Luther Bloomington Acura Subaru

Friendly, professional, fast, and safe I visited Luther Bloomington Acura Subaru on July 1, 2020, to have routine scheduled maintenance (oil change and tire rotation) performed on my vehicl I visited Luther Bloomington Acura Subaru on July 1, 2020, to have routine scheduled maintenance (oil change and tire rotation) performed on my vehicle. The staff was friendly and professional, and all of them were wearing face masks (in response to the COVID-19 pandemic). I also observed the chairs and tables in the lounge being carefully sanitized, and physical distancing was maintained throughout my time there. The service was completed quickly and I could tell that any surfaces inside my vehicle that had been touched by the technicians (primarily for driving it out to the parking lot) had been sanitized as well. All of this was done as standard practice, not by special request or in response to any unique needs of mine. In these strange times it's nice to know that businesses such as this one can be counted on to serve their customers well, treat them kindly, and keep them safe. More

Very fast and friendly greeting from Michael Dao upon arrival. I was in and out for my oil change and tire rotation within 30 minutes. Very happy with my experience. arrival. I was in and out for my oil change and tire rotation within 30 minutes. Very happy with my experience. More

Good service experience I have been taking my Subaru to Bloomington Subaru for routine service for over three years. This trip I decided to use their non-appointment service I have been taking my Subaru to Bloomington Subaru for routine service for over three years. This trip I decided to use their non-appointment service instead of making an appointment. I was very pleased. I was greeted immediately upon arrival and the Service Adviser handled all my requests and kept me advised of progress. I was in-and-out in 45 minutes. Completely satisfied. More

Great Service Staff The Service Coordinator was very helpful and explained everything in detail. They also arranged for a courtesy car which I kept overnight so that the The Service Coordinator was very helpful and explained everything in detail. They also arranged for a courtesy car which I kept overnight so that they could make sure they thoroughly diagnosed the problem. More

Always an outstanding experience at Luther Bloomington Acura. Great to run into and speak with my long time sales professional, Antonoli too...an added bonus! Thanks to all. Acura. Great to run into and speak with my long time sales professional, Antonoli too...an added bonus! Thanks to all. More

Love my MDX Drove in without appointment, car was done in an hour. I love this dealership and the people who I interact with, they are all great and so willing t Drove in without appointment, car was done in an hour. I love this dealership and the people who I interact with, they are all great and so willing to help an answer questions. More

Amazing customer care every time!! I wouldn’t bring my Subaru anywhere else!! They did a 24,000 mile service, fixed a recalled airbag issue and replaced the condenser in the A/C in less than 3 hours. They Subaru anywhere else!! They did a 24,000 mile service, fixed a recalled airbag issue and replaced the condenser in the A/C in less than 3 hours. They text you when it’s done and send you a copy of the invoice so you can see it before you pick up your car. More

Michael Dao is amazing! Thank you so much for helping me out- and also for giving me a quote for my rear brake pads (when i come in next time!!) out- and also for giving me a quote for my rear brake pads (when i come in next time!!) More

The rep Shawn was so attentative to my concerns and feedback. I wish every every car repair would be this pleasant! Will definitely be back. feedback. I wish every every car repair would be this pleasant! Will definitely be back. More

Great, Fast, accomadating Service I had a last minute need to change the oil in my Outback. Not only did they get me in, but adjusted their standard process in order to accommodate my I had a last minute need to change the oil in my Outback. Not only did they get me in, but adjusted their standard process in order to accommodate my timing needs. I was in and out within 30 minutes! Everyone, as always, was courteous/nice/friendly, helpful and informative. More