Luther Bloomington Acura Subaru

Great service. No pressure sales. Nathan was so easy to work with. Never felt pressured. It's great to know he's still there as a resource should we have any questions or concerns. Thi Nathan was so easy to work with. Never felt pressured. It's great to know he's still there as a resource should we have any questions or concerns. This was our first time leasing and he made it all very clear. More

Great, efficient service The service process was easy. From online scheduling to straightforward check in, the whole experience went smoothly. Car was ready on time and was re The service process was easy. From online scheduling to straightforward check in, the whole experience went smoothly. Car was ready on time and was ready to go. More

Safety recall services Alex Anderson was attentive and had great communication. Due to the fact, it was going to take a few days for my vehicle to be completed, I was offer Alex Anderson was attentive and had great communication. Due to the fact, it was going to take a few days for my vehicle to be completed, I was offered a courtesy vehicle. No hesitations. I haven't always had this experience at other dealerships. Everyone I dealt with had great professionalism and a smiling face. More

Oil Change service Excellent customer support and the oil change was done fast and efficient. Never had a problem at this dealership in the past as they have always don Excellent customer support and the oil change was done fast and efficient. Never had a problem at this dealership in the past as they have always done an amazing job More

Oil change Service was quick. Like the no-appointment availability. Guidance for maintenance helpful. Waiting area was inviting and easy to wait in. Snacks and c Service was quick. Like the no-appointment availability. Guidance for maintenance helpful. Waiting area was inviting and easy to wait in. Snacks and coffee appreciated. More

oil change and tire rotation The service department took care of my needs rapidly. and explained everything thoroughly. I felt everything was handled well and in a very timely ma The service department took care of my needs rapidly. and explained everything thoroughly. I felt everything was handled well and in a very timely manner, More

Excellent service representative. Service advisor helped take care of two additional problems with my car. The technician actually showed me one of the parts that need replacing. & re Service advisor helped take care of two additional problems with my car. The technician actually showed me one of the parts that need replacing. & recomendated the other. More

Disappointed I took my car in because all of my error lights would randomly come on while I was driving. When I took it in the person at the Check in counter repl I took my car in because all of my error lights would randomly come on while I was driving. When I took it in the person at the Check in counter replicated the issue and in doing so completely locked up the car so you couldn't take it out of gear even after restarting it. After it was "fixed" I went to pick it up and noticed on the drive home that the plate covering the shifter was scratched and gouged up. Not in the condition I took it to them. They didn't even mention that they damaged my car when I picked it up. I had to call to get the service manager and wait for them to call me back. They finally agreed to replace the part they damaged which resulted in another trip. I purposely go to the other Subaru dealership to have work done and had this issue happened and I was in that area, I would've. So much better service at Walser! More

Oil change and follow up regarding gift card I came in for an oil change and while I waited asked to speak with Chad, I met with him back in January 2018, I had trouble making the appointment as I came in for an oil change and while I waited asked to speak with Chad, I met with him back in January 2018, I had trouble making the appointment as soon as I wanted. I can’t recall if he was on vacation or out sick or booked up. Anyway he didn’t seem very interested in helping me understand the many features and I never received the $50 gift card I was promised. Chad gave me a number of excuses for why I won’t receive a gift card for going in to meet with him. I am not happy! More

Honest, Efficient Sales Experience; Happy with my car! I thoroughly enjoyed my experience at this dealership - the saleperson's were open, honest, and took the time to figure out what you wanted in a vehic I thoroughly enjoyed my experience at this dealership - the saleperson's were open, honest, and took the time to figure out what you wanted in a vehicle, and most importantly, why you wanted it. That helped them weigh features I wasn't sure if I wanted/needed, which resulted in me finding the perfect vehicle. Leasing discussion and trade-in value was fair; there was a little back-and-forth on pricing, but nothing crazy. I don't think this dealership does a lot of negotiating, but they are fair in their prices. More