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Lundgren Honda of Auburn

Auburn, MA

4.9
1,516 Reviews
Lundgren Honda of Auburn is a family owned and operated Honda dealership celebrating over 50 years of business in the Worcester County area. We offer a stress free shopping environment for a great customer experience. Our 58,000 sq ft state-of-the-art facility offers unrivaled customer amenities including a two express oil change pit lanes, a full service cafe and a clean and comfortable child’s play area fully stocked with games and toys, just to name a few! All of this, combined with our Lundgren Advantages, * We give our customers a coupon booklet with over $779.00 in value for Lundgren Honda of Auburn. This is completed with any new or used vehicle. Family Owned and Operated Since 1964 - Our Management Team is Available 24/7! Our promises is to provide our customers with a sales and service experience unmatched in Central Massachusetts! Lundgren Honda of Auburn – Experience it!
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163 Washington St

Auburn, MA

01501

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Showing 1,516 reviews

January 07, 2020

Garrett was great to work with, I highly recommend him. During my most recent car purchase, I worked with Garrett St. Cyr at Lundgren Honda. He was very patient, knowledgeable, and willing to answer any an More

by AGaul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Stcyr
Jan 07, 2020 -

Lundgren Honda of Auburn responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Garrett and Dustin, and we look forward to working with you again. Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com Experience it!

January 06, 2020

Great car buying experience I would like to thank the no nonsense experience I had when dealing with Len Robinson. I don’t like when a salesman wastes my time and Len did not, di More

by Don from Boston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Len Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2020 -

Lundgren Honda of Auburn responded

Don, Thank you for the kind words for Len on sales! We look forward to sharing your compliments with him and the rest of the team and please don't hesitate to let us know if we can be of further assistance. Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

January 04, 2020

We would like to Thank Jayson Navorro for all his help! We would like to Thank Jayson Navorro for all his help! So friendly and accommodating! It was a pleasure doing business with you! We will reccomend y More

by Loriannrupolo
Recommend Dealer
Yes
Employees Worked With
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Lundgren Honda of Auburn responded

Thank you for the great rating, Lori! It's wonderful to hear that Jayson was able to help you out and get you on your way. Happy new year and enjoy your new car! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

January 04, 2020

Waste of time Problem that I have with my car, is a "normal sound, and that's how they are designed", and was shrugged away. I will NEVER buy a car from here again. More

by ChrisA70
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Kristoff
Jan 22, 2020 -

Lundgren Honda of Auburn responded

Hi Chris- Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Steve Gravel Service Manager 508-749-4230 sgravel@lhonda.com

Jan 22, 2020 -

ChrisA70 responded

I did give you more information..... Read above statement.

December 28, 2019

Great Dealership This is our third car we bought from Lundgren Honda.Always a great experience!Fraser Moss was great to work with.Would not even think of going to any More

by msb11240
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fraser Moss, Samantha Warren
Dec 29, 2019 -

Lundgren Honda of Auburn responded

Thank you for this wonderful review! It's fantastic to hear that Fraser provided you with such great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lundgren Honda of Auburn, we look forward to seeing you next time! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com "Experience It!"

December 27, 2019

Great experience! This is the second time I am leasing a car at this dealership I would not go anywhere else. The salesman Fraser Moss went over and above to make it a More

by tess5884
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Barth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fraser Moss, Scott Maurer
Dec 29, 2019 -

Lundgren Honda of Auburn responded

Thank you for your kind review and congrats on your new vehicle! It's wonderful to hear that Fraser delivered such an exceptional sales experience. Thanks for choosing Lundgren Honda of Auburn! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

December 23, 2019

After being a customer for 4 years and dealing with the service team all that time never had a problem until today. Dealing with Dan was awful.....Very rude,disrespectful and not helpful! Honda you can do More

by Robin.lubke
Recommend Dealer
No
Employees Worked With
Len Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Kristoff
Jan 09, 2020 -

Lundgren Honda of Auburn responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. Steve Gravel Service Manager 508-749-4230 sgravel@lhonda.com

December 18, 2019

Jayson Navarro was the most pleasurable/patient salesman. He went above and beyond to help me get exactly what I wanted in my new car More

by pruefamily1
Recommend Dealer
Yes
Employees Worked With
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2019 -

Lundgren Honda of Auburn responded

Thank you for your kind review of Jayson Navarro and Lundgren Honda of Auburn. Enjoy your new vehicle! "Experience it!" Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

December 17, 2019

Easy & Stress-Free I was in a car accident and needed a new car immediately. Our experience purchasing a new car at Lundgren Honda of Auburn was stress-free, fast, and More

by Emily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Barnatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2019 -

Lundgren Honda of Auburn responded

Hello Emily, Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Jayson and Brian. Enjoy your new HRV, and please let us know if we can ever help you in the future. Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

December 17, 2019

The service provided here was very good I liked everything and Appreciate how helpful they were, also I like how a coffee was offered to me to start with. More

by Luis
Recommend Dealer
Yes
Employees Worked With
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2019 -

Lundgren Honda of Auburn responded

Hi Luis, Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

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