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Lundgren Honda of Auburn

Auburn, MA

4.8
1,585 Reviews
Lundgren Honda of Auburn is a family owned and operated Honda dealership celebrating over 60 years of business in the Worcester County area. We offer a stress free shopping environment for a great customer experience. Our 58,000 sq ft state-of-the-art facility offers unrivaled customer amenities including a two express oil change pit lanes, a full service cafe and a clean and comfortable child’s play area fully stocked with games and toys, just to name a few! Family Owned and Operated Since 1964 - Our Management Team is Available 24/7! Our promise is to provide our customers with a sales and service experience unmatched in Central Massachusetts! Lundgren Honda of Auburn – Experience it!
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163 Washington St

Auburn, MA

01501

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Showing 1,585 reviews

July 14, 2021

Salesperson, Jayson, was great. I had fun buying my car. I was looking for a different car, a CRV. I bought a Passport because of Jayson’s interaction with me. I test drove both and decided on the Passpor More

by Jckpantina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Lundgren Honda of Auburn responded

Thank you so much for your kind words for Jayson, and for taking the time to leave us this wonderful feedback. We hope you'll enjoy your new Passport! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

July 09, 2021

My husband bought a car from Len a few years back, and I just bought one from him this past week. He made the process so simple and it went so quick! We went in Tuesday evening with a car to trade, and I wa More

by Lauren_Oneill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Len Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Comeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Costa (five stars!)
Jul 10, 2021 -

Lundgren Honda of Auburn responded

Thank you for your business and this review, Lauren. We're happy to hear that Len and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

July 07, 2021

Great experience at Lundgren. Jayson really worked with me to get the best trade in value and made the experience very pleasant. I didn’t feel any pressure during my visit and I felt as if he really wants More

by tnguyen30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Comeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Lundgren Honda of Auburn responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Jayson and hope you enjoy your new vehicle. We truly appreciate your feedback! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

June 27, 2021

I needed to change 4 tires on my Honda accord 2010. I got a quote from town Tire at Shrewsbury MA for a package of Micheline tires for $700. I sent Lundgren Honda the quote and they said they will More

by mhumi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Barth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Barnatt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Gustafson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Lundgren Honda of Auburn responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. Please leave us your contact information so we can reach out and address your concerns in detail. Steve Gravel Service Manager 508-749-4230 sgravel@lhonda.com

Jul 18, 2021 -

mhumi responded

Hi Mr. Gravel, I shall be delighted to discuss this issue with YOU. My email is: mhumi@wpi.edu Telephone:508-831-5213 (If I do not respond please leave a message on my voice mail)

Jul 19, 2021 -

mhumi responded

Hi Mr. Gravel, In view of your unsatisfactory response I am asking solveit@whdh.com to intervene in this matter. MH.

June 21, 2021

This is my second car purchase from Jayson Navarro. Could not have been a better experience. Upfront, honest and friendly. More

by Pep1332
Recommend Dealer
Yes
Employees Worked With
Christine Comeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Lundgren Honda of Auburn responded

Thanks for sharing your thoughts about your experience with Lundgren Honda of Auburn. Jayson and our team appreciate your business and hope to see you again soon! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

June 19, 2021

Had a great hassle free experience. Very friendly service with Jayson. We left in a new car confident we were getting a great deal. We will definitely recommend Lundgren Honda and specifically Jayson to our More

by Kprovost564
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Lundgren Honda of Auburn responded

Thank you so much for your excellent review! We are so glad that Jayson had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

June 18, 2021

Yes Jayson Navarro this guys deserve 👏🙌 to be the manager of this place Jayson went the extra mile for me he explain everything he didn't cut corners he didn't came with B.S. he was nice and More

by Eliseotorres26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Lundgren Honda of Auburn responded

Thanks for your review, Eliseo! We are so glad that Jayson had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve your family in the future! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

June 12, 2021

Very helpful,polite and helped with every aspect I needed.Took care of all the paperwork. All went smooth and I drove the new car home. More

by landofangels
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2021 -

Lundgren Honda of Auburn responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lundgren Honda of Auburn. Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

June 12, 2021

very nice dealership, beautiful cars, excellent service dept, sales staff that actually listen and try to match your needs, my salesman Jayson Navarro handled everything quickly and painlessly and even pai More

by SuperV99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Turney
Jun 12, 2021 -

Lundgren Honda of Auburn responded

Congratulations on your new purchase. Thank you for taking the time to leave us this great review! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that both Jayson and Bryan met your expectations. Thank you again for choosing Lundgren Honda of Auburn, we look forward to having you as one of our valued customers for many more years to come! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

June 10, 2021

Austin made the process stress free, he’s a great person and a great car salesman, I look forward to working with him in the future. More

by abbyleahy9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Lusignan
Jun 10, 2021 -

Lundgren Honda of Auburn responded

Thank you, Abby! Here at Lundgren Honda of Auburn, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed working with Austin, and it was a pleasure having you at the dealership. We appreciate your review! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

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