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Lute Riley Honda

Richardson, TX

4.8
2,620 Reviews
Lute Riley Honda is a member of the Sonic Automotive Family. Located for over the last 20 years at 1331 N. Central Expressway in Richardson Texas. Sonic Automotive, Inc. Lute Riley Honda in Richardson, TX treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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1331 North Central Expressway

Richardson, TX

75080

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Showing 2,620 reviews

August 30, 2021

The service personnel are efficient, courteous, and eager to please. They did not attempt to push me into purchasing a repair that could be delayed. I was treated with respect and kindness. More

by sallyshawr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julissa Maravillo
Sep 03, 2021 -

Lute Riley Honda responded

Sallyshawr, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

August 28, 2021

Valter, service manager, was extremely helpful yesterday. I called the service department the day before and spoke with him about something going wrong with my AC. We talked for a little bit and came to the More

by David B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valter
Sep 03, 2021 -

Lute Riley Honda responded

David B, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lute Riley Honda!

August 28, 2021

Lute Riley and Alex did a great job getting my son’s civic back to new, easy to communicate with and very prompt with responses. I’m very satisfied working with Honda Collision. More

by jason1414x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauri Medina
Sep 03, 2021 -

Lute Riley Honda responded

Jason1414x, your satisfaction is our top priority. Feel free to reach out to us if you need anything. Have a wonderful day.

August 28, 2021

Crowded on a Saturday and the appointment time doesn’t mean anything. Came in with a 10:20 appointment and was told a TWO HOUR wait time. But Jeremy, my advisor, had me out in less time than that. He is t More

by Stacey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Anzaldua
Sep 03, 2021 -

Lute Riley Honda responded

Stacey, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 28, 2021

Professional and quick work done. Shuttle service is fantastic. Definitely will back visit here again. More

by Angela Hsieh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Sep 03, 2021 -

Lute Riley Honda responded

Angela Hsieh, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!

August 28, 2021

Pretty fast and efficient service by the dealer. Car was cleaned properly and everything went smooth. The service is conveniently located right off US 75. More

by Arth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan
Sep 03, 2021 -

Lute Riley Honda responded

Arth, thank you so much for the positive review! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 27, 2021

Always a 100% service on my 2020 Honda Accord! There is always communication between the Adviser and the owner. Their attention is always to just you and your car. I would not go to any other dealerships More

by Amelia R. Reinhardt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Sep 03, 2021 -

Lute Riley Honda responded

Amelia R. Reinhardt, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

August 27, 2021

Me dio un muy buen excelente servicio al cliente. Totalmente recomendado More

by tellogarduno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julissa maravillo
Sep 03, 2021 -

Lute Riley Honda responded

Hello Tellogarduno, we appreciate you taking the time to leave us this feedback. We're looking forward to your next visit with us!

August 27, 2021

I was just in for routine service but the customer service was excellent. The service advisor was straightforward and courteous. He contacted me when my service was done and made a point to say bye wh More

by Theschelfisout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mason
Sep 03, 2021 -

Lute Riley Honda responded

Hello Theschelfisout, we appreciate you taking the time to leave us this feedback. We're looking forward to your next visit with us!

August 27, 2021

Service maintenance is always easy. Thanks to Julissa, service advisor, for her competence and helpfulness! More

by mlowlanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julissa Maravillo
Sep 03, 2021 -

Lute Riley Honda responded

Hi Mlowlanders, thank you for taking the time to leave a review for us at Lute Riley Honda. We're happy we could meet your expectations! Mlowlanders, thanks for taking the time to leave a review.

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