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Lute Riley Honda

Richardson, TX

4.8
2,620 Reviews
Lute Riley Honda is a member of the Sonic Automotive Family. Located for over the last 20 years at 1331 N. Central Expressway in Richardson Texas. Sonic Automotive, Inc. Lute Riley Honda in Richardson, TX treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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1331 North Central Expressway

Richardson, TX

75080

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Showing 2,620 reviews

August 27, 2021

Melissa was so awesome throughout this experience! She worked with me to make sure I understood what was wrong and what needed to be done. She made the process as fast as possible and really took care of More

by korttaylor0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Sep 03, 2021 -

Lute Riley Honda responded

Korttaylor0, your satisfaction is our top priority. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 27, 2021

Excellent service and car service is done on time. The waiting room is nice and clean. I will come back to get another service. Thank you More

by hwoo11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan thomason
Sep 03, 2021 -

Lute Riley Honda responded

Hwoo11, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 27, 2021

Great customer service, and repair work excellent, would highly recommend service at this location. More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 03, 2021 -

Lute Riley Honda responded

Happy Customer, your satisfaction is our top priority. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 26, 2021

The experience was outstanding - timely, complete and as requested. The staff was very friendly and helpful. I appreciate the business’ thoroughness while not pushing unneeded services! More

by Outlaw.d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Longoria
Sep 03, 2021 -

Lute Riley Honda responded

Outlaw.d, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 26, 2021

Great service! Kyle was very informative and provided updates frequently. I appreciated the quick and easy process for getting assistance. More

by Ktate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle- service advisor
Sep 03, 2021 -

Lute Riley Honda responded

Ktate, we really appreciate your positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lute Riley Honda!

August 25, 2021

Everyone was pleasant & professional even though it was 100+ degrees outside. I wasn’t looking forward to taking my car in for service, but the A/C in the waiting area was cool, I got to use a coupon, & my More

by DawnC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know names
Sep 03, 2021 -

Lute Riley Honda responded

Dawnc, your satisfaction is our top priority. We hope to be of service to you again in the future. Best wishes, Lute Riley Honda

August 24, 2021

Melissa is the Best. She advised me on the most needed repairs and we have scheduled to come back and get the other items done in the next couple of weeks. I appreciate all she does. Thank you for all More

by M Navarro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson Service Representative
Sep 03, 2021 -

Lute Riley Honda responded

Hi M Navarro, thank you so much for your positive comments about Lute Riley Honda! Thank you so much again for your feedback! We hope you have a great day!

Sep 03, 2021 -

M Navarro responded

It's a pleasure to do business with a Dealership that truly appreciates their customers and employes quality people like Melissa and her staff. Thank you and keep up the good work. Marco

August 24, 2021

Lute Riley Honda provided me with the best customer service especially Valtar Odom. He went above and beyond to gives us such excellent service. I will always trust this gentlemen because he helped More

by guidry5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valtar Odom
Sep 03, 2021 -

Lute Riley Honda responded

Guidry5, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know!

August 22, 2021

Professional, efficient, prompt, caring.This is the only frustrating issue; being forced to type a minimum of 15 words. Thank you More

by Evilabounds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ke Chen, Thanh Do
Sep 03, 2021 -

Lute Riley Honda responded

Evilabounds, thanks for your praise and kind comments about our team. We can't wait to see you again, have a great day.

August 21, 2021

my car 12 urs old and i have had the same advisor for most of those years T.D. is professional and great for me More

by st
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
no one in sales just service
Sep 03, 2021 -

Lute Riley Honda responded

Hi St! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Lute Riley Honda

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