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Luther Bloomington Acura Subaru

Minneapolis, MN

Overview
Employees
Reviews
Vehicles
4.5
5,483 Reviews
Here at Luther Bloomington Acura Subaru our goal is to make your car-buying and car-driving experience hassle-free. We are proud to serve Minnesota from our home in Bloomington. Our location at 7801 S. Lyndale Avenue, Bloomington, MN and makes us the best place for residents of the Twin Cities area to shop for and service Subaru and Acura vehicles
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7801 Lyndale Ave S

Minneapolis, MN

55420

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Showing 5,483 reviews

April 12, 2021

Amazing service, good value, beautiful facility. Victor in service was great. Super coffee and WiFi. Excellent COVID protocol. Close to REI for a little shopping More

by PL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Flores
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Apr 20, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon PL. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your visit with Victor. Happy to hear that your visit met your expectations! We appreciate your support and look forward to working with you again soon. Have a wonderful day.

April 12, 2021

Great service. Very thorough explanations as to what was needed. Nice place to wait and great attention to my particular needs while doing so. All in all a very good experience. Thanks to Jacob Yeh. More

by dlt3971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Yeh
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Apr 20, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon dlt3971. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your service visit with Jacob Yeh. Pleased to hear he provided you with nothing short of an extraordinary experience. We appreciate your business and look forward to seeing you again next time around. Have a great day.

April 12, 2021

From beginning to end everyone was professional. My questions were answered and no surprises at the end. Service work completed in a timely manner and ready for pick up as requested. More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Flores
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Apr 20, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon Mary. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Very happy to hear your service experience was able to fully meet your expectations. We appreciate your business and look forward to working with you again soon. Have a great day.

April 12, 2021

This is my second Acura and have been doing all my services for the past about 15 years I am very happy with the dealership. More

by tim
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2021 -

Luther Bloomington Acura Subaru responded

Hi tim. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review. Honored to hear that we have continued to be your reliable Acura facility for the past 15 years. Is there anything Alex could have done differently to be rated 5-stars for your visit? Feel free to e-mail me directly at: lisa.mullenberg@lutherauto.com to let me know. We appreciate your long-time patronage and look forward to working with you again in the future. Take care.

April 12, 2021

Beautiful new service center, great cappuccino(!), prompt, professional service on my car, and Mike Dao was terrific! Highly knowledgable, great communicator and very helpful! Highly recommend! More

by Sal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon Sal. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review. Thrilled to hear you thoroughly enjoyed your stay in our new Subaru facility. Glad to hear Mike took excellent care of you to your complete satisfaction. We appreciate your loyalty and look forward to working with you again soon. Have a great day.

April 11, 2021

I really enjoyed working with Michelle Town at Luther Subaru. She provided me with a completely comfortable new-car-buying experience. Product knowledge was presented confidently. She went above and be More

by marya0613
Recommend Dealer
Yes
Employees Worked With
Michelle Town
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Anderson
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April 11, 2021

I spoke with Randy about the power steering issue I was having in my TSX Sport Wagon. Randy took cache of everything in a very efficient manner. I could not be more pleased! Thank you so much! More

by kerolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Larsen
Other Employees : Randy in the service department
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Apr 12, 2021 -

Luther Bloomington Acura Subaru responded

Hi kerolf. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about the satisfying service experience with Randy. Glad to hear he was able to resolve the concerns you had. We appreciate you stopping in and look forward to working with you again in the future. Have a wonderful day.

April 11, 2021

I scheduled and completed a new battery with Nhu. It went smoothly and she checked out the warranty status of my dead battery. Very conscientious. More

by JJDUDYCHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nhu Le
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Apr 12, 2021 -

Luther Bloomington Acura Subaru responded

Hi JJDUDYCHA. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your experience with Nhu. Delighted to hear that she was able to provide you with nothing short of an extraordinary experience while you were in. We appreciate your support and look forward to working with you again soon. Have a fantastic day.

April 11, 2021

Decided to buy a car I had been leasing. Nathan Black listened to my thoughts as to how I wanted to proceed, offered some additional ideas for me to consider and ultimately we came to a resolution as to More

by tjpeters
Recommend Dealer
Yes
Employees Worked With
Nathan Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 10, 2021

Oil change took over hour which was too long to wait for an oil change. We drove up from Rochester to do some errands and Oil change took too long. More

by Elann Wright
Price
Recommend Dealer
Yes
Employees Worked With
Service not known
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Jun 22, 2021 -

Luther Bloomington Acura Subaru responded

Hi Elann Wright. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for taking the time to review your recent visit. I sincerely apologize that the estimated time to completion took longer than usual. We continuously try our very best to ensure vehicles are completed within a reasonable amount of time and update clients if there will be any delays that will affect their previously quoted wait time when checking in. Very sorry if we failed to do this for you at this visit. I have fully taken your feedback into consideration to better optimize our current processes in our Accelerated Lane Service. We appreciate your patience and hope to provide a better experience for you next time. Take care and be well.

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