Luther Bloomington Acura Subaru

Excellence Staff was very pleasant, educated me on the process. The service was completed in a timely manner. They explained service done and charges at completi Staff was very pleasant, educated me on the process. The service was completed in a timely manner. They explained service done and charges at completion. Excellent service More

Clear explanations I had two issues: a/c not cooling properly and a slow oil leak. The cost to fix each was clearly outlined as well as options and follow up steps. I had two issues: a/c not cooling properly and a slow oil leak. The cost to fix each was clearly outlined as well as options and follow up steps. More

Auto service on Thursday 7-26-18 Excellent service. Friendly, courteous, professional service from Karlos. He kept me well informed as to what was going on. There was another individu Excellent service. Friendly, courteous, professional service from Karlos. He kept me well informed as to what was going on. There was another individual who test drove my car, and he was very good also. Can't remember his name. More

Overall positive. Service agent helpful kept us informed Clean service area. Arranged a loaner when we needed to wait for a part. A cap broke in the process of checking fluids. Not sure if that should have Clean service area. Arranged a loaner when we needed to wait for a part. A cap broke in the process of checking fluids. Not sure if that should have been on our dime. More

Poor service . Did not timely return calls or keep updated on status of repairs. Took over two weeks to fix. Used all of my gas to diagnose and returned car to me . Did not timely return calls or keep updated on status of repairs. Took over two weeks to fix. Used all of my gas to diagnose and returned car to me on empty. Never called me back when I called advisor to complain. Car still making one of two sounds that reported as reason for bringing in. Not fixed. More

Great fast service! SkyLynn kept me up to date and informed and was prompt, friendly, and professional. Customer service all around at this dealership has been exceptiona SkyLynn kept me up to date and informed and was prompt, friendly, and professional. Customer service all around at this dealership has been exceptional. Great experience as usual!! More

Always a great experience Luther has been nothing but the best when it comes to having a positive experience; from leasing my vehicle to bringing it in for servicing. The staff Luther has been nothing but the best when it comes to having a positive experience; from leasing my vehicle to bringing it in for servicing. The staff is always very knowledgeable, friendly, amd willing to help! More

Great experience Chris and Justine worked together on a busy day to make sure we weren’t waiting long, and Justine quickly connected us with the Ascent we wanted. The Chris and Justine worked together on a busy day to make sure we weren’t waiting long, and Justine quickly connected us with the Ascent we wanted. The whole process, starting with Costco, was quick and smooth. More

Oil change was done quickly The oil change was done fairly quick. However I was told that the complementary car wash was down. This is not the first time I didn't get my car was The oil change was done fairly quick. However I was told that the complementary car wash was down. This is not the first time I didn't get my car washed. Also I had a black foot print of technician's shoe on my beige interior. Had to wash it off when got back. I have a picture of the foot print. More

Standard Service Using quick lane Got oil change, Oil Filter and Cabin filter. Service staff helped with a tail light that was out and told me it was covered by warranty and they coul Got oil change, Oil Filter and Cabin filter. Service staff helped with a tail light that was out and told me it was covered by warranty and they could replace it during my other service event. Helpful and concerned about my safety (rear light out). Could not ask for more. More