Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Luther Bloomington Acura Subaru - Service Center

Minneapolis, MN

4.5
3,940 Reviews
Call Service Center (612) 326-3859

3,940 Reviews of Luther Bloomington Acura Subaru - Service Center

Sort by
August 16, 2021

Everyone was friendly and kept me informed of the service being done.. The dealer ship was clean and comfortable as I waited for the work to be completed. More

by tgorrben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nhu Le
Report | Print
Aug 16, 2021 -

Luther Bloomington Acura Subaru responded

Hi tgorrben. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Glad to hear that Nhu took great care of you during your service and the new Subaru facility was enjoyable. We appreciate your patronage and look forward to working with you again soon. Have a great day.

August 15, 2021

Provided good help again in dealing with a repair need More

by diane.s
Customer Service
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2021 -

Luther Bloomington Acura Subaru responded

Hi diane.s. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Glad to hear your service experience with Michael went great. We appreciate your patronage and look forward to working with you again soon. Have a wonderful day.

August 15, 2021

Looks like you moved/lost alot of staff on service and it shows. This time was a pain in the butt to get a problem solved. More

by DRELM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Larsen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SkyLynn Dunkley
Report | Print
Aug 23, 2021 -

Luther Bloomington Acura Subaru responded

Hi DRELM. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Very sorry to hear there were unresolved issues with your recent service experience. Our Night Service Manager, Brandal Raymond, has since reached out to you to further discuss your concerns.

August 14, 2021

Service done in a reasonable amount of time. Courteous staff. More

by KNeeserhouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2021 -

Luther Bloomington Acura Subaru responded

Hi KNeeserhouse. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Pleased to hear that Alex took great care to ensure your service experience was complete in a timely manner to your complete satisfaction. We appreciate your business and look forward to working with you again in the future. Have an excellent day.

August 14, 2021

Fantastic, informative service. I waited in the customer lounge, had a beverage and was comfortable there. I was thoroughly informed of the condition of my Outback. I also have friends who come to this de More

by Jill S.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2021 -

Luther Bloomington Acura Subaru responded

Hi Jill S. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Thrilled to hear that you had an all-around wonderful service experience with Shawn. We appreciate the support and look forward to working with you again in the future. Have a great day.

August 13, 2021

Anthony was very attentive and accommodating. I asked if there was a place to sit outside that had a table for my computer and he told me about the very nice patio at the Subaru building and showed me how t More

by ROSENBAUM204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2021 -

Luther Bloomington Acura Subaru responded

Hi ROSENBAUM204. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy to hear that Anthony took great to ensure your service experience went to your complete satisfaction and you enjoyed your stay in the new Subaru facility. We appreciate your patronage and look forward to working with you again soon. Have a fantastic day.

August 13, 2021

Good communication. Service Tech called me with update on end of first day.. Free rental car while mine getting serviced. Felt confident my car was now operating at its best. More

by jan.penney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2021 -

Luther Bloomington Acura Subaru responded

Hi jan.penney. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy to hear that Randy took excellent care of you during your service experience. We appreciate your business and look forward to working with you again soon. Have a great day.

August 13, 2021

Courteous and knowledgeable staff. Did repairs on time and within agreed pricing. Also provided courtesy wash. More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SkyLynn Dunkley
Report | Print
Aug 16, 2021 -

Luther Bloomington Acura Subaru responded

Hi Bruce. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Glad to hear your service experience with SkyLynn went fantastic. We appreciate your business and look forward to working with you again in the future. Have a great day.

August 12, 2021

Jacob Yeh was very kind and knowledgeable. Everything went very smoothly, ZERO complaints from start to finish. Definitely happy with the service. Thank you, Jacob. More

by acuraMDX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Yeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2021 -

Luther Bloomington Acura Subaru responded

Hi acuraMDX. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Pleased to hear that Jacob took great care of you and completed the service to your expectations. We appreciate your business and look forward to working with you again in the future. Take care and be well.

August 12, 2021

Marissa Karoff was both appropriately personable and highly professional. Her communication was detailed and efficient. Overall the service was excellent; also completed quickly, given the work done. More

by T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisa Karoff
Report | Print
Aug 16, 2021 -

Luther Bloomington Acura Subaru responded

Hi T. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Fantastic to hear that Marisa took great care to ensure your service experience went very well. We appreciate your patronage and look forward to working with you again soon. Have a great day.

1
...
139
140
141
...
394