Luther Bloomington Acura Subaru

Chad was FABULOUS! I learned so much about my 2019 outback It was clear to me that the new technologies the new computers in these cars are very advanced and though I train in IT. You need to have a program wh It was clear to me that the new technologies the new computers in these cars are very advanced and though I train in IT. You need to have a program where people can come in and learn how to use their car. And I swear… Chad was phenomenal at what he does. More

Distressing experience I went to the dealership for a battery change. After waiting for 2 hours, the car was returned with more problems, and the dashboard still had a low b I went to the dealership for a battery change. After waiting for 2 hours, the car was returned with more problems, and the dashboard still had a low battery message displayed. Also, when everytime i started my car, my trunk opened. 1. Clearly, my battery had not been replaced and my car techno system had been tampered with. 2. The dealership quality control check failed because at the time the car was being handed back to me, someone should have quality checked the job done. 3. When we come to have our cars serviced by the dealership, it is the assumption that the service is being provided by competent personnel who have our interest at heart. I am very dissapointed by the job done and the experience was distressing. More

Friendly Staff Everyone at the dealership is so friendly. The service representatives were very welcoming, and they gave me a great summary on the condition of my ca Everyone at the dealership is so friendly. The service representatives were very welcoming, and they gave me a great summary on the condition of my car, brake pads, tires, etc. While I was waiting, the sales rep who sold me my Subaru a year ago stopped by to ask how the car was doing. Overall, a great Saturday morning oil change. More

Couldn't have been better Helpful, informative, and polite ... this visit was exceptional. I had a hitch installed on a new vehicle. They got me in right away and did a grea Helpful, informative, and polite ... this visit was exceptional. I had a hitch installed on a new vehicle. They got me in right away and did a great job. More

Excellent service rep Mike was great to work with. Helpful, clear, honest. Even called another dealer to get service history to assist with recommended maintenance plan. Wo Mike was great to work with. Helpful, clear, honest. Even called another dealer to get service history to assist with recommended maintenance plan. Would go back just to work with him again. More

Great Service Excellent service and communication by service representative during my latest visit. Work done quickly and touch up paint ordered and delivered so co Excellent service and communication by service representative during my latest visit. Work done quickly and touch up paint ordered and delivered so could pick up at the same time. More

Extraordinary !! Outstanding Service Associates!!! Alex is ! Bloomington Acura has extraordinary people. Service Associates, Alex, Randy and Brandale, are extraordinary!!! The loaner service,Decruz and Alex, ext Bloomington Acura has extraordinary people. Service Associates, Alex, Randy and Brandale, are extraordinary!!! The loaner service,Decruz and Alex, extraordinary!! Great place to take your car!!! Integrity plus Quality Service!! More

Professional and Friendly Service My service experience has always been friendly and professional ever since I have been coming to this dealership. The service advisors go over everyth My service experience has always been friendly and professional ever since I have been coming to this dealership. The service advisors go over everything about the maintenance of my vehicle and always ask if I have questions. Usually the service does not take as long as the estimate I am given once I arrive. My overall experience has always been excellent! More

Tire replacement Wonderful service and very nice people. Thank you for everything you did for me. They were honest in their recommendation with what my car needed, and Wonderful service and very nice people. Thank you for everything you did for me. They were honest in their recommendation with what my car needed, and even washed it for me. Thanks! More

Extraordinary Customer and vehicle servicesq” a Beginning with personal, informed and professional service advisors and ending with prompt, efficient, skilled service techs, my experience at Luther Beginning with personal, informed and professional service advisors and ending with prompt, efficient, skilled service techs, my experience at Luther Bloomington Acura Subaru has always affirmed my reasons for purchasing and servicing my care there. More