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Luther Bloomington Acura Subaru - Service Center

Minneapolis, MN

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3,939 Reviews

3,939 Reviews of Luther Bloomington Acura Subaru - Service Center

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October 06, 2022

The Luther Service team is always easy to work with and service is quick and reliable. More

by AMY53
Recommend Dealer
Yes
Employees Worked With
SkyLynn Dunkley
Oct 19, 2022 -

Luther Bloomington Acura Subaru responded

Amy53, we really appreciate your great feedback! Glad we can maintain your loyalty and confidence with Luther Bloomington Acura Subaru. We appreciate your support and look forward to seeing you again soon.

October 06, 2022

The check in was really convenient and the guy there was amazing and knowledgeable. They did a great job and everything was completed on time. More

by BOBGRUENHAGEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Luther Bloomington Acura Subaru responded

Bobgruenhagen, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We surely hope to bring many more positive experiences for you both for many years to come.

October 06, 2022

Thank you for your lovely service and explanations! Always a pleasant experience. I'm so glad I purchased my car from your dealership! More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Alas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Luther Bloomington Acura Subaru responded

Lisa, we really appreciate your great feedback! We truly value all of our guests’ and take great care to ensure we are providing thorough, accommodating and caring experience for all of our guests with the expertise of our staff. We appreciate your business with Luther Bloomington Acura Subaru—we are here for you every step of the way.

October 06, 2022

Scott was great, and did remind me about, and assist me to get my repairs paid for by my warranty. Trouble is my check engine light and hill assist light both turned on again yesterday. More

by MOLLYWOGGLEYOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Luther Bloomington Acura Subaru responded

Hello Mollywoggleyou, thank you; we appreciate your feedback! We surely hope to bring many more positive experiences for you both for many years to come.

October 04, 2022

Car service and updates from Derrik were exceptional. However, the day I went to pick my car up seemed a little discombobulated at the dealer. The female employee who was tasked to get my car did not d More

by cohenah17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrik Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2022

Service and quality of service is always excellent. The staff is always friendly, thorough and communicative. More

by HENNI.IWARSSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Kiltie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Luther Bloomington Acura Subaru responded

Henni.iwarsson, we strive for a high level of customer satisfaction in all aspects of our dealership. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 03, 2022

Was very impressed and satisfied. I would recommend to my family. Very good good good More

by mvachha2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Luther Bloomington Acura Subaru responded

Mvachha2, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We look forward to your next visit! Take care!

October 01, 2022

Consistently good service; friendly; clean; professional; helpful; prompt; while there is a Subaru dealership within 5-10 minutes of my home, I will drive closer to 25+ minutes to go to Luther Bloomington be More

by sandyswanson19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Baddeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SkyLynn Dunkley
Nov 09, 2022 -

Luther Bloomington Acura Subaru responded

We appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let everyone know about your positive experience. Have a wonderful day!

October 01, 2022

Very efficient and communicative. I understand staffing is low but our complimentary car wash was not complete. It looked like they wiped the front windshield and that’s it. More

by KAE.JULIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Luther Bloomington Acura Subaru responded

Kae.julie, we strive for a high level of customer satisfaction in all aspects of our dealership. Glad that Michael was an effective communicator throughout the service visit. However, I am very sorry to hear that your vehicle did not receive the complimentary car wash upon completion. There may have been miscommunication about washing the vehicle and accidentally missed. I will provide coaching to our team to ensure we are being more attentive with this as we are aware how important every little detail is. We appreciate you bringing this to our attention so we may address this on our end. Please let us know if you have any additional questions about services you received and thank you again for choosing Bloomington Subaru!

September 30, 2022

Thank you for the great service you offer for my Subaru. I appreciate the service every time at Luther Bloomington Subaru. More

by RONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SkyLynn Dunkley
Nov 09, 2022 -

Luther Bloomington Acura Subaru responded

Rons, thank you for your kind review; we are happy to pass along your comments to the Skylynn and the team here at Bloomington Subaru! We hope to be of service to you again in the future. Best wishes, Bloomington Subaru

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