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Lundgren Honda of Auburn

Auburn, MA

4.8
1,586 Reviews
Lundgren Honda of Auburn is a family owned and operated Honda dealership celebrating over 60 years of business in the Worcester County area. We offer a stress free shopping environment for a great customer experience. Our 58,000 sq ft state-of-the-art facility offers unrivaled customer amenities including a two express oil change pit lanes, a full service cafe and a clean and comfortable child’s play area fully stocked with games and toys, just to name a few! Family Owned and Operated Since 1964 - Our Management Team is Available 24/7! Our promise is to provide our customers with a sales and service experience unmatched in Central Massachusetts! Lundgren Honda of Auburn – Experience it!
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163 Washington St

Auburn, MA

01501

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Showing 1,586 reviews

August 14, 2021

Ricardo is friendly, professional, and easy to contact and communicate with. He made the car buying process seamless and I’m very happy with my purchase. More

by MelissaL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson, Ricardo Vazquez
Aug 16, 2021 -

Lundgren Honda of Auburn responded

We are very happy to hear that Ricardo provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

August 14, 2021

I worked with Jayson to purchase a used vehicle for my daughter. Jayson was extremely helpful. No pressure just happy to help in any way he could. When I made the purchase, he followed up with texts to ke More

by JD Auburn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Lundgren Honda of Auburn responded

Here at Lundgren Honda of Auburn, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, with Jayson and it was a pleasure having you at the dealership. We appreciate your review! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

August 14, 2021

Thanks for everything God blessed Russel his the best his so friendly at very good person thanks for all the help you give to xxx More

by Elizabeth salazar
Recommend Dealer
Yes
Employees Worked With
Russell Rheault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Lundgren Honda of Auburn responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Russell and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

August 11, 2021

I just wanted to leave a glowing review of my Sales Specialist Jayson Navarro. He acted in a very professional manner throughout our entire experience while selecting a car. He was quick to answer any More

by Esmeralda.aquino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Lundgren Honda of Auburn responded

Thank you, Esmeralda, for sharing your experience with us! We're happy to hear it went well with Jayson and we hope you enjoy your new vehicle. We truly appreciate your feedback! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

August 09, 2021

Thank you Samantha for getting me into my new 2022 Civic! You & Sean were both friendly, accommodating and so helpful. You made leasing my car easy! This is my 3rd Civic from the team at Lundgren and I would More

by Maggiehart1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Comeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Dotts
Aug 10, 2021 -

Lundgren Honda of Auburn responded

Thank you, Maggie, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

August 05, 2021

Have purchased over 40 vehicle's in my life..This was absolutely the best experience I've ever had....My salesman Jayson N. was terrificI would like to give him 10 stars..... GREAT PEOPLE TO DEAL W More

by clgeap46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Lundgren Honda of Auburn responded

Thank you for your feedback on your recent visit to Lundgren Honda of Auburn. I'm glad to hear that Jayson was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new purchase. Please let us know if we can be of any further assistance. We're always happy to help. Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

August 03, 2021

It was very helpful and easy to buy a car with them! Jayson was super helpful and absolutely wonderful! More

by Kat M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Lundgren Honda of Auburn responded

Thank you, Kat, for choosing Lundgren Honda of Auburn, your feedback and rating mean a lot to us. We're glad Jayson was able to help, and we hope to see you again! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

July 29, 2021

This is nice and large place in MA. Quick and painless This is nice and large place in MA. Quick and painless —,the dealership made the process easy. Professional and polite salesperson.help us find the More

by Kaystar992000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Lundgren Honda of Auburn responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new vehicle and thank you for choosing Lundgren Honda of Auburn. Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

July 28, 2021

AVOID THIS DEALERSHIP AT ALL COSTS!! Jerked around during buying process with truly atrocious customer service only to deliver a vehicle with paint on the console. All personnel (with exception of 2) were go More

by researcher0013
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck Shearns
1.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Deitz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Barnatt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Navarro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2021 -

Lundgren Honda of Auburn responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

Aug 14, 2021 -

Lundgren Honda of Auburn responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

July 27, 2021

Jayson Navarro at Lundgren Honda of Auburn helped us find exactly what we wanted and needed. The Dealership is great. Our experience was great throughout the purchasing process. #1 in our book. More

by Karstein
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Comeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Lundgren Honda of Auburn responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jayson and the team met your expectations. Thank you again for choosing Lundgren Honda of Auburn, we look forward to having you as one of our valued customers for many more years to come! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

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