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Luther Bloomington Acura Subaru - Service Center

Minneapolis, MN

4.5
3,940 Reviews
Call Service Center (612) 326-3859

3,940 Reviews of Luther Bloomington Acura Subaru - Service Center

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September 26, 2021

Almost INSTANT attention! Excellent customer service. Great attention to details that I was able to provide. More complete details after service inspection. Perfect communication between the Service pers More

by jerry.haumschild1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2021 -

Luther Bloomington Acura Subaru responded

Hi jerry.haumschild1. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. It was truly a pleasure to be able to provide you with a perfect service experience—your kind words mean so much to us here at Luther Bloomington Acura Subaru and we hope to continue providing you with the same level of excellent service for many years to come. Have a delightful weekend.

September 26, 2021

My service advisor Joe did great kept me up to date with what was going on my car More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Reinan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Sorenson, Brandal Raymond
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Oct 01, 2021 -

Luther Bloomington Acura Subaru responded

Hi J. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Wonderful to hear that Joe provided concise communication and great service while you had your vehicle in. We appreciate your patronage and look forward to working with you again in the future. Have a great weekend.

September 25, 2021

They were very helpful and efficient in getting my work that needed to be done, done! Thank you More

by Laredenbaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aiden
Report | Print
Oct 01, 2021 -

Luther Bloomington Acura Subaru responded

Hi Laredenbaugh. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Amazing to hear that you had a very positive service experience with Aidan and his team. We appreciate your continued patronage and look forward to working with you again in the future. Have a wonderful weekend.

September 24, 2021

Mike Dao was polite, knowledgeable, and easy to work with. He deserves a generous raise. (Added "generous" to make it 15 words:) More

by MIKEJOG
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2021 -

Luther Bloomington Acura Subaru responded

Hi MIKEJOG. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Fantastic to hear Michael provided you with such a stellar service experience. We absolutely agree and will take this into consideration. Your support means a lot to us and we look forward to working with you again soon. Have a great weekend.

September 24, 2021

Service Dept, as always, was efficient and and friendly and my car was taken care of as I would have expected! More

by JOE.WEIL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aidan
Report | Print
Oct 01, 2021 -

Luther Bloomington Acura Subaru responded

Hi JOE.WEIL0. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Thrilled to hear Aidan and his team provided quite an extraordinary service experience for you while you were in. We appreciate your continued patronage and look forward to working with you again soon. Have a wonderful weekend.

September 24, 2021

Love my experience with the dealership. Mr. Johnson was very kind, polite, knowledgeable, professional, yet very personable - thank you! More

by Brenda J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2021 -

Luther Bloomington Acura Subaru responded

Hi Brenda J. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. So happy to hear you really enjoyed working with Anthony and his team! We appreciate your continued support and look forward to seeing you again soon. Have a wonderful weekend.

September 24, 2021

I really like that you can schedule your service and they are on time. They told me the service would take 45-60 minutes and it was completed and washed in 35 minutes. Very efficient More

by MKDIRLAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2021 -

Luther Bloomington Acura Subaru responded

Hi MKDIRLAM. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Splendid to hear that your recent service experience with Shawn went very well and exceeded your expectations. We appreciate your business and look forward to working with you again soon. Have a great weekend.

September 23, 2021

Everything promised, fulfilled, on time. Spacious waiting room, healthy snacks. Only wish is less TV presence. More

by friedrose2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Keehn
Report | Print
Oct 01, 2021 -

Luther Bloomington Acura Subaru responded

Hi friedrose2. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Glad to hear your recent service experience went well. We have many different areas for seating to choose from that are away from the TV. Feel free to let us know if you would like a quick tour to find the perfect spot to wait in the future. Have a great weekend.

Oct 01, 2021 -

friedrose2 responded

Thank you. I will. Lon

September 23, 2021

I just drove in for an oil change without an appointment, and got my tire repaired too with no glitches. Service was fast and all employees very friendly More

by MARYSMCMILLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2021 -

Luther Bloomington Acura Subaru responded

Hi MARYSMCMILLAN. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Pleased to hear that Anthony and his team provided a completely satisfying service experience while you were in. We appreciate your support and look forward to seeing you again soon. Have a great weekend.

September 22, 2021

There was a mix up with my appointment, but they took me in and made it all work. Got a nice rental car and hitch was installed without a hitch. :) More

by LIFLAND
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aidan Pixley
Report | Print
Sep 22, 2021 -

Luther Bloomington Acura Subaru responded

Thanks so much for the comments about your hitchless hitch install. They were very punny...

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