Luther Bloomington Acura Subaru

They had the exact vehicle is was looking for. They attended to my every need, as I'm sure they will in the future. They even brought the vehicle to my house, clean and neat! Thank you to the whole tea attended to my every need, as I'm sure they will in the future. They even brought the vehicle to my house, clean and neat! Thank you to the whole team!! More

Highly recommend for esteemed true love of passion for their jobs and customers in need for loaner and throughout the purchasing process. Thank goodness for you all their jobs and customers in need for loaner and throughout the purchasing process. Thank goodness for you all More

Took care of the warranty work. Service rep. was efficient and pleasant. Also the coffee was very good! Enjoyed looking at the new cars. Comfortable chairs. efficient and pleasant. Also the coffee was very good! Enjoyed looking at the new cars. Comfortable chairs. More

Edward was excellent, very knowledgeable, passionate, patient, and very kind. He showed us most if not all, of the new features that Acura MDX 2020 has and explained in great details to address our conce patient, and very kind. He showed us most if not all, of the new features that Acura MDX 2020 has and explained in great details to address our concerns / questions. More

The sales person I worked with was great. The finance guy was not. I felt like I was railroaded into purchasing the extended warranty which I was told I 'needed' for the vehicle I was purchasing. I was guy was not. I felt like I was railroaded into purchasing the extended warranty which I was told I 'needed' for the vehicle I was purchasing. I was not told how much it cost up front. I was shocked to see it cost $3500. I had an appiontment to get to so I didn't have time to argue or ask for it to be dropped from my finance package. I didn't sleep that night so I called the next day to request it be dropped. I was told I should call back in 60 days to hae it dropped or I would loose the 60 day warranty also. A week later I called and spoke to Amy she told me i would not loose the 60 day warranty if i cancelled the extended warranty at that time . I requested that the extended warranty be cancelled immediately. What a nightmare your finance person caused for me. I love my new vehicle, but I will nor be back to Bloomington Subaru for service of any kind. More

Great service, on time, as expected. I always have a great experience at Luther, it’s the only place I have my car serviced now and in the future great experience at Luther, it’s the only place I have my car serviced now and in the future More

Skylynn was excellent, she explained the oil consumption problem with J37 engines and said she would advocate to Honda for the pistons and rings replacement. problem with J37 engines and said she would advocate to Honda for the pistons and rings replacement. More

Very easy to get an appointment. I was treated with the utmost respect by the service desk and the staff behind the desk. Great experience! utmost respect by the service desk and the staff behind the desk. Great experience! More

Professional and friendly staff. I loved the experience of buying my Subaru Tribeca at Luther Bloomington Acura Subaru, and highly recommend this business for everybody. of buying my Subaru Tribeca at Luther Bloomington Acura Subaru, and highly recommend this business for everybody. More

Timely service for check in and check out. comfortable while waiting. Frustrated that I was told I needed two filters to be fixed. I have absolutely no way to validate that was really needed. No warning while waiting. Frustrated that I was told I needed two filters to be fixed. I have absolutely no way to validate that was really needed. No warning messages on dash. No changes or concerns about vehicle operation, so no way to dispute or validate that was a legit need. Feels very vilnerable as a consumer. More