Lute Riley Honda

Jennifer Jackson, e-Sales Manager, called me and asked if I want to buy a CR-V at Lute Riley Honda. I said I am thinking of buying it from another dealer who offered me the better internet pricing. Jennifer I want to buy a CR-V at Lute Riley Honda. I said I am thinking of buying it from another dealer who offered me the better internet pricing. Jennifer told me Lute Riley Honda will match the price if I buy it tonight. I went there after cancelling my personal schedules. A salesman, Bill, came to us. He tried to negotiate the car price. I said to him “I do not like negotiation. No game play. If you cannot match the price, I will leave now.” He asked me to come in to talk more. He said “Please wait. I will check the price if we can match it.” After a while, he came back and said, “We cannot match the price.” Do business with this dealership if you want to support the people who dare to (1) deceive customers, (2) waste customer's valuable time, (3) humiliate customers, and (4) lie. More

We were greeted as we walked into the door at the dealership. The salesman welcomed us and asked how he could help. We expressed to him the kind of car we wanted, he questioned our selection to mak dealership. The salesman welcomed us and asked how he could help. We expressed to him the kind of car we wanted, he questioned our selection to make sure he understood, and proceeded to take us to the car we had described. More

I walked into Lute riley 2 years back . Sales person Abid Khan manipulated with facts and gave us a nissan altima used car. But the experience of buying that one was really bad. So i kind of avoided Lute ril Khan manipulated with facts and gave us a nissan altima used car. But the experience of buying that one was really bad. So i kind of avoided Lute riley after that . Now after 2 years I almost decided on Toyota Matrix and was contemplating on other facts while my husband wanted an honda insight. my husband forced me into this showroom where we met andrew and he showed us Honda Insight and Honda fit. I didnt like them and I walked out . Outside the showroom Honda CRV was parked and andrew was kind enough to ask us just to take a look at it to have an idea about the model . I liked the model so much and within the same evening I decided to buy it . Andrew was really professional while explaining the finances , showing us different colors of car , making us familiar with resale value and warranty options and many more things . There was no haggling much as Andrew and John were very professional while explaining the facts. this was very contrast to the experience I had 2 years back at Lute riley . I really appreciated the way they made me aware of the price ranges for different models and explaining me how it would come within my budget as APR was 2.9% instead of higher. Abid literally haggled with price for 5 hours during my last visit . So honestly me and husband were having kind of bad experiences in the past month during our car search . But only because of the sales person and also this model of CRV ( which we both liked a lot instantly) made our car buying very easy I thank Lute riley honda firstly for their excellent CRV model and also for their business. Kamala Vanarsa and Jaya Prakash Jetti More

Bill is very friendly to us and provide test drive, information about car, and financial options. We did not bring check-book, bank account information etc because we did not plan to buy that day, but information about car, and financial options. We did not bring check-book, bank account information etc because we did not plan to buy that day, but he was going with us to solve it. I recommend him to any customers. More

My experience with Lute Riley Honda, and Hussein Ali in particular, has changed my outlook on shoping for a Honda. With my last vehicle, I had dealt with two different dealerships, and was frustrated by th particular, has changed my outlook on shoping for a Honda. With my last vehicle, I had dealt with two different dealerships, and was frustrated by the experience that I had with their sales staff. But, at Lute Riley Honda, the sales staff was receptive in addressing my needs, and flexible enought to answer my questions/concerns directly, capable of deviating from a predefined script. Lute Riley Honda should be rewarded for the exemplary service, and I have already recommended them to my family and peers. More

This was the first time for me to buy the veihcles in the US. Actually I had no idea how I got the car. However the dealer was very corprative and I've got two brand new great veicles. I was very satisfied w US. Actually I had no idea how I got the car. However the dealer was very corprative and I've got two brand new great veicles. I was very satisfied with them. I really enjoyed meeting with the dealer. Thank you. More

Very satisfied with the honesty conveyed and the quick responses. I have already recommended someone to him. Responsive to all questions. Did not seem like the stereotype car salesman. Sincerly very ap responses. I have already recommended someone to him. Responsive to all questions. Did not seem like the stereotype car salesman. Sincerly very appreciateive. Very knowledgeable I am hard to please! More

All me needs were met and exceeded by David, in a manner that was neither intimidating nor frustrating for me, as the buyer point of view. I am and have been a lifetime Lessee of automobiles and have never that was neither intimidating nor frustrating for me, as the buyer point of view. I am and have been a lifetime Lessee of automobiles and have never been treated with such respect, integrity, and just general kindness as was by everyone in your dealership. I've already fallen with my car and fully expect to be doing more business with Lute Riley in the future! More

We had an appointment for warranty repair of power door lock. The sales rep told us we did not have an appoinmnet. Later the service mgr. decided we did. The rep was rude because the lock would not make lock. The sales rep told us we did not have an appoinmnet. Later the service mgr. decided we did. The rep was rude because the lock would not make the noise right away. The door lock was fixed but the rear passenger window was disconnected. Our experience was so bad that I would not recommend this dealer for service. More

We got a very good car at a very good price from a very good salesperson at a very good dealership. Lori was a salesperson who was very calm till the end of the day, because we met her at 10AM and came bac good salesperson at a very good dealership. Lori was a salesperson who was very calm till the end of the day, because we met her at 10AM and came back to pick up our car at 6PM. David gave me good price and was waiting for us to arrive the next day. He also greeted us in the morning. My sister bought the car on Monday 31st May from the same two people and I bought the car on Tuesday 1st June from the same two people, because my sister referred. Both of us are completely satisfied with Lori and David. More