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Luther Bloomington Acura Subaru - Service Center
Minneapolis, MN
3,940 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,940 Reviews of Luther Bloomington Acura Subaru - Service Center
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July 27, 2021
This dealership treats its customers so well and has the highest level of customer service. Their personnel are exceptional in every way. The personnel make what can be a tense experience an absolute pleasu highest level of customer service. Their personnel are exceptional in every way. The personnel make what can be a tense experience an absolute pleasure. More
by MARCIAMILLERLAW
Employees Worked With
July 27, 2021
I was frazzled after driving in busy hot traffic and Skylynn and Andrew were very helpful. They explained what I needed to know. Thank you, Skylynn and Andrew were very helpful. They explained what I needed to know. Thank you, More
by MAILROSIE
Verified CustomerEmployees Worked With
Andrew Larson, SkyLynn Dunkley
July 26, 2021
Fast, competent service with friendly service advisors. My only criticism is that I shouldn't have to write a 25 word (or more) comment if I choose not to. Please remove the comment requirement. My only criticism is that I shouldn't have to write a 25 word (or more) comment if I choose not to. Please remove the comment requirement. More
by RCMARTINKRESSE
Employees Worked With
Marisa Karoff
July 26, 2021
Very fast service and very efficient . I was told what could’ve done and service rep left it up to me to decide. Wipers needed replacement a d I never knew once every year is recommended! could’ve done and service rep left it up to me to decide. Wipers needed replacement a d I never knew once every year is recommended! More
by Sandra
Employees Worked With
Andrew Larson
July 25, 2021
Dealer invoiced me for an auto not mine. Contacted service person and service supervisor, but did not hear back regarding the problem, as I requested. service person and service supervisor, but did not hear back regarding the problem, as I requested. More
by SMALLTREE2
Employees Worked With
Marisa Karoff
July 25, 2021
Anthony was extremely helpful, professional and polite. Went above and beyond to assist with my concerns & explain everything even after close of business since I arrived later than anticipated for my appt Went above and beyond to assist with my concerns & explain everything even after close of business since I arrived later than anticipated for my appt.. More
by c.hillsdale
July 24, 2021
Needed the EYESIGHT fixed, which it was, but the lane change and the switch to the right of it are not working. When I start the car the lane change appears, then goes out. change and the switch to the right of it are not working. When I start the car the lane change appears, then goes out. More
by BBBAER957
Employees Worked With
July 24, 2021
Victor provided a superior customer service experience. Provided an update on the work requested and completed in a very timely manner. I hope management will acknowledge Victor's work and let him know i Provided an update on the work requested and completed in a very timely manner. I hope management will acknowledge Victor's work and let him know it was a "job well done"!! More
by drutman0
Employees Worked With
Victor Flores
July 24, 2021
Constantly outdoing themselves! Marisa was so funny and friendly. My cars service record is impeccable because they keep close tabs on everything it needs. Planning to keep this car forever! friendly. My cars service record is impeccable because they keep close tabs on everything it needs. Planning to keep this car forever! More
by Blrevell1971
Employees Worked With
Marisa Karoff
July 24, 2021
Shawn greeted me with great professionalism. He talked to me about doing my 30,000 check up whish I decided to do. I said he world keep me informed at intervals of the work which he did. Going over what w to me about doing my 30,000 check up whish I decided to do. I said he world keep me informed at intervals of the work which he did. Going over what was found and how I wanted to procced I decided and the work was completed and Shawn was in a meeting and a very nice young lady finished up the transaction. Sorry I for got her name. I enjoyed my waiting time in our lovely new dealership. I am very impressed with your new building. I and my wife just order a new Crosstrek in earlier July and will be very happy to use your dealership for service on both of our Crosstrek. We worked with Maria Gutierrez on our order. She is nice person to work with. Thanks for your great SERVICE!!!!!!!!!!!! Wayne H More
by whurtig
Employees Worked With
