Luther Bloomington Acura Subaru

Knowledgeable and friendly staff Cheerful staff; answered questions quickly and were very forthright in their answers. Also sensitive to cost and honest about what needed immediate at Cheerful staff; answered questions quickly and were very forthright in their answers. Also sensitive to cost and honest about what needed immediate attention and what could be delayed for a later date. Quick with updates and estimates; easy to reach. Overall really helpful and timely. Not five stars as I was a bit late getting to work waiting on the vehicle loaner counter—the rep couldn’t be reached. Otherwise he was sympathetic and quick. More

Oil change It was a quick and efficient oil change. I was in and out in about an hour. I very much appreciate that as I had a busy day scheduled. It was a quick and efficient oil change. I was in and out in about an hour. I very much appreciate that as I had a busy day scheduled. More

Mostly good. Good experience except for two things. Couldn’t believe the car wasn’t washed and the finance guy wouldn’t take no for an answer on the extended warra Good experience except for two things. Couldn’t believe the car wasn’t washed and the finance guy wouldn’t take no for an answer on the extended warranty. Talked over me when I tried to tell my reasons why it wasn’t right for me (I did my research and tried to cite a Consumer’s Report article). Caused me to get angry enough to raise my voice. Thought that was the end of it and then he tried again while signing papers. That was BS. Sales rep was great and informative. Also the car had a full tank. More

Thanks gang!! Took care of my problem is less than half the time expected! Offered a loaner without asking and covered warranty issues withou a battle. Hooray! Took care of my problem is less than half the time expected! Offered a loaner without asking and covered warranty issues withou a battle. Hooray! More

Great Experience! From my first website inquiry to the promptness in response, reliability in the information given and efficiency in the honest sale and trade, I appre From my first website inquiry to the promptness in response, reliability in the information given and efficiency in the honest sale and trade, I appreciated all I came into contact with at Luther. Special shout out to my contact Ross, he was a pleasure to work with. This is my 3rd Acura but my first time at Bloomington Acura, I will definitely be back! More

Quick easy efficient I had an appt, the oil change and tire rotation were done within the hour with a car wash included. I was kept informed with what was happening with I had an appt, the oil change and tire rotation were done within the hour with a car wash included. I was kept informed with what was happening with the vehicle the whole time. More

Purchase of 2019 RDX Edward Kapustin was very organized, professional, and thorough in working with me to finalize the details of my auto purchase. He also spent a long ti Edward Kapustin was very organized, professional, and thorough in working with me to finalize the details of my auto purchase. He also spent a long time showing me how to operate the vehicle and was very patient and kind. We have always bought our vehicles at Bloomington Acura and he is the reason why. More

Hassle-free 90k maintenance The service people were friendly and respectful. The estimated time of my appointment was spot on. The waiting area does its best to keep you comforta The service people were friendly and respectful. The estimated time of my appointment was spot on. The waiting area does its best to keep you comfortable. More

I prefer going to the dealer for oil changes They have a really nice express lane for getting an oil change, so it’s nice not to have to make an appointment. The only thing I don’t like is there They have a really nice express lane for getting an oil change, so it’s nice not to have to make an appointment. The only thing I don’t like is there always seems to be an inconsistency with the condition of my car. At one visit they say this is bad you will want to fix it, than at the next it’s fine. Doesn’t really make sense, but I’m no mechanic so I wouldn’t know anyway. More

A++ service Mitch Rose always goes above and beyond when I go in to get my car serviced. He is always very professional and conscious of time! Mitch Rose always goes above and beyond when I go in to get my car serviced. He is always very professional and conscious of time! More