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Luther Bloomington Acura Subaru
Minneapolis, MN
5,483 Reviews
Here at Luther Bloomington Acura Subaru our goal is to make your car-buying and car-driving experience hassle-free. We are proud to serve Minnesota from our home in Bloomington.
Our location at 7801 S. Lyndale Avenue, Bloomington, MN and makes us the best place for residents of the Twin Cities area to shop for and service Subaru and Acura vehicles
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 5,483 reviews
December 08, 2019
Warranty part replacement Did not have part in stock so had to reschedule visit which was just fine. Work took 5 hours so took a courtesy car & drove to work in Eagan (less tha Did not have part in stock so had to reschedule visit which was just fine. Work took 5 hours so took a courtesy car & drove to work in Eagan (less than 10 miles). Was charged $6 for gas & told I should have stopped to fill up. Fill up during rush hour for using less than a gallon of gas. Later looked at courtesy cat paperwork & in their defense it was disclosed they would do that. I drive an Infiniti & this was my wife's Acura so my first experience here. I would give my Infiniti experiences 5 stars & in contrast this overall experience merits a 3. If want 5 star ratings need better overall service & don't nickle & dime people More
by Mel Patt WI
Verified CustomerEmployees Worked With
Not sure of names
December 07, 2019
You're keeping me safe! My Crosstrek had a software recall. I came in early, expecting to be there a couple of hours. But I was out in 45 minutes, after a comfortable wait wi My Crosstrek had a software recall. I came in early, expecting to be there a couple of hours. But I was out in 45 minutes, after a comfortable wait with coffee and snacks. You're so good I've already talked one friend into buying a Crosstrek! Thanks. More
by Subaru fan
Employees Worked With
December 07, 2019
Made sure it was right My seat cover needed replacing. I was given a no charge loaner while it was being repaired. I received a text saying the new seat cover to be install My seat cover needed replacing. I was given a no charge loaner while it was being repaired. I received a text saying the new seat cover to be installed had a spot on it. I was asked if they could keep my car another day to get a new seat cover and was told to keep my loaner. The new seat cover looks great! More
by INFO110
Employees Worked With
Scott Nemitz
December 07, 2019
Service experience. Attendants explained the work to be done clearly and provided a good estimate of the charges and the time required to do the repairs. Outcome met m Attendants explained the work to be done clearly and provided a good estimate of the charges and the time required to do the repairs. Outcome met my expectations. More
by jwvegter
Employees Worked With
December 06, 2019
30k service Went in for oil change. Got a 30k mile service. Went fine. No long wait. Waiting area is comfortable. I would come back for routine service. Went in for oil change. Got a 30k mile service. Went fine. No long wait. Waiting area is comfortable. I would come back for routine service. More
by KEVINASPCT
Employees Worked With
December 06, 2019
they explained the issue clearly. very helpful. they tested a different ascent was doing the same noise. i am still disappointed that the ascent having the knocking sound was 'norma very helpful. they tested a different ascent was doing the same noise. i am still disappointed that the ascent having the knocking sound was 'normal' but at least the tech explained it well and even checked the car for any other issues. More
by MARVIN.DIZON
Employees Worked With
scott nemitz
December 06, 2019
Terrific Service! I had made an appointment for service but due to a problem with the scheduling system there was no record of the appointment when I arrived. I was s I had made an appointment for service but due to a problem with the scheduling system there was no record of the appointment when I arrived. I was still taken care and in a very efficient manner. This is great customer service. More
by marieave
December 06, 2019
Very pleased with the service Dropped in for an oil change at 8:00 and was out very quickly. Really pleased with the service and timeliness of the service department at Bloomingto Dropped in for an oil change at 8:00 and was out very quickly. Really pleased with the service and timeliness of the service department at Bloomington Subaru. More
by billhallberg
Employees Worked With
Not on the list. Don't remember his name but he was excellent.
December 06, 2019
Excellent Prompt and courteous service. Parts needed were available, work was done correctly on time, and I have never felt pressured to do more than was necess Prompt and courteous service. Parts needed were available, work was done correctly on time, and I have never felt pressured to do more than was necessary. More
by ESMITH5449
Employees Worked With
December 05, 2019
A1 Service---routine Polite, timely assistance. Knowledgeable service staff. Nice environment to work with computer while waiting---i.e. coffee, clean work space, quiet Polite, timely assistance. Knowledgeable service staff. Nice environment to work with computer while waiting---i.e. coffee, clean work space, quiet so could make phone calls. More
by LESLIEM0
Employees Worked With
can't recall names of staff--service person
