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Luther Bloomington Acura Subaru
Minneapolis, MN
5,483 Reviews
Here at Luther Bloomington Acura Subaru our goal is to make your car-buying and car-driving experience hassle-free. We are proud to serve Minnesota from our home in Bloomington.
Our location at 7801 S. Lyndale Avenue, Bloomington, MN and makes us the best place for residents of the Twin Cities area to shop for and service Subaru and Acura vehicles
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 5,483 reviews
March 17, 2021
Excellent follow up and work done. Very good communication with the service managers. Easy to arrange a loaner as well. Clear description of what needed to be done and why. communication with the service managers. Easy to arrange a loaner as well. Clear description of what needed to be done and why. More
by mncarguy
Verified Customer
March 17, 2021
Holy cow! I recently rated this place as two stars because at least I liked the car. Scott Nelson was my salesperson- I thought he was condescending and rude- but it turns out he’s a flat out liar. Th because at least I liked the car. Scott Nelson was my salesperson- I thought he was condescending and rude- but it turns out he’s a flat out liar. This was confirmed by a fellow Luther Dealership!! I had been worried about the Forester I bought there when I drove it off the lot and the TPMS warning light went on and stayed on- literally on my drive home. I contacted Scott- his only response was “You’re on your own- you bought it “as-is”. Fast forward to today when I traded it in because I decided I didn’t want a manual. I knew I would lose quite a bit of equity- but the dealership offered me HALF of what I paid 3 months ago! The salesman straight up told me - “That dude Scott ripped you off!” And apologized. The car had a major accident that Scott didn’t bring up and swept under the rug. The dealership I went to today told me that the car shouldn’t even been sold on the lot- should have been sold at auction. ( Reminder- this was another LUTHER dealership!) The salesman today told me to write an honest review and take whatever action I could against them because it was so egregious! (Another reminder- I was at another- obviously much more conscientious- LUTHER dealership today) This place preys on people who don’t buy their higher end Acura’s and Subarus. They are looking to swindle you into paying way too much for the crap other people trade in. I’m filing a report with the attorney general and better business bureau. I lost over $4000 on this vehicle in 3 months time- I’m well aware cars depreciate when you drive them off the lot- but that’s unacceptable on a car worth less than $10,000. They obviously deliberately held back vital information order to make a profit. Avoid at all costs!! More
by charlesdgunsten
March 17, 2021
Express service visit. Good communication of progress and findings. Nice new facility . I am very happy with my vehicle and don’t appreciate all the sales pitch emails that followed. It would be so helpf and findings. Nice new facility . I am very happy with my vehicle and don’t appreciate all the sales pitch emails that followed. It would be so helpful if like hospitals the Subaru dealers could create a data base to be shared. More
by Dee
Employees Worked With
Jacob Yeh
March 17, 2021
your smart, hospitable, attractive, knowledgeable personnel who LISTEN are APPRECIATED AND ADMIRED! we have a long history with subaru .... CHARLIE R. and your dealership ... thank you for a delitef personnel who LISTEN are APPRECIATED AND ADMIRED! we have a long history with subaru .... CHARLIE R. and your dealership ... thank you for a deliteful journey together! More
by paul emmel
March 17, 2021
Clown show. No way I will ever go back to them. Lack of accountability. Clearly do not value customer service. This is a very shade place. I don't recommend you buy accountability. Clearly do not value customer service. This is a very shade place. I don't recommend you buy More
by surviveditall8
Employees Worked With
March 16, 2021
Super personable service! Normally oil changes are an express service, but they allowed me to make an appointment so I wouldn't be waiting too long with newborns in tow. Tyler quickly greeted us when we express service, but they allowed me to make an appointment so I wouldn't be waiting too long with newborns in tow. Tyler quickly greeted us when we arrived and Mike kept us up to date on the service. The new Subaru waiting area was very nice, and even had a kids room and mothers room. Mike pulled the car in after the service so I didn't have to bring the kids out in the snow. We will definitely continue to come here to service our Subaru! More
by NewMom
March 16, 2021
Overall good, except noticed a missing cap on tire fill stem upon return home. Had to buy new caps. Hope no bolts are missing from the exhaust bellows recall replacement. Haven't been able to get under stem upon return home. Had to buy new caps. Hope no bolts are missing from the exhaust bellows recall replacement. Haven't been able to get under vehicle to check. On the positive side, the service was done quicker than originally estimated, and the shop, as always, was very clean. More
by RUME16
Employees Worked With
Andrew Larson
March 16, 2021
Very nice and clean. Very friendly, no hassle, no pressure sales person. Everyone was professional. Sales person was knowledgeable with all features of vehicle. Questions I did have that he did not pressure sales person. Everyone was professional. Sales person was knowledgeable with all features of vehicle. Questions I did have that he did not know were found out in a timely manner. More
by BRAD_MYERS23
March 16, 2021
Michael is very helpful and a pleasure to work with. He answered all my questions. Thanks for all that you do. The service department is very helpful and friendly. answered all my questions. Thanks for all that you do. The service department is very helpful and friendly. More
by Nikkid9357
Employees Worked With
