Luther Bloomington Acura Subaru

Service appointment for airbag recall After waiting months for a service appointment at Morrie’s (for the airbag recall), I received a mailer/coupon from Luther Bloomington Acura Subaru an After waiting months for a service appointment at Morrie’s (for the airbag recall), I received a mailer/coupon from Luther Bloomington Acura Subaru and was able to schedule an appointment within a week or two. The wait was only 2 1/2 hours, as promised, versus the 4 hours quoted by Morrie’s. More

great experience Bronwyn was great and very knowledgeable and helpful. Excellent experience. Highly recommend working with Bronwyn and this Subaru dealership. We will Bronwyn was great and very knowledgeable and helpful. Excellent experience. Highly recommend working with Bronwyn and this Subaru dealership. We will very likely return in the future. More

Very good Service very good. Looking at 2020 Subaru Forester and Maria was very helpful in reviewing all of the features. Plan on purchasing new vehicle soon. Service very good. Looking at 2020 Subaru Forester and Maria was very helpful in reviewing all of the features. Plan on purchasing new vehicle soon. More

oil change Everything went very smoothly. No appointment, drove in was greeted very professionally, It was completed before estimated time I was told it would ta Everything went very smoothly. No appointment, drove in was greeted very professionally, It was completed before estimated time I was told it would take ,terrific! More

Misleading Coupon/Prior Purchase I am reaching out based on your automated email regarding extraordinary service. I had my 2006 Acura TSX serviced yesterday for an a1 service. I had a I am reaching out based on your automated email regarding extraordinary service. I had my 2006 Acura TSX serviced yesterday for an a1 service. I had a promotion coupon for $15 off of an a1 service. I also bought my tires through Luther Acura and Subaru. Part of the promotion is that there is free lifetime rotations. Part of an A1 service is to rotate tires. I am a bit disappointed that I was advised that the full value of the coupon would not be accepted since I do not get charged for the service. This is a bit misleading because the cost of the tires includes rotations and an a1 service again includes tire rotations. It has left a bit of a sour feeling since I have been a loyal customer for vehicle service since we purchased this vehicle 10 years ago. More

Oil change Done quickly. Other items found are helpful to know about but will wait a little while, until I can afford. I appreciate the review and report. Done quickly. Other items found are helpful to know about but will wait a little while, until I can afford. I appreciate the review and report. More

quick service Hard an electrical problem they said may take 90 minute diagnosis. Turned out it was just a wrong blinker light installed causing the problem. my cha Hard an electrical problem they said may take 90 minute diagnosis. Turned out it was just a wrong blinker light installed causing the problem. my charge was much less than the estimated 90 minutes. Thanks ! More

Professional, Knowledgeable, and Flexible We had a great experience at Bloomington Subaru working with Bronwyn, Noah Joseph, and Kyle Nenovih on the research, selection, and purchase of a 2020 We had a great experience at Bloomington Subaru working with Bronwyn, Noah Joseph, and Kyle Nenovih on the research, selection, and purchase of a 2020 Subaru Ascent. The purchase involved several visits, lots of research, and multiple test drives to ensure we had all the boxes checked and all applicable models compared and evaluated. We found the entire team to be professional, knowledgeable, and accommodating working to find the exact model and specs important to us. We were really going back and forth between an Ascent and an Outback. It was a tough decision with a lot of consideration. The whole team weighed in and helped us make the best decision based on the model, features, and use cases we cared about. Beyond that, they were able to rapidly find inventory that matched what we were looking for. When it came down to the final deal, they were fair and easy to work with. I highly recommend this dealership and the team. More

Comfortable, fairly fast service, cat wash wait too long Comfortable lounge area. Service was done faster than expected which was great. Always a long wait for car wash so I usually miss out on that complime Comfortable lounge area. Service was done faster than expected which was great. Always a long wait for car wash so I usually miss out on that complimentary perk which is disappointing. More

Great communication Tyler did an outstanding job of keeping me informed of steps in the service procedure. Would recommend Tyler and the dealership to others based upon Tyler did an outstanding job of keeping me informed of steps in the service procedure. Would recommend Tyler and the dealership to others based upon my experience. More