Luther Bloomington Acura Subaru

Service with a smile … 58 k mile oil change was uneventful on a Saturday morning without appointment. Time to wait for service completion was reasonable. Amenities are alway 58 k mile oil change was uneventful on a Saturday morning without appointment. Time to wait for service completion was reasonable. Amenities are always good. More

I love it there!! I always feel like I am “special” when I go there. It’s worth it and I feel like they treat my car that way as well! I always feel like I am “special” when I go there. It’s worth it and I feel like they treat my car that way as well! More

Oil Consumption I purchased my Subaru from Luther Acura Subaru in Bloomington MN. I love my Impreza, however shortly after I bought it my oil light came on. I called I purchased my Subaru from Luther Acura Subaru in Bloomington MN. I love my Impreza, however shortly after I bought it my oil light came on. I called the service department and talked to the service manager (Lisa) and she told me to check the oil level, it was low so I proceeded to add a quart of oil. She told me on my next oil change to have an oil consumption test done. I went to my local Subaru store to have this done along with my oil change. It is a bit of a process. Needless to say it came back normal. Shortly after the test was done my oil light came on agin. Like before I added a quart of oil. I just believed that this was going to be. I mentioned this issue to the service manager at the store I bought my car at, and once again she told me to have the test done again. When I was due for my last oil change I took it to my local Subaru store and told them I was still having this issue and wanted the oil consumption test done again. We started it. I mentioned this to the original store I bought my vehicle at and they asked me if I was given the sheet that explains the parameters of the test, which they did not give to me or explain it. They told me they wanted to finish my test for me. When my oil light came on they finished the test. When the Service Manager from Bloomington contacted my local Subru Store they told her that I never started an Oil Condumption test and that they do not even have one on record. Not even the first one. I was shocked and appalled. I have been mistreated by my local Subaru store. My oil consumption was actually over normal consumption, my vehicle was still under warranty, and is now fixed thanks to the honesty of my original Subaru store in Bloomington, MN. Even though they are related by the Subaru name they are not related by the quality of service one receives. I will now only drive an 1 1/2 hours to get all my service work done at the Luther Subaru in Bloomington, MN. More

Simple and Fast Adam was amazing. He wasn’t pushy and was completely transparent. I would highly recommend this dealership and speaking with Adam if you have any ques Adam was amazing. He wasn’t pushy and was completely transparent. I would highly recommend this dealership and speaking with Adam if you have any questions. More

Purchased a new car I wouldn’t buy a vehicle from anywhere else. The staff at Bloominigton Acura is friendly and listens to your wants and needs. A few years ago I purcha I wouldn’t buy a vehicle from anywhere else. The staff at Bloominigton Acura is friendly and listens to your wants and needs. A few years ago I purchased my first Acura a certified pre-owned vehicle. I had some issues and the dealership made things right. I just recently purchased my 4th car from Todd and team. More

Nail in my tire As always the longer I am With this dealership the more I am impressed. Alex Anderson is my contact and he is fabulous! Talked to him over the phone As always the longer I am With this dealership the more I am impressed. Alex Anderson is my contact and he is fabulous! Talked to him over the phone because I picked up a huge long wide nail. He looked up my account and reminded me I had warranty on my my tires which I purchased at Acura. Walked me through what to do, arrived at the dealership. I was greeted and taken very good care Of in an efficient amount of time. Wry pleased!! More

Dealer IOUs installed Took vehicle in to get our vehicle ious. Splash guards and rust proofing. Car was taken in quickly, I had loaner and was on my within 10 minutes. Took vehicle in to get our vehicle ious. Splash guards and rust proofing. Car was taken in quickly, I had loaner and was on my within 10 minutes. Text message updates during the day and when I returned to pick up my car I was out and on my way in less than 10 minutes again. More

Purchase of 2019 RDX Trish Clancy is a top notch sales person. Very knowledgeable and honest. Loved working with her to buy my 2019 RDX. I love my new car so far. Trish Clancy is a top notch sales person. Very knowledgeable and honest. Loved working with her to buy my 2019 RDX. I love my new car so far. More

Outstanding service! We needed some warranty work done & called for an appointment on Sat, they serviced the car on Monday & had their courtesy driver pick me up so I coul We needed some warranty work done & called for an appointment on Sat, they serviced the car on Monday & had their courtesy driver pick me up so I could retrieve my vehicle shortly thereafter! I would highly recommend this service center for their outstanding commitment to high quality customer care. More

Excellent service Excellent customer service and work. I took my car for checking oil leaks and issue with water leak from AC inside the car. they found the issue with Excellent customer service and work. I took my car for checking oil leaks and issue with water leak from AC inside the car. they found the issue with water leak and fixed it. and provided estimate for other issues. More