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Luther Bloomington Acura Subaru - Service Center

Minneapolis, MN

4.5
3,940 Reviews
Call Service Center (612) 326-3859

3,940 Reviews of Luther Bloomington Acura Subaru - Service Center

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March 22, 2021

I had some minor body damage occur during my visit, and Lisa did everything she could to make it right. Thanks for making this not-so-pleasant experience into a more positive one! More

by Greg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Mullenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon Greg. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Subaru. Thank you for your review and feedback about your experience. Happy to have been helpful to assist in making this right for you. We appreciate your patience and support as we do our very best to provide top-knotch service to our guests. We look forward to working with you again soon. Have a great day.

March 21, 2021

Consistently great service. I received a free loaner to use for the day. As I live on Northfield it made it easy for me to run errands. The updates let me know the status of my repairs. And the car was rea More

by MTHACHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Newstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon MTHACHER. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review. Delighted to hear your experience went fantastic, from start to finish, and service was completed in a timely manner as promised. We appreciate your business and look forward to providing the same level of service for you next time around. Have a great day.

March 20, 2021

Great communications and frequent updates. I can’t think of anything else at this point of time. I’ll be back when the car needs services. More

by jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Kapustin, Joe Sorenson
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Mar 23, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon jim. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review. Happy to hear your visit met your expectations. We appreciate your business and look forward to working with you again soon. Have a great day.

March 20, 2021

Great experience, everyone very nice. Easy to work with. My family purchased this Subaru from here & enjoy the service & piece of mind that goes with factory service. More

by Stevo507
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon Stevo507. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review. Elated to hear the your visit was completely satisfying. We appreciate the long-term patronage and look forward to servicing your vehicle again soon. Have a fantastic day.

March 20, 2021

Had an issue with some damage to my headlight and the team at Acura went above and beyond to solve the problem to my satisfaction More

by ryankelbrants
Customer Service
Recommend Dealer
Yes
Employees Worked With
Nhu Le
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Mar 23, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon ryankelbrants. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review. Happy to hear that we were able to fully resolve your previous concerns to your complete satisfaction. We appreciate your patience and support as we continuously put our best foot forward to ensure our guests are properly taken care of. Have a great day.

March 20, 2021

Great dealership. Very helpful and very precise about telling me about my car while it’s in for a service. Nice waiting area and free pop etc More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Sorenson, Marisa Karoff
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Mar 23, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon Tom. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review. So delighted to hear that you thoroughly enjoyed your visit along with the many amenities we have provided! We appreciate your support and look forward to seeing you again soon. Have a wonderful day.

March 19, 2021

Victor was the best! Totally professional, your lucky to have him!! I love my Subaru and with employees like Victor, I would buy again!!!! Thank you Victor! More

by LILPIGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Flores
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Mar 23, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon LILPIGS. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review. Glad to hear that Victor went the extra mile to ensure your service went to your complete satisfaction. We appreciate your support and surely look forward to having the opportunity to service your vehicle again soon. Have a great day.

March 19, 2021

The personnel it’s very professional and attentive,They The personnel it’s very professional and attentive, They help me out in no time. Happy 😊 Instead to go home and wait for a phone call. They r More

by AERG7 m@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nhu Le
Report | Print
Mar 19, 2021 -

Luther Bloomington Acura Subaru responded

Hi AERG7 m@icloud.com. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Subaru. Thank you for your review. Happy to hear your service requests were been completed in a timely fashion to your full satisfaction. We appreciate your business and look forward to servicing your vehicle again soon. Have a lovely weekend.

March 19, 2021

Easy scheduling, timely servicing, accurate estimates, easy pickup, fast estimates from the Body and Glass facility. Will buy another Subaru when they can deliver a hybrid gas/electric or pure electric. More

by MTELLIOTT
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Newstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon MTELLIOTT. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Subaru. Thank you for your review. Very pleased to hear your experience from start to finish went very smoothly! We appreciate your patronage and hope to see you again soon. Have a fantastic weekend.

March 19, 2021

Excellent service. Love the new facilities which provides a bit more elbow room and the roof deck is amazing on a nice day. A few bugs in the total work process to work out, but that will come. Employees are More

by lindamerchant
Recommend Dealer
Yes
Employees Worked With
Shawn Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon Linda. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review. Very happy to hear you are pleased with the new amenities in the brand new Subaru facility we recently moved to. We appreciate your loyalty and hope to work with you again soon. Have a fantastic day.

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