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Luther Bloomington Acura Subaru

Minneapolis, MN

4.5
5,484 Reviews
Here at Luther Bloomington Acura Subaru our goal is to make your car-buying and car-driving experience hassle-free. We are proud to serve Minnesota from our home in Bloomington. Our location at 7801 S. Lyndale Avenue, Bloomington, MN and makes us the best place for residents of the Twin Cities area to shop for and service Subaru and Acura vehicles
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7801 Lyndale Ave S

Minneapolis, MN

55420

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Showing 5,484 reviews

February 03, 2021

Always great service. We've worked with Alex more than once...he is so helpful and keeps us informed. It's the best spot for us. More

by J_SIRELAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon J_SIRELAND. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review. Glad to hear Alex Anderson has consistently provided an excellent experience for your overall visits! We look forward to servicing you again soon. Have a nice day.

February 03, 2021

Service was good. Concierge service was very good. The issue identified with my door locking with the touch lock is unresolved. I was told they could not replicate the problem, but I experienced it 3 tim More

by GKENT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don;t remember the service agent's name
Feb 09, 2021 -

Luther Bloomington Acura Subaru responded

Hi GKENT0. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your feedback about your recent visit—glad to hear your service went well. However, I’m very sorry to hear that the issue is still unresolved. Please reach out to me directly via e-mail at: lisa.mullenberg@lutherauto.com and provide your full name, phone number, year make and model, and repair order number so I could further look into this. I appreciate you letting us know right away and look forward to hearing from you soon. Take care.

February 03, 2021

Service rep very professional. Promptly logged me in and escorted me to waitung room. Kept me advised of progress When worked completed, made sure I knew where to find my car. More

by COLHOUG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Luther Bloomington Acura Subaru responded

Hi COLHOUG. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your kind feedback in regard to your recent visit with Michael Dao. Happy to hear that he was able to provide an exceptional experience and meet all expectations to your complete satisfaction. We appreciate your support and hope to see you again next time for your next servicing needs. Take care and be well.

February 03, 2021

Their service team was able to fix my starter despite it being a holiday and short notice. Appreciate the efforts they put in! Communication was also timely and caring. More

by BROOKE.PAYNTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Newstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Luther Bloomington Acura Subaru responded

Hi Brooke. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for leaving a review about your experience with Tyler Newstrom. Pleased to hear he was able to fully accommodate your needs from start to finish. We hope to see you again soon for your next servicing needs. Have a wonderful day.

February 02, 2021

I appreciate the people at the service department. Everyone seems eager to help. They fixed a very simple problem without charge and were quick and efficient More

by clevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
Feb 02, 2021 -

Luther Bloomington Acura Subaru responded

Hi clevy. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review! Pleased to hear that Mitch provided an exceptional service experience to your complete satisfaction. We look forward to see you soon for any future servicing needs. Have a lovely day!

February 01, 2021

Bloomington Subaru has a great sales staff but it’s the service staff that make sure I am happy. I expect top notch service and I get it every time. More

by tambo0
Recommend Dealer
Yes
Employees Worked With
Victor Flores
Feb 01, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon tambo0. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review and feedback! Very pleased to hear you are completely satisfied with our service department. We absolutely strive to exceed expectations and provide an exemplary experience for all of our guests. Your patronage is wholeheartedly appreciated and we look forward to seeing you again for your next servicing needs. Have a wonderful day.

February 01, 2021

I've purchased 2 cars and leased one from Bloomington Subaru. The service is always great and our salesman Ross was extremely helpful and pleasant. We More

by MLITTLE10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Stettner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2021

Amy was amazing to work with. She actively listened to my needs and preferences and made appropriate recommendations. She was very professional and friendly and I look forward to working with her again. More

by cassieburesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Anderson
January 31, 2021

I was pleased with the service and initiative shown when they lubricated a sticky hood latch and corrected the time on the dashboard clock. Do not like you dictating the length of my reply. More

by lfstryker
Recommend Dealer
Yes
Employees Worked With
SkyLynn Dunkley
Feb 01, 2021 -

Luther Bloomington Acura Subaru responded

Hi lfstryke. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for taking the time to provide a review of your recent service, glad to hear it went very well. The DealerRater platform has set this requirement to ensure the authenticity of customer reviews and to safeguard against fraudulent reviews. We appreciate your feedback and hope to see you again soon for your next servicing needs. Have a great day.

January 31, 2021

My 6th Acura Lease (4th w/ Bloomington Acura), and I Could not be More Pleased! As always, Edward K. did a FANTASTIC job expediting the process and ensuring my questions were answered. Love my New TLX More

by GARY.BURGERJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Kapustin
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