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Luther Bloomington Acura Subaru

Minneapolis, MN

4.5
5,482 Reviews
Here at Luther Bloomington Acura Subaru our goal is to make your car-buying and car-driving experience hassle-free. We are proud to serve Minnesota from our home in Bloomington. Our location at 7801 S. Lyndale Avenue, Bloomington, MN and makes us the best place for residents of the Twin Cities area to shop for and service Subaru and Acura vehicles
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7801 Lyndale Ave S

Minneapolis, MN

55420

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Showing 5,482 reviews

September 08, 2021

Very polite service providers. Clean waiting room and restrooms. Quality refreshments. Down side: female sales floor employee making sexist comments loudly about men was unfortunate. More

by rloremland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

Luther Bloomington Acura Subaru responded

Hi rloremland. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy to hear you had a fantastic service experience with Randy! Very sorry to hear about what you encountered in the lounge. We believe in equality here at Luther Bloomington Acura Subaru and this does not align with our values. Please reach out to me directly at lisa.mullenberg@lutherauto.com to further discuss.

September 08, 2021

Today, I went into dealership to check on something that was not working since I had my car worked on in August. I can’t express my appreciation to Alex, who identified the issue (mice chewed tubing) and re More

by LDECLARK9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

Luther Bloomington Acura Subaru responded

Hi LDECLARK9. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Glad to hear Alex provided a stellar service experience for you. We appreciate your continued patronage and look forward to working with you in the future. Have a great day.

September 08, 2021

Accommodating and friendly staff. No hard selling with warranties or extra services. Very clean and relaxing showroom. Overall, my experience of purchasing a vehicle from them is awesome. More

by mewy_03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryon Fagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Hanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Krogstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2021

I had an excellent experience buying my car at Subaru everyone in the dealership was very kind and made the process easy. Michelle was very helpful showing me the important details of my car and coordina More

by psaign
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryon Fagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Nenovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Town
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2021

Good recently in service- I have had some bad experiences with both sales and service with questionable sales tactics. I would never buy another car at your dealership. More

by CPRINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2021

Sent an email to the customer service manager. (Lisa) won't be going to the White Bear Lake dealership again will stay at Bloomington. Poor customer service 3 times now. More

by dannyh35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luke
Sep 07, 2021 -

Luther Bloomington Acura Subaru responded

Hi dannyh35. This is Lisa Mullenberg, Service Manager here at the Luther Bloomington Acura Subaru location. I received your e-mail about your experience with the Luther White Bear Acura location and have since responded to these concerns. Please reach out and I can further direct your concerns to the right direction about your experience there. Thank you.

September 05, 2021

Quick service. Tech was very friendly. The information was clear and understandable. Tech kept me updated on current state of my car. And the available snacks were good and had variety. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Larson
Sep 07, 2021 -

Luther Bloomington Acura Subaru responded

Hi Brian. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy to hear Andrew provided you with a fantastic service experience and provided timely updates. We appreciate your patronage and look forward to working with you again soon. Have wonderful day.

September 05, 2021

They went above and beyond helping me with what should have been a recall issue even letting me use a loaner car at no charge! Thank you!! More

by scotland
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Larson
Sep 07, 2021 -

Luther Bloomington Acura Subaru responded

Hi scotland. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Very pleased to hear that Andrew provided you with a stellar service experience! We appreciate your business and look forward to working with you again soon for your next servicing needs. Have a great day.

September 05, 2021

Nice people knows what their talking about overall the best hands down the advisors I work with are great honest people wouldn’t ask for anyone different More

by BIANCAGOMEZ160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Luther Bloomington Acura Subaru responded

Hi BIANCAGOMEZ160. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Very thrilled to hear you have a wonderful relationship with our service department and we are meeting your expectations of service for your Acura! We appreciate your continued business and look forward to working with you again soon. Have a great day.

September 05, 2021

Buying a car at Luther is actually a pleasant and satisfying experience. Service (both customer service and auto service) is great all around. I was comfortable enough to ask all my questions, got al More

by smrkoster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Thom, Seth Anderson
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