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Luther Bloomington Acura Subaru

Minneapolis, MN

4.5
5,483 Reviews
Here at Luther Bloomington Acura Subaru our goal is to make your car-buying and car-driving experience hassle-free. We are proud to serve Minnesota from our home in Bloomington. Our location at 7801 S. Lyndale Avenue, Bloomington, MN and makes us the best place for residents of the Twin Cities area to shop for and service Subaru and Acura vehicles
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7801 Lyndale Ave S

Minneapolis, MN

55420

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Showing 5,483 reviews

June 15, 2021

Explain the report clearly.Clean and comfortable waiting Explain the report clearly. Clean and comfortable waiting area. Very polite. A a a a a a a a a a a a a a More

by ANDY.TSAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Newstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Luther Bloomington Acura Subaru responded

Hi ANDY.TSAI. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Glad to hear your service experience went to your expectations and the new Subaru facility suited your needs. We appreciate your business and look forward to working with you again soon in the near future. Have a great weekend.

June 15, 2021

I like the new building you have for your Subaru maintenance. What I like about it is that it separates the Acura and Subaru maintenance. Great layout. More

by rauolito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Luther Bloomington Acura Subaru responded

Hi rauolito. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy to hear that the new Subaru facility and its amenities are to your satisfaction and that the new processes are well-received by you. We appreciate your business and look forward to working with you again soon. Have a great weekend.

June 15, 2021

Experience was good once we landed the right salesman, Rob. Rob was great but prior to meeting Rob we weren’t taken very seriously by other salespeople. We actually didn’t plan on coming back to your deal More

by jwaltersfam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2021

Great service and quick response to all of my questions. Dana and Seth helped get my paperwork quickly and made my purchase very easy. Thank you. More

by RobertP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Haagenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Anderson
June 14, 2021

The customer service was amazing! Thank you Scott Nemitz. Scott was awesome. Actually, the team work I seen was incredible. Everyone helped in some way. Scott let us know what exactly to expect r More

by TAMMIE.PETERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
Jun 18, 2021 -

Luther Bloomington Acura Subaru responded

Hi TAMMIE.PETERSON. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Very happy to hear Scott made every possible effort to ensure your service experience went smoothly. We appreciate your loyalty and look forward to working with you again in the future for any servicing needs. Have a wonderful weekend.

June 13, 2021

No waiting when I arrived and efficient service by the rep. I appreciate her keeping me informed of what other services needed to be done besides the oil change. More

by kcschaffler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SkyLynn Dunkley
Jun 18, 2021 -

Luther Bloomington Acura Subaru responded

Hi kcschaffler. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Very pleased to hear that SkyLynn provided you with nothing short of a stellar experience while you were in for routine maintenance. We appreciate your patronage and look forward to working with you again soon. Have a wonderful weekend.

June 12, 2021

My visit was great! Aaron was very good at communicating everything to me, and my wait was minimal. The new service lounge is awesome, too! More

by BENWEHNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron, Aaron Keehn
Jun 18, 2021 -

Luther Bloomington Acura Subaru responded

Hi BENWEHNER. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Pleased to hear that Aaron provided you with an exceptional experience and promptly followed through to ensure your service was completed in a timely manner. We appreciate your patronage and look forward to working with you again soon. Have a fantastic weekend.

June 12, 2021

Service was Great! My car was there at 7:00. They found the problem, and Randy called me to explain what the problem was, what had to be done, and the approximate cost. My car was fixed and washed by noon. More

by Moose D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy Larsen
Jun 13, 2021 -

Moose D responded

Response is in message above. Five stars! Working with Randy was wonderful!

June 12, 2021

Robert Cox spend a lot of time with us and answered all our questions about the vehicle. He was very knowledgeable. Friendly and great customer service. More

by krisandterry
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2021

I had a back order issue. I was given a loaner to use and was kept informed the total time. Alex called as the BO was extensive. The chip issue in the auto world is making many issues but Alex was always a More

by WBENTSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle in the loaner position
Jun 18, 2021 -

Luther Bloomington Acura Subaru responded

Hi WBENTSON. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Glad to hear Kyle and Alex provided a great experience and ensured you were completely informed about the shortage issue. We apologize for the inconvenience that occurred and surely appreciate your patience and understanding while we put our best foot forward to work through this together. Have a great weekend.

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