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Luther Bloomington Acura Subaru

Minneapolis, MN

4.5
5,483 Reviews
Here at Luther Bloomington Acura Subaru our goal is to make your car-buying and car-driving experience hassle-free. We are proud to serve Minnesota from our home in Bloomington. Our location at 7801 S. Lyndale Avenue, Bloomington, MN and makes us the best place for residents of the Twin Cities area to shop for and service Subaru and Acura vehicles
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7801 Lyndale Ave S

Minneapolis, MN

55420

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Showing 5,483 reviews

June 27, 2021

Appointment time was met and car efficiently serviced while keeping me informed. Personnel were pleasant and helpful. I purchased my Acura from Luther Bloomington and have always returned there for ser More

by KHessenius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisa Karoff
Jun 29, 2021 -

Luther Bloomington Acura Subaru responded

Hi KHessenius. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Glad to hear you receive a fantastic service experience while you were in for service! We appreciate your loyalty and look forward to working with you again soon. Have a great day.

June 26, 2021

You are treated like royalty.Plenty of thing to do and You are treated like royalty. Plenty of thing to do and see at your new facility More

by mmbeer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mullenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Luther Bloomington Acura Subaru responded

Hi mmbeer. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Wonderful to hear you had a great experience while you were recently in and thoroughly enjoyed our new facility! We appreciate your feedback and look forward to providing the same level of courteous service next time around. Have a splendid day.

June 26, 2021

Michael Dao in the service department handled my oil change on June 22. He was professional, provided detailed information, did not pressure me into unnecessary services, and was very courteous. All t More

by JAY ERB
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Luther Bloomington Acura Subaru responded

Hi JAY ERB. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Very pleased to hear that Michael took great efforts to provide you with an astounding service experience to your complete satisfaction. We appreciate your supportive words and look forward to seeing you again soon. Have a great day.

June 26, 2021

Always a good experience with both the service and sales at Luther. More

by BMCAUDILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz, Christopher Thom, Joe Sorenson
Jun 29, 2021 -

Luther Bloomington Acura Subaru responded

Hi BMCAUDILL. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Pleased to hear you have had an overall positive experience with both Service and Sales! We appreciate your loyalty and look forward to working with you again soon. Have a great day.

June 26, 2021

I do not appreciate being forced to comment on the service. The DealerRater survey system is a negative for the dealership. It is too intrusive. Luther Bloomington Acura Subaru was paid for the ser More

by PBEITHON
Recommend Dealer
Yes
Employees Worked With
Scott
Jun 29, 2021 -

Luther Bloomington Acura Subaru responded

Hi PBEITHON. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your feedback in regard to receiving after-service communications. These requests are entirely optional. I have since reached out to you on e-mail and opted you out of receiving anymore review requests. We appreciate your initiative to let us know and hope this was helpful. Have a nice day.

June 25, 2021

Michael was extremely nice, professional and courteous. Very happy with experience. More

by sillysandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Luther Bloomington Acura Subaru responded

Hi sillysandy. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Very happy to hear that Michael provided a stellar service experience for you. We appreciate your loyalty and look forward to working with you again in the future. Have a great day.

June 25, 2021

Very good communication accessibility and service. Very annoying that my crosstrek just passed 36 thousand miles and ignition coil just fails, $500 bucks, newly out of warranty. My last Subaru failed at 75 More

by Doubtful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Flores
June 25, 2021

Employees were courteous and efficient. Very knowledgeable at their task. More

by DRENISONNURSE
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Luther Bloomington Acura Subaru responded

Hi DRENISONNURSE. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy to hear that Alex provided you with a professional service experience to your complete satisfaction. We appreciate your patronage and look forward to working with you again in the future. Have a great day.

Jun 30, 2021 -

DRENISONNURSE responded

Was promptly seen at my appointed time. Personnel acted professionally. My technician did a detailed review of the work to be done on my vehicle and his prior evaluations. The work done met my expectations , and the cost was reasonable. I will not hesitate to use this facility in the future.

June 25, 2021

The service agent was very courteous and explained the needed service very clearly. When I needed help while waiting for the car service, he was very helpful in resolving my problem. More

by schan2047
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson
Jun 29, 2021 -

Luther Bloomington Acura Subaru responded

Hi schan2047. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Wonderful to hear that Anthony took great care to ensure you received nothing short of an excellent service experience. We appreciate your business and look forward to working with you again soon. Have a great day.

June 25, 2021

Edward was wonderful to work with again when purchasing our new Acura MDX. So kind, caring and knowledgeable. Great service. Thank you! More

by REX50
Recommend Dealer
Yes
Employees Worked With
Edward Kapustin
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