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Lundgren Honda of Auburn
Auburn, MA
1,516 Reviews
Lundgren Honda of Auburn is a family owned and operated Honda dealership celebrating over 50 years of business in the Worcester County area. We offer a stress free shopping environment for a great customer experience. Our 58,000 sq ft state-of-the-art facility offers unrivaled customer amenities including a two express oil change pit lanes, a full service cafe and a clean and comfortable child’s play area fully stocked with games and toys, just to name a few! All of this, combined with our Lundgren Advantages, * We give our customers a coupon booklet with over $779.00 in value for Lundgren Honda of Auburn. This is completed with any new or used vehicle. Family Owned and Operated Since 1964 - Our Management Team is Available 24/7! Our promises is to provide our customers with a sales and service experience unmatched in Central Massachusetts! Lundgren Honda of Auburn – Experience it!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 PM
Sunday Closed
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Showing 1,516 reviews
December 13, 2019
Mr. Russell Rheault assisted with my lease of a Fit in 2017 and my purchase of an HR-V last month - November 2019. The Lundgren store is 1st rate As are all employees I have dealt with. Because of Russ 2017 and my purchase of an HR-V last month - November 2019. The Lundgren store is 1st rate As are all employees I have dealt with. Because of Russell Rheault and people as good as he, your reputation must be peerless! More
by Seehawk1
Helpful December 13, 2019
Terrific experience at Lundgren Honda I was referred to Lundgren Honda by my family who knew an employee there. From the moment I walked into the dealership I felt welcomed by all the staf I was referred to Lundgren Honda by my family who knew an employee there. From the moment I walked into the dealership I felt welcomed by all the staff that I met. i was introduced to Russ Houle who listened carefully to my needs and helped me select a vehicle that was right for me. He generated warmth, friendliness and concern as he spent a lot of time explaining the features on my new car so I would feel confident driving it home to Boston. Staff members were professional and thorough as we worked through the process of purchasing a new vehicle. I would highly recommend the agency to anyone who wants respect in his/her search for a vehicle. More
by Skarma35
December 12, 2019
Quick and easy experience at Lundgren Honda I contacted Lundgren Honda about leasing two Honda Odysseys for our expanding family. Jayson Navarro responded back quickly and worked with me on a p I contacted Lundgren Honda about leasing two Honda Odysseys for our expanding family. Jayson Navarro responded back quickly and worked with me on a price that would work within my budget. When we arrived at the dealership, Jayson was friendly and a pleasure to work with. We were in and out in a couple of hours, and never felt pressured into a deal. He made sure that we were comfortable and informed every step of the way. I feel that Jayson truly understood our situation and helped us get the best possible deal for our vehicles. More
by bmasse
Employees Worked With
December 09, 2019
I went to Lundgren Honda just to drive one and see if I liked Honda. I've been a Ford girl for a long time. Lewis was beyond helpful and honest right from the very beginning. For the first time in a long t liked Honda. I've been a Ford girl for a long time. Lewis was beyond helpful and honest right from the very beginning. For the first time in a long time I never felt pressured or annoyed. The minute I sat in the accord I was in love. Lewis got me the deal i needed. I highly recommend him and lundgren!!! Thank you More
by Alissa
Employees Worked With
Bryan Turney, Lewis Atkins
December 07, 2019
Great staff to work with at Lundgren Honda. They met all of our needs in helping us find the right new car to fit our specific needs with a no-pressure approach and easy financing process. of our needs in helping us find the right new car to fit our specific needs with a no-pressure approach and easy financing process. More
by Aussie2
December 03, 2019
It was a great pleasure working with Najib. He made the whole process easy. It was a great experience. Thank you all again. Elizabeth Loy whole process easy. It was a great experience. Thank you all again. Elizabeth Loy More
by bblinks1963
Employees Worked With
Najib El Hallabi
November 26, 2019
No pressure, relaxed atmosphere. Very friendly. Jayson was a pleasure to work with and very attentive. Dustin was very patient and thorough. We will definitely buy another car from Lundgren. was a pleasure to work with and very attentive. Dustin was very patient and thorough. We will definitely buy another car from Lundgren. More
by Pep1332
November 19, 2019
Oil change not done correctly About 4 weeks ago I brought my 2018 Ridgeline back for a recall service and while it was there to have some routine maintenance done which included oi About 4 weeks ago I brought my 2018 Ridgeline back for a recall service and while it was there to have some routine maintenance done which included oil/filter change. Vehicle was perfect from delivery to that point. Service visit went well and the service writer was quite helpful. However after a couple weeks went by (and the outside temp started to drop) I began to notice oil stains in my driveway. Bottom line is that the drain plug was not tightened correctly. After i tightened it, the leak has stopped. Undoubtedly what happened was that when the drain plug was reinstalled, a new crush washer which according to Honda service procedure is supposed to be used, was not and instead the previous one which had already been compressed was still on there. After this I wont be using Lundgren Honda service anymore. If they cant get an oil change right, I wouldn't be confident that they would do an actually complicated repair correctly. More
by Al P.
Employees Worked With
dont know
November 19, 2019
Awesome Dealership! My awesome salesperson was Jayson. Extremely helpful, not pushy. Made buying experience easy and fun. He and Christine answered all my questions promp My awesome salesperson was Jayson. Extremely helpful, not pushy. Made buying experience easy and fun. He and Christine answered all my questions promptly. Thank You! More
by Sherry D.
November 09, 2019
Outstanding Service! I must highly commend Dan Kristoff, Derek Simpson and the service department staff for their work on my used SUV that I purchased at Lundgren in Augus I must highly commend Dan Kristoff, Derek Simpson and the service department staff for their work on my used SUV that I purchased at Lundgren in August. They chased a problem that was not easy to find, but stayed on it, diagnosed it and fixed it. They kept me informed through the whole process and couldn't have been nicer. The entire service experience was outstanding and better than I have had at any dealership anywhere, anytime before. I highly recommend the Lundgren service department for any type of repair or maintenance no matter where you bought your vehicle. More
by Peter F.
