Luther Bloomington Acura Subaru

My wife and I have purchased both of our Subarus here. We're had a great experience from beginning to end. This includes the service department as well. Courteous and understand time constraints. We're had a great experience from beginning to end. This includes the service department as well. Courteous and understand time constraints. The only issue I have had, is the high prices for standard services, such as oil changes and tire rotations. The rotation doesn't include balancing for what they charge. More

Excellent Service Scott was prompt, thoroughly explained everything that was going to be done, and how much everything would cost. My car was ready faster then anticip Scott was prompt, thoroughly explained everything that was going to be done, and how much everything would cost. My car was ready faster then anticipated. More

Great Service Thanks - all went fast and easy. I was impressed someone was there and knew or suspected they knew my name and off we went. We even got to work on t Thanks - all went fast and easy. I was impressed someone was there and knew or suspected they knew my name and off we went. We even got to work on time. More

Explaining the Pain It had been a long time since our car was in for regular maintenance. Tyler was helpful over the phone explaining the parts and the time it would take It had been a long time since our car was in for regular maintenance. Tyler was helpful over the phone explaining the parts and the time it would take to replace them. He told us why they were part of the maintenance scheduled for 105,000 or 120,000 miles and what might happen if we didn't. An ounce of prevention being worth a pound of cure and all that. While the bill was quite large it made sense. Had we scheduled maintenance at regular intervals, that cost might have been more spread out. More

Gratis Replacement of wheel locks All those involved with replacing my wheel locks were wonderful- from first call to service desk to completion. During a previous tire service, the w All those involved with replacing my wheel locks were wonderful- from first call to service desk to completion. During a previous tire service, the wheel lock key went missing. At another repair shop, in order to replace my rack and pinion, the wheel locks had to be cut off. I had called ACURA before they cut off the locks and was assured that the wheel locks would be replaced and I would be reimbursed for the labor charged. All of this was, indeed, done by Acura - as promised. More

EASY SCHEDULING, CLEAR PLANS. FREQUENT REMINDERS, SPEEDY RESPECTFUL SHUTTLE DRIVERS, COVERED BY WARRANTY. THANK YOU. SCOTT HELPED WITH DIAGNOSTIC AND WITH SCHEDULING, I WOULD RECOMMEND SERVICE FOR SPEEDY RESPECTFUL SHUTTLE DRIVERS, COVERED BY WARRANTY. THANK YOU. SCOTT HELPED WITH DIAGNOSTIC AND WITH SCHEDULING, I WOULD RECOMMEND SERVICE FOR OTHERS. More

70,000 mile check Purchasing car for my daughter from my mother, Mary Ann. Wanted to check out the car before I handed the keys over. Car was promptly worked on unfortu Purchasing car for my daughter from my mother, Mary Ann. Wanted to check out the car before I handed the keys over. Car was promptly worked on unfortunately I couldn't get it right away so it sat overnight. When I picked up and asked where the car was, she told me where she believed it was. The car was covered in snow and ice. I drive an Infiniti and my husband a BMW - when I pick up my car, they bring me the car, running with defrost/heat on and cleaned off. Nice added feature rather than having to look for my car on the lot and scrape off ice and snow. Also asked about having another key made and was told I needed to provide proof of ownership. Unfortunately, just got the car out of a years storage so haven't changed title yet. Will have to return once that's done so Acura can order me another key. It's the small things that make a great service department. More

Pleasant experience The work was done quickly. They did a through diagnostic getting to the root of the problem quickly, and it turned out to be a small issue. I trust The work was done quickly. They did a through diagnostic getting to the root of the problem quickly, and it turned out to be a small issue. I trust them not to unneeded work. More

Excellent Customer Service The customer service was tremendous! They had me in and out in no time! I would recommend everybody use their dealer for their automobiles needs! The customer service was tremendous! They had me in and out in no time! I would recommend everybody use their dealer for their automobiles needs! More

Fast and great service! Welcomed and greeted warmly...and the oil change was done in less than 30 minutes! And because of the snow, they gave me a car wash coupon to use at my convenience. Thank you ! the oil change was done in less than 30 minutes! And because of the snow, they gave me a car wash coupon to use at my convenience. Thank you ! More