not pushy. No one aggressively tried to sell me extras or extended warranties. I took off a star because of a mistake by the finance office. I noticed the sales tax was not accurately calculated (I am out of state in VT where sales tax is 6%). When going over the paperwork I questioned them about this and the finance lady ‘looked it up’ and said it was 7%. Not a huge deal, the overcharge was refunded promptly. But a little annoying that I knew the correct amount yet was basically ignored. More

I would recommend Lundgren Honda for anyone wanting to buy a used car. Everyone is very professional and honest. No pressure, you know exactly what you are getting. buy a used car. Everyone is very professional and honest. No pressure, you know exactly what you are getting. More

Lundgren Honda of Auburn Massachusetts is the best dealership I have ever had the pleasure of doing business with, they did everything they possibly could to make me happy with the deal I was looking dealership I have ever had the pleasure of doing business with, they did everything they possibly could to make me happy with the deal I was looking for. They went above and beyond. I will be telling everyone they should go there first. More

I have been doing business with Lundgren since I started working in Auburn in 2012. Started with servicing my 2009 Civic and then purchasing a 2014 Civic Ex-L Navi that I loved right up until I brought it f working in Auburn in 2012. Started with servicing my 2009 Civic and then purchasing a 2014 Civic Ex-L Navi that I loved right up until I brought it for service and found out it needed major exhaust repairs. After 196K, it owed me nothing. I was wandering around the lot while the 2014 was being worked on and noticed a beautiful 2023 Civic Sport Touring Hatchback. I asked Jayson Navarro if it was for sale, expecting that it was already spoken for. To my surprise, it was available. They gave me a fair trade for my 2014 even with the work it would have needed. Jayson and Dustin Johnson made the buying process very easy. In fact, Dustin had handled the financing when I bought the 2014 Civic so it was good to work with a familiar, experienced person. I will bring the 2023 back to Lundgren for servicing even though I no longer work nearby. It is worth the extra few miles to go to have peace of mind and to know that they won't BS me about any "extras". Gail Fitzpatrick and the rest of the service team always greet me when I come in and she and I know each other by name at this point. Looking forward to putting lots of quality miles on my new Civic (my fourth one!) and knowing the Lundgren team will be there for me when I need them. More

Andy was so patient and helpful! He did a great job helping me get into a new truck. Really great. Felt like he was able to create a win win kind of deal! He did a great job helping me get into a new truck. Really great. Felt like he was able to create a win win kind of deal! More

Very trust worthy. Dependable. Got me approved within seconds and very helpful. I enjoy honda. Dependable. Got me approved within seconds and very helpful. I enjoy honda. More

Jayson was the best rep, very knowledgeable and efficient and friendly. Couldn't ask for a better salesman to work with. and friendly. Couldn't ask for a better salesman to work with. More

By far, the best car buying experience I've had. My salesperson, Jayson, was outstanding and treated me with respect. He made the usually stressful decision making process very easy and painless. My salesperson, Jayson, was outstanding and treated me with respect. He made the usually stressful decision making process very easy and painless. Everyone at this dealership is kind and friendly and when the time comes for a new car purchase I will go back to Lundgren and see Jayson. Very happy with my new car ! More