Luther Bloomington Acura Subaru

36,000 mile checkup identified a failed battery. I purchased the Forrester in June 2016, so it is barely over 2 years old. The dealer replaced the battery under warranty identified a failed battery. I purchased the Forrester in June 2016, so it is barely over 2 years old. The dealer replaced the battery under warranty even though I was past 36,000 miles. More

Great Service Impressed with how fast I was able to secure an app’t when reporting a “check engine light” problem. Thorough inspection and appropriate repairs were Impressed with how fast I was able to secure an app’t when reporting a “check engine light” problem. Thorough inspection and appropriate repairs were completed in a short wait time. More

Service They were efficient friendly and fair. Had a pleasant waiting area. Kept me informed of the progress. When finished they explained everything that They were efficient friendly and fair. Had a pleasant waiting area. Kept me informed of the progress. When finished they explained everything that done and what to expect for results More

Easy to Get Car Serviced It's easy to make an appointment to get my car serviced. I was waited on as soon as I drove into the service area. I like being able to wait for my ca It's easy to make an appointment to get my car serviced. I was waited on as soon as I drove into the service area. I like being able to wait for my car--it's nice down-time for reading a book, and the waiting area is very comfortable. When I made the appointment, I was told the approximate wait time, which I appreciate. As I was waiting, a service employee came out and gave me an update on my car and the wait time remaining. I also appreciate the coffee and snacks that are made available in the waiting area (although I missed the muffins that you have had available previously). I liked that the amount of my bill was told to me at the outset. More

Scheduled routine service Great experience- always friendly & clean! Super convenient location- easy to schedule appointments/ were great about letting me pick up car over the Great experience- always friendly & clean! Super convenient location- easy to schedule appointments/ were great about letting me pick up car over the weekend & was able to pay online which was very convenient :) More

Thank you to all our Service rs! Complete one stop shop & go. This dealership is Customer friendly & meets all our needs. Joe In sales & Sky in service plus the Techs & car washer Complete one stop shop & go. This dealership is Customer friendly & meets all our needs. Joe In sales & Sky in service plus the Techs & car washer take very good care of us. Rich & Nancy Hess On Little Trade Lake, WI. More

Chris Thom made the difference! Chris sold us my car in an afternoon due to his professionalism and personality. He was very in tune to the unspoken cues of what we were looking for. Chris sold us my car in an afternoon due to his professionalism and personality. He was very in tune to the unspoken cues of what we were looking for. He was genuinely interested in getting us what we wanted in a very timely manner. He is an excellent spokesman for the dealership, versus the typical car salesman. We look forward to working with Chris in a couple of months for my husband's car. More

Conscientious service The staff are dedicated to taking care of the details and making sure the buying process runs smoothly with customer needs as the primary focus. The staff are dedicated to taking care of the details and making sure the buying process runs smoothly with customer needs as the primary focus. More

Purchase of the new vehicle My purchase of the new vehicle was not without some hassle. Better communication on both sides is something that could and would improve the experienc My purchase of the new vehicle was not without some hassle. Better communication on both sides is something that could and would improve the experience. More

Fast and thorough Very satisfied with the work I had done and the complimentary loaner car I had was very nice to have so I didn’t miss any work. Very satisfied with the work I had done and the complimentary loaner car I had was very nice to have so I didn’t miss any work. More