Luther Bloomington Acura Subaru - Service Center

Michael is very helpful and a pleasure to work with. He answered all my questions. Thanks for all that you do. The service department is very helpful and friendly. answered all my questions. Thanks for all that you do. The service department is very helpful and friendly. More

As always, I received great service from Bloomington Subaru Service Dept. The service dept is well run and pleasant to work with. This visit was to par my aftermarket snow tires for the TPS dashboard re Subaru Service Dept. The service dept is well run and pleasant to work with. This visit was to par my aftermarket snow tires for the TPS dashboard readout. It has proven to be a challenge; Mitch and his team tried eight times(!) to par, but with no luck. They certainly tried hard. The big lesson I learned from this is to buy directly from Bloomington rather than online sources. More

I came into the service dept. on Feb. 26 with a loud muffler. Mitch was my service rep. I left my car to be checked. Mitch called me later in the day to explain the problem which was a break in the c muffler. Mitch was my service rep. I left my car to be checked. Mitch called me later in the day to explain the problem which was a break in the catalytic converter pipe. He said that if Subaru serviced it, they would have to install new parts that with the service cost could reach up to $3000, especially given that more breaks could happen when trying to replace parts. As my car is a 2001 Forester, he suggested that I take my car to one of two muffler repair shops near where I live that likely could fix the break with a welded piece. I so appreciated his clear explanation and directing me to a shop that could make the repairs very reasonably. Also, Mitch picked up that my car was due for a multi-point inspection, and after checking with me had that done. All was fine other than the wipers, which I did need replaced. My only cost was for the wiper replacement! Mitch was great to work with as he was open and friendly as well as professional. More

Fantastic, the new building is beautiful, both my initial greeter and Victor were awesome. Very nice loaner car as well. Haven't been driving much so haven't needed service in a while but I'm looking forwa greeter and Victor were awesome. Very nice loaner car as well. Haven't been driving much so haven't needed service in a while but I'm looking forward to next time. More

Your service is always the best! I was treated with courtesy and the repair was completed in a timely manner. Thank you for the loaner while the work was being done! courtesy and the repair was completed in a timely manner. Thank you for the loaner while the work was being done! More

Love the new building. The experience was awesome as usual. We brought our car in for an oil change but also to speak with sales. Everyone was wonderful! usual. We brought our car in for an oil change but also to speak with sales. Everyone was wonderful! More

Love the new building. Very efficient express service in the new building and nice waiting area. Much better experience than in the past when I visited for routine maintenance. the new building and nice waiting area. Much better experience than in the past when I visited for routine maintenance. More

New service center...great! Easy in and out. Will be better when all construction complete, particularly the roads in and out and signs of where to park etc. better when all construction complete, particularly the roads in and out and signs of where to park etc. More

I had my first 6 month service last week and was so happy with the process. Really clear explanations of what to expect, fast service, and great customer service. Michael and Tyler were both really wonderful with the process. Really clear explanations of what to expect, fast service, and great customer service. Michael and Tyler were both really wonderful to work with. More