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Luther Bloomington Acura Subaru - Service Center

Minneapolis, MN

4.5
3,940 Reviews

3,940 Reviews of Luther Bloomington Acura Subaru - Service Center

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August 07, 2021

One visit, my oil pan drain plug wasnt torqued to spec after my last oil change, and was stripped. Another visit I was lied to about my car being washed. More

by anonymous.strictly2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Someone new
August 07, 2021

Curtious, informative, prompt. Theres really nothing more to say. Will continue to use your service. The new building is really very nice. Thanks for the excellent help. More

by jsynste_32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Newstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Luther Bloomington Acura Subaru responded

Hi jsynste_32. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Glad to hear everything went to your complete satisfaction. We appreciate your patronage and look forward to working with you again soon. Have a great day.

August 07, 2021

Friendly and efficient, in and out. Shawn explained Friendly and efficient, in and out. Shawn explained everything throughly and very cheerful. Shawn kept me updated and also gave me information abo More

by trudyeggler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Luther Bloomington Acura Subaru responded

Hi trudyeggler. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy to hear that Shawn took fantastic care of you during your service and provided a thorough experience. We appreciate your support and look forward to working with you again in the future. Have a wonderful day.

August 07, 2021

Luther Acura has consistently provided great customer service, great mechanical service and overall met and exceeded my expectations. Yesterday's express service was, indeed, express even though we need More

by Leanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Aug 16, 2021 -

Luther Bloomington Acura Subaru responded

Hi Leanne. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Wonderful to hear you had a great experience with Anthony and he took great care to ensure everything could be taken care of for you. We appreciate your business and look forward to working with you again soon. Have a wonderful day.

August 07, 2021

Made it easy to do initial diagnostics without an appointment, then scheduled an appointment and loaner car. Called with updates. Explained why additional services were recommended. More

by shminnetonka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Flores
Aug 16, 2021 -

Luther Bloomington Acura Subaru responded

Hi shminnetonka. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Pleased to hear that your service experience went to your expectations! We appreciate your business and look forward to working with you again in the future. Have an excellent day.

August 07, 2021

Drive up oil change service was fast and everyone was super nice! The new facility is amazing! More

by LAMiar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nhu Le
Aug 16, 2021 -

Luther Bloomington Acura Subaru responded

Hi LAMiar. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy to hear that Nhu provided you with an excellent service experience and you enjoyed your time in the new Subaru facility. We appreciate your patronage and look forward to working with you again soon. Have a great day.

August 06, 2021

Fast & Friendly service 😊 will definitely use your service again in the future in fact I’m having new tires & alignment done on August 7th…Nhu rocks! More

by KEITH.KRUMHOLZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nhu Le
Aug 06, 2021 -

Luther Bloomington Acura Subaru responded

Hi KEITH.KRUMHOLZ. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Pleased to hear that Nhu provided you with nothing short of a 5-star experience all around. We appreciate your patronage and look forward to seeing you again tomorrow! Have a great weekend.

August 06, 2021

This is probably the best dealership ever. We’ve bought 3 Subaru Outbacks from Luther Subaru Bloomington. Edward Kapustin was our sales rep and when we buy our next Subaru, he’s our go to guy. The longevi More

by Peter Berman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca , Nhu Le
Aug 16, 2021 -

Luther Bloomington Acura Subaru responded

Hi Peter Berman. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. We appreciate the kind comments about how reliable your experience has been with us here at Luther Bloomington Subaru. We appreciate your loyalty and look forward to working with you for many years to come. Have a wonderful day.

August 05, 2021

Friendly service, great facility. They kept me informed of the progress on the work on my car. Reviewed the work done and had me on my way. More

by TBCLIFF3520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson
Aug 05, 2021 -

Luther Bloomington Acura Subaru responded

Hi TBCLIFF3520. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy to hear Anthony provided such an excellent and professional service experience for you from start to finish. We appreciate your patronage and look forward to working with you again soon. Have a great day.

August 05, 2021

Consistent and timely service. Good people. Thorough reviews with options plus they level sets expectations. Extra updates in communications also help to show they are on top of tasks. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson
Aug 06, 2021 -

Luther Bloomington Acura Subaru responded

Hi Mark. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy to hear that every aspect of your service experience with Anthony went fantastic! We appreciate your business and look forward to working with you again soon. Have a wonderful weekend.

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