Luther Bloomington Acura Subaru

Battery replacement Sal was great! Very helpful and welcoming. I will continue to bring my car in. 25 word minimum is dumb though, i don;t need to say any more. LOL. Sal was great! Very helpful and welcoming. I will continue to bring my car in. 25 word minimum is dumb though, i don;t need to say any more. LOL. More

broken MDX repaired with great service Our 2016 MDX had an electronic issue pop up as we were preparing to leave for a two week vacation. Since we live 4 1/2 hrs from the nearest dealer, t Our 2016 MDX had an electronic issue pop up as we were preparing to leave for a two week vacation. Since we live 4 1/2 hrs from the nearest dealer, this created an unexpected problem. Your dealership provided us with a free loaner over Thanksgiving and succeeded in finally fixing the problem. We aren't happy about the need to repair a nearly new car, but we were very happy with the excellent service you provided More

quick effective service Although I am now retired, I like to make good use of my time. The Luther Bloomington Suburu dealership has a large and efficient staff and did a 12, Although I am now retired, I like to make good use of my time. The Luther Bloomington Suburu dealership has a large and efficient staff and did a 12,000 mile check-up including oil change, brake check, and tire rotation in a short amount of time so that I could get on with the rest of my day. More

Dependable, consistent. I have taken my 3 Acura's here since 2002 and have almost never been disappointed. One very minor item is to create a maintenance checklist that inc I have taken my 3 Acura's here since 2002 and have almost never been disappointed. One very minor item is to create a maintenance checklist that includes resetting the maintenance reminder indicators. I have driven back into the maintenance bay on 4 occasions now, including last night, to have it reset. Small issue but it needs attention. Thank you More

Professional quality service The staff was very nice and welcoming. Everything was very professional, informative and efficient. The statement of the status of the car was very The staff was very nice and welcoming. Everything was very professional, informative and efficient. The statement of the status of the car was very helpful. More

Extremely Disappointed First off, I called to get an estimate on what it would cost to have the timing belt, water pump, and all the idler pulley’s replaced and was told, on First off, I called to get an estimate on what it would cost to have the timing belt, water pump, and all the idler pulley’s replaced and was told, on two different calls, that it would be around $1200. Ended up costing over $1500. Then made an appointment to drop the car off at 1:300pm and was told that it should be ready later that day... was told it would be a 4hr process. Car wasn’t ready until 12:30 the next day. Felt that there was poor communication between the service advisor and me. More

Quick oil change Service was great and thourough. Checked in with me half way through the service to give me an update. Helped me schedule a follow up service. Service was great and thourough. Checked in with me half way through the service to give me an update. Helped me schedule a follow up service. More

Efficient service, knowledgable I made the appointment on the advice of the service rep from a visit the previous month. The scheduling rep on the phone could not locate the notes e I made the appointment on the advice of the service rep from a visit the previous month. The scheduling rep on the phone could not locate the notes easily from the previous work. I had a tough time getting him to verbalize what service was being requested and that it was due to the findings from 3 weeks before. Day of appointment worked fine. Check-in was busy, I sat in cat outside for 10 minutes before I could enter. They completed the work quicker than anticipated. More

Super service, my first maintenance at this Luther Alex was very attentive to the issues I brought up with my MDX and checked them before I left the check-in desk. Two issues were resolved under warran Alex was very attentive to the issues I brought up with my MDX and checked them before I left the check-in desk. Two issues were resolved under warranty. Everyone there was very pleasant: Alex in Service, Jean-Claude the shuttle driver, as well as the cashier at the end. More

6000 mile service great easy experience, nice clean waiting room. good loaner car, not sure why I have to leave 25 words words words words words words words words great easy experience, nice clean waiting room. good loaner car, not sure why I have to leave 25 words words words words words words words words More