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Luther Bloomington Acura Subaru
Minneapolis, MN
5,483 Reviews
Here at Luther Bloomington Acura Subaru our goal is to make your car-buying and car-driving experience hassle-free. We are proud to serve Minnesota from our home in Bloomington.
Our location at 7801 S. Lyndale Avenue, Bloomington, MN and makes us the best place for residents of the Twin Cities area to shop for and service Subaru and Acura vehicles
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 5,483 reviews
July 15, 2021
I was greeted with very kind staff at my oil change service they worked fast but the only thing that happened was once my oil change was over they put the wrong sticker service they worked fast but the only thing that happened was once my oil change was over they put the wrong sticker More
by SRUNPANHARITH
Employees Worked With
July 15, 2021
We took our Acura in for routine maint check. Spent $2800 to have it "fixed." Shortly after getting it home, it started making a weird noise again, took it back in for $500 more in repairs. A week 1/2 later to have it "fixed." Shortly after getting it home, it started making a weird noise again, took it back in for $500 more in repairs. A week 1/2 later, same thing... another weird noise & the car completely shutdown & would not start back up. I called them to have it brought back in, but when I asked them if they could at least tow it to their shop for us; they refused & said they didn't have a tow service, but could recommend someone to use. Super frustrating. I spent $3300 at their shop in less than a month and all I asked for was for them to comp the tow so we could have even more work done & pay more money & they weren't willing to do it. I will not be back. The service people were nice & friendly, but really disappointed in the lack of concern and empathy for the situation. More
by nvang
Verified CustomerJuly 15, 2021
The service representative was friendly and efficient. The servicing was done in record time. The new service area attractive and well stocked. It was a completely satisfying experience. The servicing was done in record time. The new service area attractive and well stocked. It was a completely satisfying experience. More
by marciamarshall
Employees Worked With
July 15, 2021
The experience was great but shortly after I returned home with the car the check engine light reappeared. Problem not solved. That was extremely frustrating to have shelled out $1,000 plus and not get home with the car the check engine light reappeared. Problem not solved. That was extremely frustrating to have shelled out $1,000 plus and not get the issue fixed. Made me wonder if it was diagnosed properly in the first place? More
by davidsiegelhm
Employees Worked With
Scott
July 14, 2021
Very friendly explained themselves on what they were doing and kept checking on with me to let me know how the progress was coming along and if there was any other issues with my vehicle doing and kept checking on with me to let me know how the progress was coming along and if there was any other issues with my vehicle More
by NPETERSON94
Employees Worked With
July 14, 2021
Poorly detailed car after having to have the first test drive in the dirty just received vehicle, called to try to get an appointment to look at the poor detailing and an issue with the hinge on the truck. drive in the dirty just received vehicle, called to try to get an appointment to look at the poor detailing and an issue with the hinge on the truck. I expressed my desire to the expedite the process to the women who answered the phone, only to have the phone call transferred to another dead ended voicemail. To which I have not received a call back 48 hours later. So much for Subaru certified, I expect to hear something in the end from them, else I will try to contact whom ever allows them to carry the Subaru name so I can file a formal complaint. Might I suggest not harassing customers for feedback on a purchase in which they can’t even feel that it’s okay to call and question why something was given to them in a poor condition. Nothing screams quality service like ignored calls and concerns. More
by SOS_BEYONDNAM
July 14, 2021
The accelerated service process was easy and fast. The waiting area was clean, comfortable and well- equipped. The service representative was helpful and friendly. Great experience. waiting area was clean, comfortable and well- equipped. The service representative was helpful and friendly. Great experience. More
by TRLARSON80
Employees Worked With
SkyLynn Dunkley
July 14, 2021
2019 Crosstrek in for 2 recalls by Subaru. Work was done quickly, under estimated time. Only hassle was difficulty in scheduling. Long wait time to get to scheduling person and then he kept trying to sell quickly, under estimated time. Only hassle was difficulty in scheduling. Long wait time to get to scheduling person and then he kept trying to sell me services instead of scheduling time to do recall work. More
by haapala
Employees Worked With
Mitch
July 14, 2021
Great place with use of a clean loaner, that was nicer than most rentals. Quick and easy both dropping off as picking up my Forester. than most rentals. Quick and easy both dropping off as picking up my Forester. More
by JORJFISCHER
Employees Worked With
Marisa Karoff, Andrew Larson, Victor Flores
July 13, 2021
I had a recall taken care of and serviced.Nhu Le was I had a recall taken care of and serviced. Nhu Le was exceptional from the time I arrived until I drove away! I am more than satisfied. I had a recall taken care of and serviced. Nhu Le was exceptional from the time I arrived until I drove away! I am more than satisfied. More
by J. Morris
Employees Worked With
Steve Bengtson, Nhu Le
