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Luther Bloomington Acura Subaru - Service Center

Minneapolis, MN

4.5
3,940 Reviews

3,940 Reviews of Luther Bloomington Acura Subaru - Service Center

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April 18, 2021

The nicest staff ever! I felt so well taken care of and wow - love the new facility too! It is so clean and lots of goodies while waiting too! More

by BETHWELLS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Newstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon BETHWELLS7. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your experience with Tyler. Fantastic to hear that everything went well and the new Subaru facility along with its amenities were well-received by you. We appreciate your patronage and look forward to seeing you again soon. Have a wonderful day.

April 18, 2021

They do a good job at a fair price. I've brought Subarus here for a decade. Easy to drop off and pick up. Completely satisfied. More

by thedurands
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Flores
Apr 19, 2021 -

Luther Bloomington Acura Subaru responded

Hi Thedurands, we are very happy to have provided you with such a positive experience! Thanks for taking the time and letting us know!

April 17, 2021

My daughter actually was the person to service the car. She was having issues with the horn malfunctioning and going off falsely at all times if the day and night. The service contact was kind enough to sq More

by GSEBALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SkyLynn Dunkley
Apr 20, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon GSEBALD. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your daughter’s experience with SkyLynn. Glad to hear that the issue was able to be readily resolved the same visit. We appreciate your business and look forward to working with you again soon. Have a great day.

April 17, 2021

Good communication about the process and diagnosis of the vehicle. Fast service as well. Alex was very helpful and good to work with. The price for a transmission flush was fairly expensive. Overall the e More

by pdmatos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon pdmatos. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your visit with Alex. Fantastic to hear that he was able to ensure your vehicle received the recommended services it was in need for. We appreciate your loyalty and look forward to working with you again soon in the future. Have a great day.

April 17, 2021

Great. Stayed on schedule. Very nice and friendly. Excellent at contacting me during the work. Not their fault that it cost SOOOOO much money to replace on part of the car. More

by JOANNERUST
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Flores
Apr 20, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon JOANNERUST. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Glad to hear that everything was completed in the time frame given to your complete satisfaction. We appreciate your business and look forward to working with you again soon. Have a great day.

April 16, 2021

Great service and kept well informed of what was going on with my vehicle. Car was ready really fast. Friendly people work here. Thank you More

by SNOWYOWL20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SkyLynn Dunkley
Apr 20, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon SNOWYOWL20. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your recent service visit with SkyLynn. Fantastic to hear everything went well and exceeded your expectation! We appreciate your business and look forward to working with you again very soon. Have a wonderful day.

April 16, 2021

Just visited the new facility. WOW. Service was excellent, as always. Your tech’s are very thorough. Shawn kept me informed on the progress and explained that they found that my battery was low and More

by RUTHMALINOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon RUTHMALINOFF. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your recent visit with Shawn Cain. Happy to hear your stay was well-accommodated—courtesy of the new facility and its amenities. We appreciate your support and look forward to working with you again soon. Have a wonderful day.

April 16, 2021

We arrived a bit early to our appointment. Didn’t matter, the service department was ready for us and had our loaner vehicle ready to go. They ran into a computer problem with the Starlink recall, but kept u More

by T_Kempke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Flores
Apr 20, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon T_Kempke. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review and feedback about your service experience with Victor. Glad to hear everything got figured out and you were well taken care of. We appreciate your patronage and look forward to working with you again soon. Have a great day.

April 16, 2021

I love coming to this beautiful new facility! Everyone is so through and helpful. Also got us in for an unexpected alignment. I highly recommend! More

by ST73THERESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yeh
Apr 20, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon ST73THERESE. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review. Happy to hear the new facility and amenities were very well-received by you, and that your advisor was able to ensure your vehicle had the recommended services completed. We appreciate your business and look forward to working with you again in the future. Have a wonderful day.

April 15, 2021

Came in first thing in the morning with no appointment. Service was quick and effective, and the staff was friendly and informative. Will be returning for my next service here as well. More

by tim_sawchuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Flores
Apr 20, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon tim_sawchuk. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit with Victor. Pleased to hear that he met all of your expectations during service! We appreciate your loyalty and surely look forward to seeing you again for your next service. Have a delightful day.

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