
Luther Bloomington Acura Subaru
Minneapolis, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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My husband and I bought a new RDX here over labor day weekend and while overall we like the car the service provided by the dealership and in particular the service department has been wretched. Last wee weekend and while overall we like the car the service provided by the dealership and in particular the service department has been wretched. Last weekend the side wall of one of the tires blew out. After calling Acura TLC the car was towed to the service department where I had called, as I was instructed, to tell them I was coming in with a flat tire. When I got there and unfortunately I didn't get his name, a very rude employee in a grey sweater told me that since I didn't have an appointment they likely wouldn't be able to help me until at least Monday. I didn't realize that other people schedule their flat tires but apparently at Bloomington Acura-Subaru they do. When I asked if loaner car would be available then because this was the only car I had access to as my husband was out of town he scoffed and said we don't have any of those left. Thankfully the wonderful tow truck driver, Alex, from Bobby and Steve's was still there and shared that since this was only a flat tire they could get me in and out in under 40 minutes. I shared that with my friend in the grey sweater and his response was a condescending "good". After sharing my concerns with Acura Corporate and the General Manager of the dealership, who took several days to even respond. He shared he listed to the "service call recording" and he was sorry that they didn't direct me to come in to the service center. Clearly he didn't even bother to read the email or he would have understood that I was in the service center and that's where the issue occurred. Needless to say we will not be visiting this dealership or service center again as we would rather drive across town and out of our way for service as opposed to having to deal with such poor customer service again. Unfortunately this was a couple hundred dollar lesson that we had to learn. More
I was very pleased with the service I received at Bloomington Acura, especially my experience with the Sales Person Eddie Bittar. He was thorough, helpful and made the entire car purchase process sm Bloomington Acura, especially my experience with the Sales Person Eddie Bittar. He was thorough, helpful and made the entire car purchase process smooth and stress free. More
Bloomington Acura assisted us in getting out of our lease on our 2011 MDX early without losing our shorts. This is the 3rd Acura we purchased through B Acura within 3 years. I would highly recommend asking f on our 2011 MDX early without losing our shorts. This is the 3rd Acura we purchased through B Acura within 3 years. I would highly recommend asking for Mory. He has a logical approach to buying cars and is always looking out for his customers. He always finds a way to get us the vehicle we want within our budget. We just bought a 2014 Acura RLX and couldn't be happier with price, service and fit and finish of the vehicle as well as the overall drive. More
This is our fourth TL and our experience at Luther Group-Bloomington Acura is always outstanding, both sales and service. Anatoliy Kamenov is a great customer service person, thorough and professiona Group-Bloomington Acura is always outstanding, both sales and service. Anatoliy Kamenov is a great customer service person, thorough and professional in all aspects. Loved working with him. Thank you to all at Bloom Acura for a smooth transition to our new 2013 TL. More
The experience was totally professional. The staff was helpful from the moment we entered the dealership (it demeans a dealership as conscientious as this one to call it a "store") and has continued since helpful from the moment we entered the dealership (it demeans a dealership as conscientious as this one to call it a "store") and has continued since our purchase. And they are knowledgeable; our salesperson, Bronwyn, worked as a designer for one of the Detroit big three after her graduation from one of the US's most prestigious technical universities, If you want courteous and assistance in the acquisition of a new vehicle, this is the place to go. You definitely will not deal with anyone who is a refugee from the nearest sports bar, as so many sales people elsewhere appear to be! More
My husband and I had a very pleasant experience buying our new Acura MDX. Shirl showed us all the available vehicles and Noah worked with us on the price. When I picked up our MDX, Mory assisted Shirl in our new Acura MDX. Shirl showed us all the available vehicles and Noah worked with us on the price. When I picked up our MDX, Mory assisted Shirl in explaining all the many features & set up the Bluetooth right away. I drove away with the confidence to use all the various options available. More
Jack was low-pressure, knowledgeable, friendly and a delight to work with. I was, and am a fan of this dealership, and would recommend Jacik highly. delight to work with. I was, and am a fan of this dealership, and would recommend Jacik highly. More
Had a very good experience with Bloomington Subasu. We went into the dealership knowing exactly what car, color and package we wanted. Bloomington did not have one in stock. Paul, our sales person when to went into the dealership knowing exactly what car, color and package we wanted. Bloomington did not have one in stock. Paul, our sales person when to work to find one around the country. He didn't try to sale us an in stock car like other dealers did. With the help of the sales manage Paul was able to find 2 in the country. The first one we when after was not available. But the other one was and Bloomington had is in 3 day and we had it shortly there after and at a very nice price. Highly recommend this dealership and Paul. Dan More
We knew that we wanted an Impreza. We knew what options we wanted. Paul found a car that met our requitements which was in transit. We test drove one with fewer options and loved it so we knew we would l we wanted. Paul found a car that met our requitements which was in transit. We test drove one with fewer options and loved it so we knew we would like the one we got. We are very happy with the dealer and the people who helped us. More
I was referred to Bloomington Subaru by my brother-in-law. Met with Tony Russell who was friendly, professional, and helpful. Test drove a vehicle, found one I liked in your inventory, and c brother-in-law. Met with Tony Russell who was friendly, professional, and helpful. Test drove a vehicle, found one I liked in your inventory, and completed the purchase. My financing person was also professional. I will recommend Bloomington Subaru to anyone looking for great service, a fair price, and professional sales staff. More