Luther Bloomington Acura Subaru

Great service Always keep you informed as to the progress of your work. Go over your vehicle test results and as explain everything to you. Very nice to their custo Always keep you informed as to the progress of your work. Go over your vehicle test results and as explain everything to you. Very nice to their customers More

Summary of oil change experience We have always had good service. However, we have received mis-information on the current condition of our tires and brakes on multiple cars, multipl We have always had good service. However, we have received mis-information on the current condition of our tires and brakes on multiple cars, multiple times during routine oil changes. saying that our brakes are still in the "yellow" range when they have been reviewed by tire or break specialists and are said to be in the "red" range and they are at the "wear bar" in tread life is a potentially dangerous disservice. I'd prefer the technians not comment on the condition of the brakes and tires when they obviously aren't really looking at them or don't know what they are looking for. More

Long Wait extensive service Good environment of the waiting room with free beverage fruits and snacks. waited 3 and a half hour for wind noise fix on a rear view mirror. Charged Good environment of the waiting room with free beverage fruits and snacks. waited 3 and a half hour for wind noise fix on a rear view mirror. Charged by $90 with oil change and wheels rotation. More

Routine maintenance with a couple of concegns Jake, took time to explain what they had done to diagnosis the problem I described and acknowledged that he had replicated it once but the mechanic co Jake, took time to explain what they had done to diagnosis the problem I described and acknowledged that he had replicated it once but the mechanic could not do was not able to find the source of the problem. He said my car’s record clearly documents this problem so that if it later is found, it would be covered under my service plan. It was nice to know the efforts the dealer made to diagnosis this problem and assurances of its resolution in the future should it persist and the cause fetermined More

In and out on time. Charged as agreed. Courteous staff. Went in for an oil change and was advised to complete the 12,000 mile check up. Made sense to do it. They found no issues so my cost was the estima Went in for an oil change and was advised to complete the 12,000 mile check up. Made sense to do it. They found no issues so my cost was the estimate. My only concern involved a leaky sunroof. They could not duplicate the problem, so no action was taken on their part. They did spend 10 minutes explaining how they don’t leak but my wife says she feels a fine spray when it rains. Again, they could not duplicate the issue. That’s a bit frustrating. More

Great customer service, but comes at a very high price Had an appt for the following morning but decided to drop in on the afternoon prior to see if they could accommodate my needed service. They were able Had an appt for the following morning but decided to drop in on the afternoon prior to see if they could accommodate my needed service. They were able to which delighted me, as my afternoon had freed up at the last minute. There was definitely sticker shock when Joe quoted how much the A123 service was going to cost and added shock when halfway through the service they noticed a dirty brake fluid line. What I thought was going to be a $200-ish appt set me back over $400. UGH! More

Quality work done My only concern is that when working with the service consultant and insurance adjuster the consultant was not very friendly. Made us seem like we wer My only concern is that when working with the service consultant and insurance adjuster the consultant was not very friendly. Made us seem like we were bugging him. More

Everything was 5 stars service I always get greatest service with a smile & it makes me feel at home thank you very much . I will always be getting a new Acura there soon bestsellin I always get greatest service with a smile & it makes me feel at home thank you very much . I will always be getting a new Acura there soon bestselling selling vehicles around More

Fast, friendly, great staff Mood did a great job explaining everything and making it a fun car buying experience. Brian was very knowledgeable and got us a good deal so we could Mood did a great job explaining everything and making it a fun car buying experience. Brian was very knowledgeable and got us a good deal so we could drive away with the car. More

Fine ish Service was good. Price was way too high for just an oil change. It was also a long wait time, but you did tell me a high estimate so I was expecting Service was good. Price was way too high for just an oil change. It was also a long wait time, but you did tell me a high estimate so I was expecting it. More