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Lundgren Honda of Auburn

Auburn, MA

4.8
1,586 Reviews
Lundgren Honda of Auburn is a family owned and operated Honda dealership celebrating over 60 years of business in the Worcester County area. We offer a stress free shopping environment for a great customer experience. Our 58,000 sq ft state-of-the-art facility offers unrivaled customer amenities including a two express oil change pit lanes, a full service cafe and a clean and comfortable child’s play area fully stocked with games and toys, just to name a few! Family Owned and Operated Since 1964 - Our Management Team is Available 24/7! Our promise is to provide our customers with a sales and service experience unmatched in Central Massachusetts! Lundgren Honda of Auburn – Experience it!
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163 Washington St

Auburn, MA

01501

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Showing 1,586 reviews

November 30, 2021

I was presented an offer with payments of $493 per month for 60 months or $435 per month for 72 months. The salesman did NOT tell me the interest. The salesman did NOT tell me that Honda was offering 1.9% f More

by mnelsona
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Len Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

mnelsona responded

General Sales Manager emailed me, "Sorry about the confusion but unless you fill out a credit application we have no idea what your credit score will be so we always run payments on an average until we know for sure."

Nov 29, 2021 -

mnelsona responded

General Sales manager also emailed me: "Sorry again for the misunderstanding. Good luck in your vehicle search." Basically, I have been told to go elsewhere.

November 30, 2021

Samantha was easy to work with and made the car buying process simple. We would definitely recommend her to our family and friends. More

by Sharon D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fahey - service tech, he’s the best!, Dustin Johnson
Dec 01, 2021 -

Lundgren Honda of Auburn responded

Thank you so much for your excellent review, Sharon! We are so glad that Samantha had the opportunity to work with you to make your experience with us a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

November 24, 2021

Friendly and very helpful. Just bought our 4th Honda from Jayson. Would definitely recommend and send friends and family to Jayson More

by Billykemp87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Johnson
Nov 24, 2021 -

Lundgren Honda of Auburn responded

Thank you so much for your wonderful review, Billy! We are thrilled that Jayson once again had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lundgren Honda of Auburn! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

November 20, 2021

Very professional! I have bought many cars and this was by far the best service, from sales to finance. Jayson went above and beyond to make sure that things were handled smoothly and time efficient. Thank More

by gerryknall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2021 -

Lundgren Honda of Auburn responded

Gerry, Congratulations on your new vehicle! We are so glad that Jayson had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

November 16, 2021

If you are in the market for a vehicle stop by Lundgren Honda in Auburn and ask for Jayson he is the best! I have never dealt with a dealership before so I was extremely intimidated. The service I received More

by Mikayla.P24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Comeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Lundgren Honda of Auburn responded

Mikayla, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Jayson and our team here at Lundgren Honda of Auburn are glad to have you as a customer. Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

November 12, 2021

We had the pleasure of dealing with Russell Rheault. This was one of the best car purchasing experiences we have had. Russell was very helpful and extremely easy going. We did not feel pressured or swayed in More

by Jgravel111217
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Comeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Rheault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Lundgren Honda of Auburn responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Russell, and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

October 31, 2021

It was great working with Jayson Navarro very nice very polite man. I really like my new HRV . Thank you Jayson for everything. I would recommend my family and friends to buy a car from lundgren Honda of A More

by alinako774
Recommend Dealer
Yes
Employees Worked With
Christine Comeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Lundgren Honda of Auburn responded

Thank you so much for choosing Lundgren Honda of Auburn! Congrats on your new purchase, and let Jayson know if we can be of any more assistance! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

October 27, 2021

I’ve scheduled a lot of service appointments with this dealership, and everyone there is kind, knowledgeable, and professional. Katie, Paige, and the other service advisors who have assisted me are great! More

by JHoops
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paige Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Gavin
Oct 27, 2021 -

Lundgren Honda of Auburn responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We appreciate your business and look forward to working with you again in the future. Experience it! Steve Gravel Service Manager 508-749-4230 sgravel@lhonda.com

October 06, 2021

Very welcoming dealership, everyone has a smile on their faces and are more than happy to assist anyone who walks through the door. More

by Drew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Lundgren Honda of Auburn responded

Thank you for your business and this review, Drew. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

October 04, 2021

I highly recommend Sean dotts. He is very professional and gets you the best rate. More

by Mario
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Dotts
Oct 04, 2021 -

Mario responded

Thank you lundgren honda for the support and making it easy for me to own a vehicle in a prompt timely manner. [Sean dotts] was an excellent sales rep who help me get the vehicle that i need it with great honor and respect. Thanks again lundgren honda.

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