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Luther Bloomington Acura Subaru - Service Center

Minneapolis, MN

4.5
3,940 Reviews
Call Service Center (612) 326-3859

3,940 Reviews of Luther Bloomington Acura Subaru - Service Center

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May 18, 2021

Very professional, courteous,knowledgeable. Kept me up to date on the status of my vehicle. Nice comfortable waiting room. Vehicle was done in specified length of time. More

by Bjkile
Recommend Dealer
Yes
Employees Worked With
Leo Alas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2021 -

Luther Bloomington Acura Subaru responded

Hi Bjkile. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your visit with Leo. Pleased to hear he provided you with a professional service experience from start to finish. We appreciate your business and look forward to working with you again soon. Have a great day.

May 18, 2021

Brand new facility with plenty of help so you’re in and out in short order!! Hours are reasonable & coupons are available on their website. More

by PLSMITH18
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2021 -

Luther Bloomington Acura Subaru responded

Hi PLSMITH18. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your visit with Michael Dao. Very glad to hear every aspect of your service experience went to your complete satisfaction. We appreciate your support and look forward to working with you again soon. Have a great day.

May 16, 2021

I am happy with service and expected curtesy vehicle but still I am satisfied with waiting time and lounge eminities and felt overcharged for checking tyre rotation More

by Kishore M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris LaMere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning Kishore M. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit with Michael Dao. Happy to hear everything went well. Sorry to hear you feel that way about the tire rotation pricing. We take great care to price our services accordingly to ensure our technicians are paid fairly. We appreciate your feedback and hope to work with you again in the future. Have a nice day.

May 15, 2021

Very efficient and professional. I am pleased that they now have a “concierge service” where they pick your car up and return it when it’s service is done. It is so convenient! More

by zimmiecl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Branby, excellent service 5 stars
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May 20, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning zimmiecl. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your Concierge service experience with Tony Branby. Very pleased to hear that he provided you with a friendly and efficient experience to your complete satisfaction. We appreciate the support and look forward to working with you again soon. Have a great day.

May 15, 2021

Always 5 star customer service and a cash wash too. I always appreciate how quickly my car is in and out of the shop. Thank you! More

by AMYFARSHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sorenson
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May 20, 2021 -

Luther Bloomington Acura Subaru responded

Hi AMYFARSHT. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your experience with Joseph. Happy to hear he took great care to provide you with a stellar service experience and a freshly washed vehicle in a timely manner. We appreciate your patronage and look forward to seeing you again soon. Have a splendid day.

May 15, 2021

It was great. The time to service car was longer than I thought , so they gave me a beautiful Subaru loner car. All went well! More

by jeriyouness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2021 -

Luther Bloomington Acura Subaru responded

Hi jeriyouness. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit with Michael Dao. Happy to hear he was able to provide alternative transportations to accommodate your schedule. We appreciate your business and look forward to working with you again soon. Have a wonderful day.

May 15, 2021

Everyone is always friendly and professional. The prices are comparable and they do excellent work. The new building is fantastic and even has an outdoor rooftop waiting area. Would highly recommend! More

by MEYERS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning MEYERS0. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for providing a review about your recent visit with Michael Dao. Very pleased to hear that every aspect of your service experience was to your complete satisfaction and expectations. We appreciate your loyalty and look forward to working with you again in the future. Have a splendid day.

May 14, 2021

Some initial confusion but probably 50% on the agent and the rest would fall in my lap The remaining closure process was 5 stars Very pleased with the vehicle More

by bjw1044
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Nenovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Town
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2021

Filters replaced. Car wash + 20+ inspection offered and done timely. Came right back for dash service alert removal and trunk release. Friendly and work done in a timely fashion. More

by HARRISONSA7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
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May 20, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning HARRISONSA7. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your visit with Anthony. Very happy to hear that he made great efforts to ensure you had nothing short of a professional service experience. We appreciate your loyalty and look forward to working with you again soon. Have a wonderful day.

May 13, 2021

The male ( I think Michael..) was awesome! He was very helpful and knowledgeable and very nice. I would return absolutely. He was a great representative. More

by MARIA.DEWOLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning MARIA.DEWOLF. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your service experience with Michael Dao. Fantastic to hear he provided you with an exemplary experience. We appreciate your patronage and look forward to working with you again in the future. Have a wonderful day.

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