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Luther Bloomington Acura Subaru

Minneapolis, MN

4.5
5,483 Reviews
Here at Luther Bloomington Acura Subaru our goal is to make your car-buying and car-driving experience hassle-free. We are proud to serve Minnesota from our home in Bloomington. Our location at 7801 S. Lyndale Avenue, Bloomington, MN and makes us the best place for residents of the Twin Cities area to shop for and service Subaru and Acura vehicles
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7801 Lyndale Ave S

Minneapolis, MN

55420

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Showing 5,483 reviews

July 13, 2021

Service technician was friendly and knowledgeable. Appreciate the update during service. Clean guest area and restrooms. Bad car wash prefer the Holiday car wash coupon. More

by ACOVING864
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson
Aug 02, 2021 -

Luther Bloomington Acura Subaru responded

Hi ACOVING864. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Glad to hear Anthony took great care to ensure you had a great service experience. Our Acura car wash is a touchless style car wash which will have different results compared to a brush style one. I do apologize it was not satisfactory. Next time, you may request to have your vehicle washed at the Subaru location’s brush style wash. We appreciate your feedback and look forward to working with you again soon. Have a nice day.

July 13, 2021

Brought in CrossTrek for service on recall part and periodic oil change. Kudos to Subaru Staff Mitch! Thanks, Mitch! Sincerely appreciate professionalism and great service. More

by MCDONALDCHRISTOPHER
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mitch
Aug 02, 2021 -

Luther Bloomington Acura Subaru responded

Hi MCDONALDCHRISTOPHER. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Wonderful to hear Mitch took great care of you during your visit! We appreciate your patronage and look forward to working with you again in the future. Have a wonderful day.

July 13, 2021

The staff at Luther Subaru were friendly, engaging and incredibly helpful. Their estimate for the service was accurate and the work was well done. I have complete confidence in the service department an More

by Kate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisa Karoff
Aug 02, 2021 -

Luther Bloomington Acura Subaru responded

Hi Kate. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy to hear that your entire service experience went to your complete expectations and satisfaction. We appreciate your loyalty and look forward to working with you again soon. Have a fantastic day.

July 13, 2021

Friendly staff, courtesy drive through car wash, and snacks for customers (very appreciated). I think sales people should pay attention to individuals trying to view vehicles. Currently, I'm shopping f More

by EPHANTUS_M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SkyLynn Dunkley
Aug 02, 2021 -

Luther Bloomington Acura Subaru responded

Hi EPHANTUS_M. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Glad to hear your visit for Service went exceptionally well. I am very sorry to hear you felt this way about your time on the Sales floor. We appreciate your honest feedback and will pass this along to our Sales management to further optimize their current processes for client satisfaction.

July 13, 2021

Great service, great employees, and the brand new building is a bonus. I bought my car here a few years ago and I take it there for most of my service I love this place. More

by MIKEYJ1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Larson
Aug 02, 2021 -

Luther Bloomington Acura Subaru responded

Hi MIKEYJ1963. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Wonderful to hear that you had a fantastic service experience while you were recently in! We appreciate your business and look forward to working with you again soon. Have a great day.

July 12, 2021

Always polite, helpful staff, repairs done well and quickly, clean and comfortable waiting area! More

by Scottbagpiper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz, Andrew Larson
Jul 12, 2021 -

Luther Bloomington Acura Subaru responded

Hi Scottbagpiper. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy to hear your Service experience went to your complete expectations and satisfaction! We appreciate your support and look forward to working with you again soon. Have a splendid day.

July 12, 2021

Found the problem, got in quickly, it was under warranty. Received a great loaner car and was kept up to date by my service manager. More

by meurban58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Keehn, Aaron Keehn
Jul 12, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon meurban58. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Pleased to hear that your advisor, Aaron Keehn, maintained a proactive response to ensure the concern was handled accordingly! We appreciate your business and look forward to working with you again in the future. Have a great day.

July 12, 2021

Was really disappointed with the service this time. Did not like the waiting room being upstairs. Was told changing the battery would take 20 minutes but it took around 50 minutes. Received a text that t More

by r1015bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Keehn, Aaron Keehn
July 11, 2021

Service staff is always very friendly, knowledgeable and helpful. They do a great job explaining everything that they did. The new building is amazing. Michael D is a fantastic asset to the company!! More

by SHELLYMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Luther Bloomington Acura Subaru responded

Hi SHELLYMO. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Great to hear that Michael provided you with nothing short of a stellar experience and that you really enjoyed the new Subaru facility and amenities! We appreciate your patronage and look forward to working with you again soon. Have a wonderful day.

July 11, 2021

Anthony was very friendly and helpful getting my car in for service. He explained what would be done and cost, and he updated me during the work b More

by MARTIN_LEPPERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Jul 12, 2021 -

Luther Bloomington Acura Subaru responded

Hi MARTIN_LEPPERT. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Thrilled to hear that Anthony took great care to provide you with a professional, courteous and thorough Service experience while you were in! We appreciate your kind feedback and look forward to working with you again soon. Have a great day.

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