Luther Bloomington Acura Subaru

Chris was very helpful and attentive during the purchasing process. Dealing with finance was not a good experience. Repeat several time on how much we would finance. He was not listening. T purchasing process. Dealing with finance was not a good experience. Repeat several time on how much we would finance. He was not listening. The car was not prepped when we picked it up. When it was finally ready, we found several scratches that had to go back to the shop and get buffed out. Chris helped during this aggravation. More

Mitch Rose was my service advisor and he was very helpful during the whole visit. Even talked to him about the new TLX which sounded great. during the whole visit. Even talked to him about the new TLX which sounded great. More

Service agent was very helpful in resolving our issue in a timely manner. Cost was not as much as anticipated. Out in a reasonable time. a timely manner. Cost was not as much as anticipated. Out in a reasonable time. More

The service experience at Luther Acura Subaru is always very consistent. As you drive in you are warmly greeted by a technician and then kept up to date throughout the whole service experience. The waiting very consistent. As you drive in you are warmly greeted by a technician and then kept up to date throughout the whole service experience. The waiting area is clean and pleasant. All staff are friendly and great to work with from the service team to the cashiers to the person delivering the car to the waiting area lot. All around 5 star service! More

Very efficient in getting me in and out. Good information on what the issue was. Loved the car they gave me to drive. Great experience. on what the issue was. Loved the car they gave me to drive. Great experience. More

Wonderful service. I really like their accelerated service for many repairs and services. I brought one of our Subaru Outbacks in to the accelerated service because of a failed battery. My service spe service for many repairs and services. I brought one of our Subaru Outbacks in to the accelerated service because of a failed battery. My service specialist assured me that they’d solve the problem. Before I could get settled into the waiting lounge, the specialist came in to let me know that the battery was in need of replacement, but we’d replaced it only a year ago so it was still under warranty...no charge...I was out in about 45 minutes. More

Scheduling service appointment was easy. Victor was waiting for me and expedited the check-in process. He kept me updated. Everyone practiced COVID protocols throughout my experience. waiting for me and expedited the check-in process. He kept me updated. Everyone practiced COVID protocols throughout my experience. More

Very responsive, kept informed, answered questions quickly. They let me know when car had arrived and arranged to have it delivered to my residence. Went very smoothly beginning to end. quickly. They let me know when car had arrived and arranged to have it delivered to my residence. Went very smoothly beginning to end. More

I’ve been a regular probably 20 years now. Most recently with my 2nd lease. Justine assisted me with my latest 2020 Forester lease. Very knowledgable, driven, personable and a joy to work with! Hope to do a with my 2nd lease. Justine assisted me with my latest 2020 Forester lease. Very knowledgable, driven, personable and a joy to work with! Hope to do a repeat with her in 3 years! More

I had a great experience buying a car. Both Bill Olson and Mory Rad were amazing to work with, and I appreciate their thorough information about the cars that I was interested. Thank you! and Mory Rad were amazing to work with, and I appreciate their thorough information about the cars that I was interested. Thank you! More