Luther Bloomington Acura Subaru

Car Wash Stumble Brought my Outback in for a 36,000 mile checkup. Bill was over $200 although only routine maintenance was done. Supposed to come with a complimentary Brought my Outback in for a 36,000 mile checkup. Bill was over $200 although only routine maintenance was done. Supposed to come with a complimentary car wash but the car was was out of service. Did not offer a coupon for a later wash or any discount for not giving a wash. I come to the dealer because I expect great service and did not feel they measured up. More

Quick and Easy Michael was able to quickly assist me in determining what car I was looking for. I couldn't be happier with the 2015 Certified Pre-Owned TLX I purcha Michael was able to quickly assist me in determining what car I was looking for. I couldn't be happier with the 2015 Certified Pre-Owned TLX I purchased from Luther Acura Subaru. More

Excellent service for 12 years The latest service was handled by Service Consultant Randy L. for routine maintenance of our 1999 Acura TL with 250,000 miles. Handled quickly and we The latest service was handled by Service Consultant Randy L. for routine maintenance of our 1999 Acura TL with 250,000 miles. Handled quickly and well by the service technicians who identified some additional items that needed repair, all work completed by afrenoon that same day. More

Excellence Michael did an amazing job finding a car that was right for me- both for my budget as well as something I would enjoy. A year later I can honestly say Michael did an amazing job finding a car that was right for me- both for my budget as well as something I would enjoy. A year later I can honestly say with full confidence I am grateful I didn't go anywhere else, I love my Subaru and it did a great job getting me around town during the recent snow storm. I've gone back a few times to say hi to Michael because he's a fun, friendly guy to be around . More

Michael is your man! Michael sold my girlfriend and our Crosstrek and was extremely helpful and knowledgeable about all things Subaru and it’s competitors. He knows his st Michael sold my girlfriend and our Crosstrek and was extremely helpful and knowledgeable about all things Subaru and it’s competitors. He knows his stuff, is super friendly not to mention he has a great sense of humor which made the whole buying experience very fun and enjoyable! More

We needed a car for our daughter We needed a safe car for our daughter. Michael listened to what we were looking for and found a great car for her needs. He was very attentive to us a We needed a safe car for our daughter. Michael listened to what we were looking for and found a great car for her needs. He was very attentive to us and it was a pleasure doing business with him and the dealership! More

Totally ignored by service rep Alex I had a noon appointment, was a few minutes and waited in front of Alex’s workstation. He walked by 3 times, looked at me, kept walking. He never s I had a noon appointment, was a few minutes and waited in front of Alex’s workstation. He walked by 3 times, looked at me, kept walking. He never said it would be a few minutes. or any other acknowledgment. Another agent finally asked me if I had been helped - and helped me. He said Alex would update me with status in 1/2 hour. At 1 hour, 10 minutes I asked at the service window on status. Alex came out 12 minutes later, no apology. I guess little old ladies with white hair aren’t important. Which is exactly what I shared to over 600 affluent, older executive or retired women in various local networking distribution lists. I received a number of thank you and agreement about not using this dealership. More

I always go to Bloomington Acura Knowledgeable, helpful, and pleasant personnel. I count on them, and they deliver, to keep my Acura in excellent condition. I bring a book and wait, Knowledgeable, helpful, and pleasant personnel. I count on them, and they deliver, to keep my Acura in excellent condition. I bring a book and wait, that plus the range of treats offered makes the time pass quickly. More

Leaked oil after service Service appointment was fine overall, but the oil drain was not torqued when it was installed, so my car immediately began to leak oil after the appoi Service appointment was fine overall, but the oil drain was not torqued when it was installed, so my car immediately began to leak oil after the appointment. Within two days we were certain that there was an error - obvious significant leak. They were very apologetic (indeed it was leaking fast enough that there was a little puddle of oil in front of the service advisor's station when I pulled in with my car) and got it in the shop to repair the oil leak, but this cost me my Saturday afternoon and won't get rid of the half-dozen oil spots in my garage and driveway. So, their customer service was fine overall, but the mechanic error was a major bummer and hence the 3-star review. More

Awesome and Painless Experince Michael R, was so awesome. He made my car buying experience so easy. He was knowledgeable and pointed me in the right direction. Thank you Michael R, was so awesome. He made my car buying experience so easy. He was knowledgeable and pointed me in the right direction. Thank you More